Altus Surgery Center

Reviews, get directions and information for Altus Surgery Center

Address: 1455 Manor Dr, Baytown 77521

Phone: (281) 837-7600

Website

State: TX

City: Baytown

Street Number: 1455 Manor Dr

Zip Code: 77521

categories: hospital

Reviews

Went in and was treated with a smile and a how are you doing from the Reception.  Then a short time feeling out paperwork. Then back to the back and no time I was completely done. My technician was perfect. Very polite and professional. Thank you for your service. I want to support this hospital. Just like they support me. Thank you again.

The staff are all professional and caring. The facility is small and very clean. My surgery was pushed back to almost 4 pm so by the time I came out of recovery, there was absolutely nothing to be offered for me to try to eat. This facility does not have a cafeteria but only a small kitchen. When personnel came by the next morning to get my breakfast order, she said that she would come back later for my lunch & dinner order at the same time. I feel that someone should  have asked me if I would have liked to have ordered a dinner to be saved for me after my surgery since the kitchen personnel would not be there. I really feel that this should honestly be added to the pre-op planning the day of surgery. Also install a water cooler with both hot & cold water so patients can get a hot tea or cup of coffee. Possibly keep a few cans of soup, crackers, jello or applesauce on hand.  I’m only giving my stay a 4 star because absolutely nothing was available to eat after being without food 17-18 hours and husband had to go out and bring something back.

Went in for a knee procedure. Personally I'm not a fan of hospitals. But I'll tell you if I ever have to go to one I hope it's Altus. Hands down the best experience I've ever had. From the check in to checkout top notch. Everyone I dealt with was excellent. Great staff.

I wish i never had an experience there to even rate. I will say that the nurses Terran and Michelle are outstanding at their jobs and go above and beyond to make you feel comfortable . As well as Diana, the food service lady. Once again oustanding at her job.

They are great,  very patient and very kind they calmed me down and assuredme everything was going to be alright. My surgery went well I am very happy with the work they've done and I would recommend this hospital to my friends and family. Dr hoasjoe was very informative has great bed side manner and shows true concern for his patients and their families needs. Over all it was a very pleasant experience. Thank you all so much for taking such good care of me.

When we showed up in the emergency room, we were immediately taken care of. They put us in a room and we received personalized care addressing my health  concerns. They were caring and compassionate. Being a small hospital, they were able to spend more time making certain we were well taken care of. We will definitely use them again.

Everyone, especially Stephanie, were great, friendly, informative and so sweet. It feels good to know that people are so good especially when you are not in the best health .  Stephanie was a delight on the phone and in person.  I feel blessed she will be taking care of me.

The entire experience from pre-op, surgery, then my stay afterward was top notch! The staff there did everything possible to make this process go as smoothly as possible for me. They were attentive and caring and never once made me feel like I was an unpleasant task and of course we did have a couple of unpleasant tasks! LOL The meals are an experience in themselves! I was handed a menu and asked what I would like to have for dinner.... I ordered the ribeye with rice pilaf and broccoli, then it was made to order and had cheesecake for dessert! The meals were wonderful! I don't think anyone thinks of getting a knee replacement as a pleasant experience but if you have to get one done, this is definitely the place to do it because they made the experience as pleasant as possible!

From the time I checked in I was amazed how great everyone has been!  Absolutely no complaints!  From the check in person to all the wonderful nurses....they have been so caring and efficient.   The ladies taking your food orders are wonderful too.  This hospital is very clean also. Just have no complaints whatsoever.

Staff was exceptional! The Anesthesiologist made me feel very comfortable, good bedside manner! Caring! Dr. Okeize is a man of few words, he listens and is kind and knowledgeable. My experiences have all been good! Only complaint my last procedure worked so well it lasted 4 years! Unfortunately, when I return I was treated as a new patient! But still experienced all same kindness and care!

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