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Reviews, get directions and information for American Ladders And Scaffolds Inc.

American Ladders And Scaffolds Inc.

About

American Ladders and Scaffolds is the Nation's largest ladder, scaffold and truck equipment dealer. Delivery everywhere, everyday!

Description

American Ladders & Scaffolds, Inc. was started in a small warehouse in Glastonbury, CT in 1988. With a few truck loads of ladders and scaffolds ALS began supplying local contractors with climbing equipment.

Over 25 years later, ALS is the largest supplier of ladders, scaffolds and truck equipment in the nation. ALS offers training and inspections and has a full service truck and van upfit service center. The staff at ALS takes great pride in their company and providing the highest level of customer service and quality products. Customers can order from the ALS secure e-commerce website or do research online and pick up products at a branch location or distribution warehouse. ALS also has worldwide distribution warehouses to provide quick shipments of all products.



"We’re one of the nation's largest ladder, scaffolding, and truck-equipment dealers. Conveniently located in Glastonbury CT and other locations in the northeast. We offer nationwide delivery for purchase and rental. Stop by our warehouses, or shop online, and we’ll deliver to you."
Address: 129 Kreiger Lane, Glastonbury (Connecticut) 06033
Phone: (860) 657-9252
Email: moc.sreddalnacirema@ecivres
State: CT
City: Glastonbury
Street Number: 129 Kreiger Lane
Zip Code: 06033
categories: business supply service, commercial & industrial equipment supplier


Opening Hours

Monday: 07:30 - 16:00
Tuesday: 07:30 - 16:00
Wednesday: 07:30 - 16:00
Thursday: 07:30 - 16:00
Friday: 07:30 - 16:00

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Reviews
I recently purchased car mats from Weatherguard, and they have held up. The team at American Ladders made it easy, and they were delivered and installed the next day! They went above and beyond.
Do not rent equipment from American Ladders and Scaffold they are scammers with a cool commercial jingle. It's a very small company. Rented a ladder lift from them in AUGUST 2022. The lift was missing parts, machine carriage would just release when lifting then come crashing down creating a major safety hazard. The machine had issues with lifting cause the machines are not maintained at all. I was warned by other contractors to never rent from them but thought they can't be that bad. Didn't give us all the parts handles, connecting bolts which costed us to lose an entire day out of our 7 day rental for them to bring us out the parts. So we returned it a day after the seven days to make up for the lost day. We got there as soon as they opened. Tony took the rental back. We discussed the lost day Tony said we were good due to the lost day and we returned it. Then 2weeks later I notice another 1wk $464 charge on top of the initial charge of $464. I called n talked to them got on the phone with Mark or Matt the Manager. He said they would refund the $464 and just charge a day rate $364 best they could do after arguing the lost day. But they said because we returned it as soon as they opened they have the right by contract to charge a full week extra. So after giving me his word he'd refund and drop it to the day rate they still never did that. Total scammers with junk equipment. Your best bet is to go somewhere else or go on Amazon or to a home depot and buy your own lift. Our company will NEVER rent from them again. I will say they did give me a military discount but then F'ed us. Well played American Ladders and Scaffold. Edward Bonetti Bonetti Builders, LLC
Great customer service, they helped me out with all my questions, I was able to find what I needed.
I rarely post reviews however this is an exception: The worst counter service I have ever encountered. Attitude before I approached the counter telling me “In a minute” with that recognizable “tone” like he wasn’t having a good day. Finally able to ask if they had a product for me to buy which stated on their website was in stock. Response I got: “No” Asked if they had an alternate product for me to buy which also stated in stock on their website. Response I got: “No” After an awkward few seconds of silence I prompt the conversation if they plan to have any soon. Response I got: “4-6 weeks”. He made it clear I was interfering with his day or he wasn’t happy to be there so I didn’t bother to ask about another product, wished him a good day and left. We all know what type of professional courtesy is expected to a customer.
Signed up for the scaffold class or cert. Very kind staff. Very knowledgeable. The class was very detailed and right to the point. Love it. I felt confident during the actual exam part. If you pay attention you wont have any problems. Coffee and donuts were provided for breakfast and pizza for lunch. I'd recommend to anyone. Also and lastly a wide wide selection of ladders scaffolds harnesses and everything in between. ! Come check them out.
I went to the shop for a replacement part for a tonneau cover. Ryan processed it, then the virus shut down occurred. When they reopened he picked it up again with the supplier and they in fact replaced the cover under warranty. Both Ryan, the company and their supplier Extang were great, reputable and a pleasure to deal with. Well done.
American Ladders & Scaffold has been extremely helpful and Jamie goes above and beyond to get what's best suited for your needs. I've done business with them in the past and continued to be impressed with not only quality of merchandise but their customer service as well. Look forward to doing business with them for years to come!
these guys are awesome, super helpful and always ready to offer ideas on how to get the job done easier and faster. We have purchased so many different items from them, and I am always surprised how they seem to know what I need and when I need it. Much faster and better service than the big box stores. thanks guys!!!
I ordered a 48’ extension ladder that cost well over $1,200 . They took my money, told me it would be 6 weeks to build then 2 weeks to ship and here i am 14 weeks later with no ladder. I called two weeks ago and the gentlemen who handles online orders was out of town even though i ordered this over the phone and when i called today he was mysteriously out of town again. Beware out of town buyers, i would not use this company
American Ladders has been and continues to be an invaluable partner to us. The guys and gals in the shop are extremely knowledgeable about the products they sell. Jamie from American Ladders has, on multiple occasions, been a huge help in designing access plans with scaffolding or other means. American Ladders holds Competent Person Scaffolding trainings which I found to be engaging and extremely helpful in my career as a safety professional. I look forward to continuing to work with all the American Ladders team in the future.
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