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Reviews, get directions and information for Allstate Insurance Agent: Erin McDonald

Allstate Insurance Agent: Erin McDonald

Description

As a Personal Financial Representative living in Memphis for 36 years with my wife and child I know many local families. My knowledge and understanding of the people in this community help me provide over 20,000 customers with an outstanding level of service. I look forward to helping families like yours protect the things that are important - your family, home, car and more. I'm also here to help you prepare a strategy to achieve your financial goals. One of the things I like best about working with Allstate is the variety of products and services I can offer my customers. More than insurance, I can offer a variety of products to address their financial concerns - such as saving for a child's education or retirement. I'm committed to helping you: Determine your immediate and long-term financial goals; Select the right products for you and your family; Understand investment products, such as mutual funds, annuities, IRA, life insurance and college savings plans; Review your insurance and financial needs as they change; Answer questions and provide ongoing service and support.



"I am a 2nd generation Allstate Agent and a native Memphian. I love working with customers in a city that I love and call home."
Address: 5055 Elmore Rd, Memphis 38134
Phone: (901) 372-3500
Email: moc.etatslla@dlanodcmnire
State: TN
City: Memphis
Street Number: 5055 Elmore Rd
Zip Code: 38134
categories: insurance agent


Opening Hours

Monday: 08:30 - 17:30
Tuesday: 08:30 - 17:30
Wednesday: 08:30 - 17:30
Thursday: 08:30 - 17:30
Friday: 08:30 - 17:30

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Reviews
Hey now, ladies and gents @ McDonald Allstate Agency. Well. I am retired now @ 61 years old soon. My family and I have been very happy to be Blessed to have you all as part of the Myers family needs and I would be happy to highly recommend you All for all insurance needs to all my friends and family. Hopefully many more good years with y'all. I still remember meeting Mr. Troy McDonald. He was the first person to sign me up with Allstate. Thank you all and God Bless.
DO NOT DO BUSINESS WITH THIS AGENCY! This agencies customer service is horrible. Erin basically refused to talk to me on the phone and filtered all my communications through his receptionist. I cancled my policy early and was told by Erin that I was due a refund. Instead, I received a bill. I contacted Erin's office multiple times to try and figure this out, each time being told I would get a call back. I never received a call back. Yesterday, I received a notification from a collections agency that my account was sent to collections. I called Erin again today, and again, he refused to talk to me, and I dealt only with his assistant. I was told Erin would send me an email showing my account collection was revered. Instead, I received an email showing only that my account had been closed and I owe nothing. Nothing specifying collection reversal. I contacted the collection agency again, and they said they should have received communications from Erin's office notifying of the cancelation of the need to collect. They had received no such communication. The collection agency said I need to send proof that my collection attempt had been withdrawn/canclled by issuer. So here I am, dealing with this mess when my account should have never been sent to collections in the first place. Extremely poor and unprofessional business practices from this agency. I would've been a loyal customer. Take your business somewhere else.
I am an insurance agent and I have my insurance with this fine agency. The Erin McDonald Agency are not just fine professionals but exceptional people. They ALL really know their product and the market place. You could not go wrong by choosing this agency to take care of your financial future. Thank you for taking care of mine, Lynn!
Lynn McDonald, insurance agent with Erin McDonald Insurance Agency, delivers the best customer service of anyone I know. She regularly delivers homemade chocolate chip cookies to her customers at the closing table when they buy a house. She answers her customer calls when she is on vacation out of the country and even from a hospital bed. Lynn is an inspiration and a great example of service delivered top of the line. Jo Garner
Lynn is an outstanding insurance agent. She takes the time to make sure any insurance that she quotes give the client the proper coverage at the best price possible. She handles the insurance for a number of my clients & she is a pleasure to work with.
Lynn has been my agent for several years. She's the best I've ever had. When I've had a claim, she gets the job done! She goes to the ends of the earth to fix a problem or get information that I need.
Always quick, courteous, and professional.
Troy and Lynn McDonald have incredible integrity and bed side manner. I love how they also give back to community by donation swim scholarships to the YMCA on Quince in Memphis. Thats why I do business with them.
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