Aladdin's

They refused to replace our glass shower door and said it was our fault and ‘not knowing how to shower properly.’ After asking for our original glass shower door back they said they had thrown it away. Very unprofessional.

Excellent customer service. I know nothing about the measurements on a measuring tape. The front person showed me how to understand it better and about the thickness of the glass I should get for my curio cabinet shelves. I highly recommend!!

Just had my deck screened in today, great job! Can’t believe how fast I got scheduled in, and they completed the job in one rainy day. Guys who did the work were very nice, and Larry was great to work with. Very pleased - price was much better than I had gotten from another vendor, came when they said they would, cleaned up everything when done, and the deck looks great. Highly recommend!

I drove up, parked, walked in and was greeted by a very friendly and personable lady at the desk. I asked for a quote on a piece of glass and she asked for my dimensions and the purpose of the glass. I explained what it was for and she was able to give very helpful information that saved me money and got the best type of glass for me. Price was very reasonable too. The entire experience took less than ten minutes I would guess. My glass will be ready later this week for pickup. Quite frankly, I was hesitant to take my business here because of the negative reviews, but I am glad I went anyway. I was very satisfied with the customer service and with the establishment itself. My mother got replacement glass from them three years ago and their product is very nice also. I don't usually leave reviews, but after reading the reviews that other did write I felt that Aladdin's Glass needed the positive feedback as well. I will definitely be back for more pieces for my projects. Thanks!

Customer service second to none. You are lucky to have Emily as the face of your business. I needed a minor repair to my EZ-Breeze panel. Even though this was a very minor repair Emily and the repairman gave me first class service. I can’t express how grateful I am to find a business that’s staffed by these outstanding employees. If I wasn’t retired I would try to steal them both for my business.

I had a great experience with Aladdin's Glass in getting screens for my apartment. They were very reasonably priced, and the woman working the front desk was super friendly and cheerful. When I got the screens, I realized that I had measured one window incorrectly, as the screen didn't fit inside the frame. I called Aladdin's and they not only agreed to cut the screen down for me at no extra cost even though it was MY mistake, they also referred me to online instructions on how to accurately measure how much to cut. They cut the screen for me and it was ready very soon, though I kept forgetting to pick up the screen over the course of a few months. They called me when the weather was starting to get warm to kindly remind me that my screen was ready. I'm pretty sure, too, that the woman who called was the same woman who helped me the first time, and she was once again cheerful and helpful. After I finally picked up the screen, it fit perfectly in my window. Thanks, Aladdin's Glass, for an all-around positive experience!

I’ve gotten both glass and screen repairs done at Aladdin. Their glass repair has been second to none. No issues. I can’t say the same for their screen repair and replacement work. I took a screen template in to have an additional one made. I was required to pay up front and left the template. Their replacement product was so jacked up it wouldnt even fit in the frame of my window. When i called back, the lady couldnt believe that their product was that bad or off that much. It wasnt until i brought their screen all the way back in that they believed how bad they had jacked up my service. I allowed them to fix the issue at no cost to me. Unfortunately their second product was so far off from the template it wouldnt work either. I never went back and started taking all my screen work to Economy glass in LEX. Again, their glass work has been excellent, but i would consider using someone else for ur screen repair and replacement needs.

I contracted with Aladdin to enclose our upstairs deck and lower patio with screen and sliding clear vinyl windows. The project was completed in a very timely and professional manner. The work crew was polite, and their work was excellent. We have enjoyed the enclosure and its functionality and have received many compliments on its appearance. I've mainly dealt with Bill throughout the project, and I've found him and other Aladdin employees to be very responsive. As a result of our overall satisfaction, I would recommend Aladdin Glass if you are in the market for this type project.

I had nothing but excellent craftsmanship and customer service from Rick and his team. Even after I was responsible for damaging part of their install long after the job was done they worked with me on a great solution. I will use no others for glass installations.

Great service and fast. Had 2 orders of large screens to be replaced, had them measured and called for quote before i got home from dropping them off. Screens were ready the next day.