Airport Animal Clinic

2 stars are solely due to Dr. Boules, who was warm, tentative and professional-The lack of stars are due to the horrible experience with one woman at the reception desk. Called this past Monday and asked for an appointment for both of my dogs-Arrived the next day, on time, to be informed that there was only an appointment for one fur baby. Anyone with multiple pets will agree that unless there’s an appointment, it’s easier to only take the one that has the appointment- They know the difference between the Vets and a dog park! After this and that, receptionist stated that the doctor would see both of my babies and Dr. Michael Boules was/is absolutely wonderful! After both of my dogs had been checked, the receptionist came into the office to provide the medications and take payment. I have my hands full with 2 dogs that are anxious to leave, hand her my card, asked for a bag for the medicine and left. 5 minutes later, received a call and it’s the same receptionist and first thing she states is that I I!!! had taken the wrong medication and that it was meant for Leo?! Asked that I return for the right medicine and again voiced that I took the wrong medicine?! Facts-I was given the wrong medication by YOU and client services 101, conversation should have started with an apology-not with an accusatory tone as if I had stolen Leo’s medicine?! It’s your job-not mine-the fact that she had no idea what she was handing to which dog-ALARMING!!!! The fact that she felt that it was my fault-APPALLING!!! How would one trust this facility/reception? They can not log in the correct appointments-have no idea which dogs are where nor do they care? I could take my babies in for a serious issue and the receptionist would probably hand me the wrong fur baby? Beyond irresponsible! And on a closing note, if YOU make a mistake, start by apologizing and acknowledging the mistake. Would love to return Dr. Boules is great BUT not with that sort of office assistance/reception- Went from feeling excited to rave about the Doctor to other fur baby owners to never wanting to return. There’s a Vet on almost every corner of Fullerton-

Previously had a decent experience but then they refused to refill medication without warning. They were graciously filling meds for us after we moved and everything was going well with our dog. Then, out of no where, they decided not to fill them anymore stating he needs an appt. I asked for one more month while we find a new vet no one has openings soon and they refused. So now now our dog is an itchy, red/raw skin mess again and it will take him months to get back to where we were with missing a couple weeks of meds while we wait for a new vet to see us. Soooo frustrated at their lack of communication that they weren’t going to refill and lack of care about our situation and pet.

Extremely overpriced. Everyone was friendly but we had to wait awhile despite being early for the appointment. The x-Ray and other treatments were double what we normally pay at South Coast Pet Hospital.

My husband took our fur baby Ms Wrigley there this morning. It was our first time going here. He said Dr. Charles Kabal was the nicest, sweetest, and so very professional. Unfortunately I wasn't able to be there because I had to work. But I look forward to meeting both brothers. He also said the young ladies working the front desk and the vet techs, and the nurses were awesome too. I hope they read this and know how happy I am. They took such good care of my baby girl.

My wife and I have been going to different animal hospitals for decades and this is, without a doubt, the best animal hospital we've ever been to. The staff is polite and professional and Dr. Andrew is the most patient and knowledgeable veterinarian I've ever met. We have 3 cats and every time I bring one in they're always treated with care and understanding. As long as Dr. Andrew is at this animal hospital we'll never go to another.

This vet clinic is the best I’ve ever been to! The vets and staff are so friendly, helpful, and educated. I’ve been coming here for about 7 years for all my pets, the first time was when we had to put my dog Tito down for neurological issues which ended up causing a massive amount of seizures at only two years old the vet helped ease our hearts and minds by being honest and compassionate about the situation they went above and beyond with their care and I will never forget them because of it. I now take my cats there and other cats and dogs I’ve found on the street and they are always happy to help me with whatever these fur babies needtheir prices are amazing and always fair! They even give you a break down of what is needed and how much it’ll all cost and believe me when I say these are the best prices since I’ve been to A LOT of vet clinics in California. Thank you to all the staff for everything you’ve done for my animals

Airport Animal Hospital has given my pup Henry the best care I could’ve ever asked for. Recently we had a scare with some health stuff with Henry, and I always felt like they had his best interest in mind and went above and beyond to make sure he made it through. Thank you to Charlie and the whole team. This is the place to take your furry family member if you want to make sure they have the best care!

This vet is the best! I have a 2yr old beagle and before finding them we tried out several others in the area. They neutered him and since then they have been our go to. Their prices are excellent and all the vets are great. From the senior partner to the newest addition they are so caring, they take their time, they listen. I have full trust in this office. The staff is always friendly as well. Easy to get appointments. I would not trust any other office with my sweet boy.