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Reviews, get directions and information for Albertos Moreno Valley

Albertos Moreno Valley

About

Fast Food Mexican Restaurant

Address: 27110 Eucalyptus Ave, Moreno Valley 92555
Phone: (951) 924-4040
Parking: Lot
State: CA
City: Moreno Valley
Street Number: 27110 Eucalyptus Ave
Zip Code: 92555
categories: family style restaurant, fast food restaurant, mexican restaurant


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Reviews
Okay, first off was too excited to take the pics. If not for my daughter! Was great, we phone ordered and got there no problem food was ready and we were offered lots of salsa options. Yummy, horcahta was very cold and refreshing!!
It's always great to eat here when I'm in the area. The food never disappoints and I've never once had a problem with my orders. No complaints. Highly recommended!
I got #6 enchilada and beef burrito comes with rice and beans and I loved all their salsa and they were still open to feed me at 10pm and open till 11pm which is convenient.Food: 4/5
I ordered a Carne Asada burrito and only received meat, no rice and no beans!!! I felt like it was done on purpose, stop treating customers this way!!! Nobody else order was wrong, they made their people’s food to perfection, I will never return!!! Meat only smh
Tacos are ok . Only go in Tues because their prices are to high. 12-27-22 …..2 for 1 prices on Tues went away per cashier . Lost customer for life . I refuse to pay over 4.00 per taco for .50 of materials to put together
Service was slow, had a bad smell, of the 5 tables in front area, 4 were dirty. Food was on point but the experience with the actual eating area was not good. Salsa bar was well stocked, great drink variety including the traditional Mexican drinks.
So today I went to this favorite place of mine. Unfortunately I just had a bad experience the teller took my order wrong and when I went to get it corrected it was like I was trying to steal from the restaurant. I asked for three different type of tacos. 1 beef crunchy taco 1 polo asada taco a min carnitas taco. Obviously I didn’t get that I got 1 beef and chicken crunchy and two carnitas tacos. The cook decided to tell me that he made what was on the ticket. I explained it was wrong he told me well we didn’t charge you for that chicken taco and you need to give back also he was insisting I take the carnitas taco that I didn’t want at the end he was just flat out rude. Asking me to eat something I didn’t order. Really!!! I try support all local business but today I will stop going to Alberto’s until they get done training on customer service not my fault the team took the order wrong and then had attitude for me complaining truly sad what had happen to appreciating the customer.. ps stop being a d*** with your customers
The California burrito is always a great choice from here they also have a pretty extensive salsa bar with about double the choices of anywhere else in the area and they all seem to be good. Only reason I gave them 4 stars is because the last 4-5 times we have ordered the flautas they have been a little to crispy to the point where it hurts your teeth to bite the ends, we have even asked the last couple times to not have them so crispy and they have still ended up crispy. Other than the one complaint the food has always been great and the service is always extremely fast and courteous. Also a bonus is the little outdoor dining area they have is a good place to enjoy your food on a warm spring or fall night.
I have lived in Moreno Valley over 10 years and love to try new things, this place has the best carne asada fries in Mo Val. Large enough to share. Needs a better drink option but love that the are open late11 and outside eating.
I think that this is one of the best Places to grab some food in moreno valley I eat there often there was a time that the food wasn't as good for like a month or so but I think they got more staff or something becuse it got back to being the bomb Mexican food it wasFood: 5/5
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