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Reviews, get directions and information for Adobe Animal Hospital

Adobe Animal Hospital
Address: 396 1st St, Los Altos (Californie) 94022
Phone: (650) 948-9661
State: CA
City: Los Altos
Street Number: 396 1st St
Zip Code: 94022
categories: veterinarian


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Reviews
It's been awhile since I've been back to Adobe, but I went in recently and was super impressed. A lot has changed and all for the good. Everyone was super nice, booking at an appointment was seamless and the technicians are unsung heroes as per usual. Dr. Clifton was excellent and I highly recommend seeing her if you have a rabbit. Thanks to all there especially the gentle and patient vet techs who trimmed my bunbun's nails Not for the weak or faint of heart!
Used to be worth the expensive cost. Now, I go elsewhere. My understanding is that it's under new management, and they can't find enough people to employ. fyi THIS LOCATION IS NO LONGER 24HRS
They are extremely understaffed and only had one doctor on during the weekend. I am a current client but they are no longer taking new patients and are no longer 24/7. I had to wait 2 hours to be seen, albeit I was a walk in, but any other urgent care I knew about was closed so Adobe was the only known emergency clinic to go to. After hours waiting, one xray and 2 prescriptions, I wasn't even given a diagnosis and was charged nearly $900. I am hearing more and more about how they understaffed, charge exorbitant prices since they changed ownership. This is definitely not the Adobe I once knew from years ago when they had multiple vets and staff available whenever I went. The techs were wonderful and running like crazy when i was there. To not have more then one veterinarian on the weekend seems ludicrous to me considering that's when most people make appointments.
The staff here is great, but they have become so busy that new clients are not welcome not an issue for me, but for anyone new.... Sadly, they have become more difficult to deal with and don't like to work with 3rd parties, such as external pharmacies, making more work and wasted time for their clients that don't purchase pharmacy items directly from them. Hope they realize the inconvenience this is for customers and their families.
I have been going to Adobe for 23 years. They have seen me through many dogs, triumphs and tragedies. So grateful for everything they continue to do for me and my current rescue. The Melon Head always enjoys his visits, even when he gets poked for blood draws. Simple surgery scheduled for next week and I will be by my dog's side when he gets a local. Grateful for that many procedures, i can be with my pet.
I am always so very pleased with the care our dog Orca receives at Adobe Animal Hospital. He's a rescue and came to us with a few medical issues that have required followup. Also - being a pitty mix he has skin and tummy issues that just occasionally require intervention. All the doctors and techs at Adobe are friendly, patient with our reactive big strong boy, and don't try to upsell you or push products. They are there to solve for whatever brings your pet in to the hospital. I found their urgent care rates very reasonable - and their pharmacy does price matching. I would highly recommend them for your pet.
Lexi loves Dr. Clifton! Great place, compassionate staff.
This is terrible vet I never went. Manager who name is Cindy who does hung up phone during talk and quetions also she doesn’t listen what client saying and pushing her talk over and over and look down client and doesn’t care. Doctor told me it will be need surgery so I did order estimates for surgery and other things then nothing contact from them over 1week so I needed call them then this happen. they doesn’t care animals at all too. Terrible vet and staff
Adobe has saved multiple cats of ours multiple times. They’re so sweet and compassionate. I’m super grateful that they’re in the area, and the South Bay location is even more convenient for cats that don’t like long car rides.
I always have amazing service at Adobe with my dog Brody. But they really came through when I found a kitten on the side of the road. They were very patient with him and me as we made sure he was healthy and I would be a good cat mom. Also, there is always good dog watching while you wait.
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