Aladdin Travel at Fort Gordon

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About

Full-service travel agency to Active-Duty and Retired Service Members, Fort Gordon employees and civilians.

Description

Aladdin Travel is Fort Gordons Information Tickets and Registration (ITR) program. We are a full-service travel agency offering airline tickets, cruises, attraction tickets and vacation packages to Active-Duty and Retired Service Members, Fort Gordon employees and civilians.

"Aladdin Travel is Fort Gordon's Information Tickets and Registration ITR program. We are a full service travel agency offering airline tickets, cruises, attraction tickets and vacation packages to Active-Duty and Retired Service Members, Fort Gordon employees and civilians."

Address: 36200 36th Street, Augusta 30905

Phone: +17067710089

Website

Email: enilno.levartniddala@troppus

State: GA

City: Augusta

Street Number: 36200 36th Street

Zip Code: 30905

categories: travel agency

Opening Hours

Monday: 09:00 - 18:00
Tuesday: 09:00 - 18:00
Wednesday: 09:00 - 18:00
Thursday: 09:00 - 18:00
Friday: 09:00 - 18:00

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Reviews

Very impressed with the flight arrangements for my spouse to travel back home to Europe during peak season. Found us a great price and the arrangements were perfect.

This place is extremely  hard to navigate as well to find the price list to any other attractions  but Disney and Universal. What are they offering ?  I mean  really the opening  hours is when everyone works .

The first time we went in person last year was decent. I've been trying to get a hold of someone by calling in but always get a voicemail.

Friendly staff, great deals. Veterans need to be in here taking advantage of it.

Lovely little travel office. Great service with a professional attitude.

They did an incredible job with our vacation and absolutely got us a great price for a very tough time to go to Disney World week of Halloween. Process was easy and was given multiple suggestions as far as resorts and other hotel stays.

Always ready to take care of the families at Fort Gordon!!! I love the staff and the location. The hours are also a win.

I love this place. Sherry is amazing and always helpful. If your traveling ask for Sherry she will go out of her way to help you.

The guy that is supposedly the owner of this building, was absolutely rude! My mom had ordered 6 Disney World 5 Hopper+ tickets online, and made it for pickup, so that I could go get hers when I went to buy my ticket. I got there, waited patiently for 20mins, without any acknowledgement. No problem! Once I was acknowledged, I told him who I was, I had my mom on Facetime to verify her purchase, and told him that she kept trying to video call him to show him her IDhis request. He said "yeah well, I didn't recognize the number, so I declined it"we both made sure that we told him she had a Texas number when we did a 3-way call, to make sure the tickets were available at this location! He INSISTED that having a dependent card, does not allow you to enter the parks with these military tickets. I had to show him that BOTH of our ID cards have SP on them for SPOUSE. He says "well, like I said, if you can't get in Disney, don't you dare come back and ask me for a refund!" I definitely replied "Ummmm, we just spent a COMBINED $2,500! What in the world would make you think that talking to a customer like that, is okay? Furthermore, this is NOT our first time at Disney! Did our billing statement shock you or something? To make you feel better, do I need to bring my active duty husband here?" He proceeded to ask me his rank, and I told him that my husband is an officer. He says "well that doesn't matter, I'm the owner here!" I replied "Yeah well that does not matter to me my guy, you don't own Disney, and your demeanor absolutely sucks!" I got my tickets and left before things got out of hand. Had they treated the couple beside me like that, I would've felt a little better. But no, they were all smiles to that young couple that was buying a vacation package for their anniversary. I felt VERY out of place! This is a YEARLY family vacation, and I've NEVER had issues like this at Fort Hood nor Fort Bragg!  The picture below, is the sheet that he clearly couldn't read, and was being disrespectful over. If I could give them a 0, I would! It's sad that they have these type of people on base, representing these big companies.

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