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Reviews, get directions and information for AMC River East , Chicago

AMC River East , Chicago
"Experience the difference of AMC amenities. From spacious rocking seats to luxury recliners, innovative menus and premium offerings like IMAX, Dolby Cinema, and Prime at AMC, AMC Theatres offers a range of ways to get more out of movies."
Address: 322 E Illinois St, Chicago 60611
Phone: (877) 262-4450
State: IL
City: Chicago
Street Number: 322 E Illinois St
Zip Code: 60611
categories: movie theater


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Reviews
The Dolby Theater is awesome. I plan on returning here for select movies so I can feel the movie as well. Very nice site screen and vivid picture quality. I am only removing 1 star because they only had 1 icee machine and it wasn't working...but they do have bar as a consolation prize.
Expensive parking. Escalators make loud noises. Clearly due for service that’s not being met. If not serviced according, someone will get hurt. 2 stars because the theatre has modern amenities recliners, Dolby, leader seats.
I like this AMC. It looks like they’re renovating all the theaters, and the new recliners and flooring are sleek, comfortable, and make for a very pleasant experience at the movies. For some reason this theater is always out of food options, and very rarely do I actually want the chicken tenders or whatnot but I still am surprised they’re always out of stock the same with the Coke Freestyle machines. We’re very happy they’re renovating and are looking forward to the result.
Theater wasn’t clean and had trash,popcorn,food,napkins,drinks and all previous food items still in the theater from the previous showing. Had to remove drinks my seat just to sit my drink down and I also had to removing a bowl of popcorn and tissue from my seat. Couldn’t even sit comfortably because I was disgusted by the mess that surrounded us. Please hire better workers and fire the workers that refuse to work.
The Dolby Theater was pretty good. Nice sound and felt some music resonated off the back of the seat which was a cool touch. Went to see the Mario movie which did not utilize the sound stage too much but animation wise it looked great with the screen. Some things that could have been better is that some of the escalators did not work and to get an incline on the seats you have to press and hold without any haptic feedback from the “button” more like a touchscreen. Movie butter took a little bit to come out but it was hot which was nice.
The one box office employee was too busy on her phone to help us when we needed to get our tickets. They encourage you to order food through the app to save time but the order was only started when we arrived. They now want you to validate parking BEFORE the movie. If you do it after and that one employee can’t be found, you pay full price for parking.
Parking prices are not super cheap but that’s not AMC’s fault. My experience has been stellar to say the least. Very clean theaters, great presentation, and great audio. Staff are also very friendly. I’ll be coming back!
Not five stars only because the parking is costly. I was able to find street parking close, but it was 4.75$ per hour. The AMC parking is super expensive. As far as the theatre goes, i have no complaints. There is a bar if you need to get drinks. I went to watch Avatar. The theatre was clean and sound quality was good.
I thought the theater was really nice and very clean. The layout is very intuitive and easy to understand and the people are nice. The theater was crazy hot though so sitting through a movie in a warm theater sucked
The theater is very nice with many amenities and fun things to do. But... It is outrageously expensive. Nevermind ticket prices bad enough, the concession prices are STUPIDLY expensive! I mean truly ridiculous. We all expect concessions to be pricey but this is another level of expensive no wonder they cannot fill a theater. We had three sodas and a popcorn and it cost over $30. Half that would still be expensive. Also, the "Dolby" fancy theater was SO LOUD IT WAS PAINFUL!!! Not kidding. I know theaters are loud but this was another level of loud. It actually hurt. Also, the seats are all ratty and a mess. They are worn down and look awful. Why they let that be says a lot about the theater. I want to like them but there is so much to dislike.
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