Thank you. I went in for minor rosacea treatment. I am very pleased. The Dr and the staff were very pleasant to work with. I went as a referral from my Dr at another aestheticians office on Union that did not provide laser treatments for rosacea. Awesome.
I’ve been seeing Dr Tsai for almost a decade. She has high standards and always leaves me looking younger but also natural. She was recommended to me by my colorist who is extremely picky and did thorough research on all Bay Area aestheticians. So glad I listened. Thank you Dr Tsai for all of your exceptional work and kindness.
I had a very bad experience with Dr. Tsai. I'm disappointed with the level of patient care and communication provided by her. When you are ready to see her, she doesn’t greet you and lead you to the patient room, you literally have to find the treatment room in the halls and try to find her. Before starting the treatment I asked her about the options for treatment and the price. Then she boldly insults you by asking you if you’re doing bad financially and that you should be able to afford her treatments. I never even mentioned to her that the treatments were too expensive or for any discount! What kind of doctor insults her patients like that?! Dr. Tsai apparently does! When my treatment was complete, she quickly popped out of the room to the next patient, not letting you know your procedure is complete or to contact her if you have any concerns. After my treatment I noticed that laser treatment was not done properly in a certain area and called the office to ask questions and talk with Dr. Tsai. After multiple calls and emails there was no personal response from her addressing the issue in question. The staff said they were going to call back to confirm the follow up appointment scheduled for the next day. There was no call back and the next day the office was closed. I then did another follow up and email with absolutely no reply from her. Dr. Tsai’s level of patient care has significantly gone down, and disappointing to say the least. If you are looking for good service, results, and patient care, there are far better med spas out there to visit. Stay away from SF Aesthetics and Laser Center. _____________________________________ In response to the review from SF Aesthetics and Laser. Dr. Tsai can discuss the cost of treatment without insulting her patients. There is a lack of integrity by the staff as well. There was no 20 minute post treatment follow-up protocol over the phone. If there was any type of conversation like that, it would show that Dr. Tsai and the staff actually cared about their patients. Nobody wants to schedule a follow up treatment with a lack of response and follow up of patients after reaching out many times.
Dr. Tsai does amazing work. I wouldn't trust my face to anyone else! She is also so kind and approachable. She will never suggest more than you need and her artistry is so subtle.
I've gone to Dr. Tsai for nearly 7 years, and her work is always fantastic. She's precise, experienced, and knows exactly what she's doing. Highly, highly recommend.
Dr Tsai is an amazing person plus wonderful dermatologist.
Dr. Tsai is the best. She has help me tremendously.
