Reviews
Called at 11:30 am and spoke with Alex and explained my issue. He made it out to diagnose the issue and fixed it with 3 hours. It turned out that my ancient garage was not broken and it just needed adjusted and tuned up. Instead of selling me an entire new system for a crazy amount, he got it all worked out for a very fair price. We talked about plan of upgrading at later date when it's not so busy. I really wish all contractors in Summit County would take a lesson from Alex and his prompt fair service practices....many can be really challenging to deal with. I will do business again with Alex and Altitude!
I called Altitude Garage Door after hours and left a message for a repair request. I received a phone call the next day ~5 minutes after they opened. My garage door was stuck partially open and temps were in the single digits. Alex was able to stop by within less than an hour and fix the issue. I am so incredibly appreciative of his quick response and professionalism. I just started renting the property and moved out of state recently and this was the first issue I had--I was in a panic! So grateful for his work, quick response, and peace of mind I have now that it is fixed!!
Alex did a great job fixing our garage door that would not stay closed...and it was a Friday afternoon! I called his company, he answered right away and was at our house within 30 minutes. He made the repair quickly and efficiently, and charged a very fair price. Really appreciate his help and highly recommend him.
Our garage door in Silverthorne broke unexpectedly and Altitude Garage door was able to replace and upgrade it within 24 hours. I can't say enough about Alex helping out in this brief emergency. We upgraded to a new model with MyQ remote option and the ultra quiet belt drive. I love getting my notifications as to when the garage door is being used and confirming its closed when heading to Denver for the day. I'm so incredibly happy with my new garage door opener and so thankful for Alex's help in making setup easy so everything just worked out of the box. Thank you, Mark
Alex was quick to reply to my original request for a repair and was prompt and efficient on-site to get the repair completed. He had the needed parts and even made some additional adjustments to make sure our garage door was functioning properly. Thanks Alex-we will call again when we need your services and recommend you to others!
So, I called them up because we were locked out of our garage. Construction work had cut the power to our garage, repaved over it, and the only access to the garage was with a garage door opener. Alex, spent about 10-15mins on the phone with me explaining how to get into our garage. When I asked him how much to pay him for his time, he said to not worry about it. I know that if i ever need to have service work done, I'll be hiring them. I can tell, from my experience that they care about their customers and community. Thanks again, Alex.
Same day response. Alex wasted no time getting my garage door to function better than it has in years. Alex replaced the trolly and two broken hinges and adjusted the door to seal properly. Alex did my repairs for the minimum service call rate plus parts. I would recommend his service to anyone needing garage repairs. Thanks Alex
I left a message after hours not expecting a call back until the next day. Alex called me back within the hour and scheduled an appointment for the following day. He gave me a window of time that he was available then called to let me know when he was on his way. Garage door repaired in a jiffy. Pleasure to work with and highly recommend. Thank you!
Alex is eager to take your money but does not do the work. He visited my house about 6 weeks ago to take measurements for a replacement door. I gave him a check for half the cost so he could order a new door. He said it would take about 2 weeks. After 3 weeks, I started trying to reach Alex to check on the status. He never answered the phone. After a few attempts and a few days, he would eventually respond to texts with some excuse. Since about 1 week ago, he no longer responds to voice mails, texts, or emails. He was recommended by the local hardware store as well as the positive reviews here on Google. At one point, he may have had a reputable business but no longer.
I called Alex for a broken garage door spring and he came out the next day and fixed it on the spot. I found him knowledgeable, competent and his service was reasonably priced.
