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Reviews, get directions and information for Airport Way Family Dentistry

Airport Way Family Dentistry
Address: 12121 Highway 99, Everett 98204
Phone: (425) 745-9050
State: WA
City: Everett
Street Number: 12121 Highway 99
Zip Code: 98204-5516
categories: airport, dentist & dental office


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Reviews
I have been a patient with Airport Way Dental since 2013. Since the day I came, I have been treated with kindness and honesty. From dental health to billing, my experience has always been pleasant. I have always had my questions and concerns addressed and there was never any hesitation or pressure when I have asked for a referral or a second opinion. I am very happy to have chosen this office. The service has always been top notch and Dr. Lee and the staff, especially my BFF ;-, are the best!
I've been going to Airport Way Dentistry since I had teeth and I would never go anywhere else! I completely trust Dr. Lee and his team with my smile. Lisa is also always so warm and friendly. When I finally had to get a crown on my front tooth I knew I would be in good hands. It turned out absolutely perfect! They matched the color and tooth so well that my family couldn't tell which tooth was the crown. Dr. Lee and his team also go out of their way to ensure you are pain free. I can be a little squeamish with dental pain and they could not be more caring. Thank you for keeping my smile beautiful!
I was very apprehensive about visiting my new Dentist Dr. Lee for a temporary cap right before Thanksgiving but they assured me they would be on call and help if there was a problem. They alleviated all my fears and did a fantastic job from helping me understand my initial assessment, amazing pain free dental work they did, and the caring follow up call. I was very impressed with all the professional office staff. Dr. Lee and Charitie, the Dental Assistant worked in harmony together to make my experience "in the chair" a pleasant one and I'm very thankful for that! No pain or discomfort at all and I look forward to going back for the permanent cap. Thanks again for making me feel at ease. It is very appreciated!
My family and I have been patients at Airport Way Dental Care for years. The staff is caring and concerned about your oral health. I have had a few procedures and had great results with very little discomfort and no pain. The biggest plus is the fact that my children do not fear the staff at Airport Way Dentist Care. I high recommend this business.
I would highly recommend Airport Way Dental Care. Their staff is very caring and make every experience easy and comfortable. Lisa has always made every effort to get me the appointment times and days needed for my families work and school schedules. She has also made the insurance break downs for every visit easy and understandable, so you never feel stressed. Charitie the dental assistant has always been very kind, caring and patient with my kids! She makes the environment less stressful and easy going with her singing which is good for kids who made be a little bit scared. Kalin is the best dental hygienist she takes her time and explains everything before she does it. She has also made every effort to make my kids feel at ease. She has also helped me get over my fear of dentists. Dr. Lee is the only dentist I would ever go to. He has fixed many problems that were created by other dentists. He has also gone back on occasions and fixed things he didn't like about his own work at no charge. He takes pride in what he does and that's hard to find now a days. I recently moved to Marysville from lynnwood and I do not hesitate to make the drive out here to go to this dentist office. I absolutely love the staff and I could go on for days about them. I would say to give them a chance before going anywhere else. You won't regret it!!!!
Please GOOGLE: Airport Way Dental Reviews ... to find all past and recent reviews of our dental practice. Yelp doesn't show POSITIVE business reviews unless the establishment pays them. Or feel free to leave us a review here on Google. Thanks! The one star review left by Caralyn Debolt- is not a patient of record. Not sure what happened there.
Stay far away from these money hungry scammers. I don't even know where to begin with how horrible these people are. I'll start with the fact that they lied to me about being in network with my insurance causing me to pay extremely high out of pocket expenses. They're very high pressure when it comes to recommending unnecessary dental procedures and selling you "oral health" products they say you need. I was told I needed a deep cleaning below the gums that I just had done not even a year prior and is usually only required once a year. All so my insurance would pay them more money than a regular cleaning that's covered 100% by my insurance. Then they suggest re-doing a filling I've had for a few years because they think it should be re-done without any legitimate reason as to why. I went to a different dentist for a second opinion who assured me there's nothing wrong with the filling and it doesn't show any signs of decay. Shortly after, I had a routine cleaning scheduled as well as an appointment for the dentist to re-do this so called filling that needed to be re-done. I came down with the flu and courteously called to cancel my appointment with more than enough notice. The receptionist asked if I'd like her to hold a spot for me the following week. I said I would need to check with work before confirming because as a nurse, my work schedule can fluctuate depending on patient and provider needs. I never got back to her to confirm any appointment because I didn't feel these services were a priority in the first place. A few weeks pass and I receive a bill for two broken appointments totaling $100. I called to speak with them and the receptionist was very rude to me. She told me she made this appointment for me and I no showed. She even read generic appointment notes stating I rescheduled from a previous date and my insurance was changing soon. I told her I never agreed to any appointment, especially on a day and time I'm not even off work and also that the notes don't make sense since my insurance is still the same to this day. She refused to take any responsibility for this random appointment and instead stated she would never book an appointment without confirming the patient was going to be able to make it. I assured her I understood and that I would also never book an appointment on a day and time I know I won't be able to make. She told me she would speak with the Dentist and let me know what he decides on waiving the fees. She called me back several hours later to tell me that the dentist will only waive the fees if I agree to have the services he recommended done. This would have cost me roughly $200 out of pocket after my insurance is billed. So basically they get their way one way or another. They either make me have these services I don't want done or they charge me $100 for appointments I apparently made and no showed. I hope their measly $100 is worth the bad review. This proves these people are only out for money and it's clear when speaking to the rude, ill mannered receptionist/clinic manager. It's funny trying to listen to the bullsh*t excuses she comes up with to try and make these services sound necessary when clearly she doesn't know what she's talking about. These people will scam you into having unnecessary things done just so they can get some money... and If you choose not to have the recommended services done, they come up with fake appointments and charge you for not showing up for them. How desperate can these people be? I've contacted the better business bureau to file a complaint with them as well. Do yourself a favor and stay far away from this place. Don't fall for their free $50 gift card for new patients. It's not worth all the crap they put you through.
I avoided going to see a dentist for a while so my teeth needed some work when I went to see Dr. Lee. He was very professional and came up with a plan to restore my teeth health. I worry less about my teeth now knowing that Dr. Lee and his team will take good care of them.
I've been a patient at Airport Way Dental for over 20 years. I've always been pleased with my dental care and the staff is friendly and enthusiastic. I would highly recommend this place to anyone.
I just wanted to say I went in there for top right tooth hurting me I ended up with left bottom crown and then after that done the bottom left was hurting me after crown was done I had to do Root canal at the same bottom left tooth even though My main problem was the top tooth on the right so I ended up paying more money out of pocket and maxed out my insurance Never got the help I wanted from the 1st
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