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Reviews, get directions and information for Adventist Bolingbrook Hospital-Er

Adventist Bolingbrook Hospital-Er
"UChicago Medicine and AdventHealth: Partnering for a Healthy Chicagoland. Conveniently located in Bolingbrook, our 138-bed acute care hospital offers family-friendly care and access to top-rated doctors in the western and southwestern Chicago."
Address: Bolingbrook 60440
Phone: (630) 312-6700
State: IL
City: Bolingbrook
Zip Code: 60440
categories: local business



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Reviews
I cannot speak highly enough about the Labor & Deliver floor/team. I gave birth here in June 2022 to a beautiful baby boy, and they were all so wonderful throughout the process. I had a long labor, and my son spent some time in the NICU, but they were truly so kind, helpful & patient. I felt comfortable every step of the way - which you cannot ask for anything more than that!
I wouldn't say that I had an amazing experience...because I went to the hospital for my first surgery...but I could say that people are very nice, respectful and ready to help. Everything went nice and smooth,from scheduling the surgery to awaking after, not feeling bad. The doctors and nurses explained me every step and answered my questions. If I had questions after surgery I called in and a doctor called back with good advice. The place was clean and neat so I could say, I couldn't expect better ... .
From front door to triage to a room, the staff here was amazing. Very courteous, patient , and diligent to my needs. Dr. Guth & RN Sara found relief for my strained back ... and I'm glad I took a chance to try UChicago ER.. I would come back. Thank You to ALL!!!
The labor and delivery team was amazing!! All the nurses where absolutely wonderful!! They took very good care of me and my baby, we stayed for almost a week there and the nurses where nothing but professional and very caring! 10/10 recommend! I was treated with dignity and respect, all of my questions where answered and the doctors that saw me after where amazing too!
If I could leave no stars, I would! I went to the 329 Remington Blvd office and prior to my appt I had provided all my insurance info and I was told that it was approved. When I got there, they told me that I need to call my insurance and change my primary but I had no PCP listed. The issue was with their call center and how they are changing things and they're having issues with eligible patients as well. The phone call took an hour and I was there past 3 pm. My appt was at 1:15. Once the insurance sorted things out .. they had me waiting still! When I started to get upset .. they told me they're going to refuse service! Such an unprofessional staff. The girl named Yami was being very rude and the practice manager was no help. If they wanted to refuse service they could have done so beforehand. They knew i was upset. Don't go there unless you want to waste your time! These people suck! Their services suck and their drs who are losing patients obviously don't care about their patients needs! I had to request a refund myself since they had already charged me. Even that wasn't offered from their staff. Save your time & money!
STAY AWAY THEY WILL CAUSE UNNECESSARY HARM AND SUFFERING. My mother crushed her toe and toenail trying to move our couch and we made the mistake of asking this hospital for help. When she arrived she was immediately left alone for 4 hours. She requested painkillers but was told it was not necessary. While pulling her toenail off my mom could not handle the pain and asked them to stop and administer anesthesia. They said that they would not because the pain of the injection would be greater than the pain of pulling her nail off. How can this possibly be the hospitals decision to make if my mother is subjectively feeling pain? They then continued to pull her nail off while my mother screamed in pain. Afterward, they left her alone and told her she was good to go, not even offering a wheelchair. This hospital has a culture of malpractice, rude/careless employees, and generally does not consider your healing and comfort. If you are reading this and thinking about sending a loved one there, working here, or anything that would tie you to this place I would HIGHLY suggest staying far away.
My mom received professional care at this hospital. It was our first time coming to AdventHealth and we are satisfied. We would like to extend our heartfelt thanks to all the nursing staff especially to Elle, Sharon, Raina and Aaron, as well as to Setty and Erika, Haily and Valentina. Mom’s PT, Phillip. As well as to the housekeeping staff, Shirley and Elka. Our utmost gratitude to Dr. Muhammad and Dr. Cannon for all the help in taking care of my mom. I personally would like to thank the Chaplain who stopped by to pray and coordinated our spiritual needs for mom to receive Holy Communion and the Anointing of the sick. It was an overall beautiful experience. Thank you everyone.
I had gastric bypass surgery in Bolingbrook. The facility was nice. The doctors were great and most of my nursing staff was excellent. Had 1 nurse that was a bit flustered but overall, I was well taken care of. I would have given 5 stars if it weren’t for failing to comply with HIPPA on something a little odd using personal cell phone to send a picture of my wound to the doctor and it not being encrypted. I would still recommend this hospital though, especially because it is a bariatric center of excellence. I do want to add that it was odd that they had me arrive at 6am for my surgery and no one was available to check us in at that time. I’m guessing she was running late which can happen but I feel they should not have anyone waiting in an empty lobby to check in and they should pay an employee to start at least -5 minutes before asking anyone to arrive for surgery. There were 4 others also waiting.
I suffer from Chronic Pain along with so many other issues that cause additional pain, I see Dr. Tubic & Dr. Naidu and Nurse Practitioner Natalie for all my pain management. On this particular visit I had injections in my knees and now my knees feel GREAT! The team of Doctors & Nurses work together like a well oiled machine. If you suffer from constant pain? I HIGHLY recommend making an appointment with Chicagoland Pain Management.
My mom was misdiagnosed. She was on the geriatric behavioral unit and was hallucinating from UTI, psychosis, kidney disease and an occiptal infarct. She was labeled with dementia as the primary discharge diagnosis! An MD, cannot arrive at a dementia diagnosis by spending time with the patient that equated to an hour. Her previous records where not reviewed. It is my hope that no other family experience this lack of care and disconnect. Medicine is not an exact science, but patients should be accessed correctly, that is not too much to ask for in my view. Thankfully mom sought medical treatment elsewhere and was diagnosed correctly, prescribed the correct medication and is back to her old self, with no dementia like symptoms. Unfortunately that diagnosis is on her permanent medical record. The social worker Gloria was wonderful, as well as their Medical-records department supervisor- Rosalyn in Medical-records was very helpful.
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