American Furniture Mart

It was a great experience till dealing with a warranty claim then it has left a bitter taste in my mouth. The gal was super great and the guys were fabulous helping load first the couches then the cushions when we finally got them. We bought a well know brand that stands behind their warranty and the gal wasn't going to help us at first in getting the cushions replaced yes things have normal wear and tear but when you haven't owned them 6 months and don't jump or have kids jumping on furniture you figure a malfunction can happen once I contacted the actual company and sent her their response was when she finally helped us. She claims it was a pain to get the replacements then did nothing but complain about the cost of shipping and said she will not sale that brand anymore and if I have issues I better expect to pay almost half of what those couches cost for shipping. I have since then contacted the company again and they have informed me that is not how it should go or be and to let them know when or if another issue rises and they will either deal directly with me or deal with this place . Yes they have a lot of stuff but don't get anything with a warranty or you will struggle and hear nothing but complaints from the gal. Super disappointed and not impressed with how things wwre handled. But I agree if you don't want to help or be pleasant dealing warranty items then don't sale them. Parma furniture sells this brand and are happy to help anytime.

LOVE! My husband and I bought our first mattress set here and it was so easy! Christine helped us figure out what matters would work best for our sleeping needs and knew a LOT! So thankful for the crew and Chuck loading it in and strapping it down.

Very friendly service, affordable delivery, helpful knowledgeable sales that aren't pushy

Very nice, very clean and great furniture selection. Thanks American Furniture Mart!

We had a wonderful experience buying our couch and loveseat from American furniture. Bill was a lot of help and very patient with my elderly mother and the time she took to choose her couch and loveseat. thank you Bill and American furniture we love our new furniture.

Large selection to pick from and the staff is very knowledgeable and friendly. Definitely feel welcome and answer any question you have.

Great customer service from the moment I walked into the store to delivery. Because of the crazy weather and truck/driver issues my sectional was a little late arriving. As I kind of expected this time of year They called me several times to keep me updated. They even brought me a loaner sofa until it arrived!

Good people to work with for sure! Delivery guys were awesome too. They have great furniture at a good price! We will be back!

Returning customer! Each purchase has been a quality purchase. Great selection of Mattresses! Long lasting furniture. I have four kids, and each visit, customer service is great! They understand my needs for investing in forever items that will fit with my budget. I've taken advantage of their layaway program! Warm and immediate welcome, Sale's member greeted me and asked if I wanted Cappuccino. Afterwards, I was able to wonder around, great first impression! Since then, return as I tackle each space in our home.

American furniture Mart treated us great. Super friendly staff, awesome service, and great responses to issues. Our New sofa and love seat had a small issue with the frames and without any questions they took them back, fixed them, and had them back the same day. I will definitely buy more furniture from them in the future.