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American Standard

  1. Piscataway
  2. Piscataway Real Estate Agency
  3. Centennial Real Estate Agency

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American Standard
"American Standard Brands is a North American manufacturer of plumbing fixtures, based in Piscataway, New Jersey, United States. It is principally owned by the Lixil Group. For more than 140 years, we've been setting and resetting the standard of health, safety, responsibility, and beauty."
Address: 865 Centennial Ave, Piscataway 08854
State: NJ
City: Piscataway
Street Number: 865 Centennial Ave
Zip Code: 08854
categories: commercial real estate agency


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Reviews
Bad business. I've asked them to take me off their list, I've blocked two of their numbers, and still get calls from them. Straight up harassment.
Toilet handle broke after 2 years, website is a mess, ordered part online but it never shipped, parts not available, etc. Junk, will never buy this brand again.
Reached out for a quote to convert a bath into a shower. They require my spouse to be avaialable during the quote which is a red flag for a painfuull drawn out salespitch that targets closing a deal that day. I passed and you should too. This is a bad sales tactic and is not needed.
Purchased and installed a American Standard toilet on Friday Sept 4, 2020. Toilet did not function property, so spoke to technician from American Standard Canada. Went through the list of things to do. I was told that the toliet would have be replace. I was told that the store would not accep the defective toliet because of heath issues, which I fully understand, and American Standatd would send me out a new replacement on the following Tuesday Sept 8th. Waited until Sept 11 and called again and was told it would be another week. Called on Sept 18th was told it was on back order and would be delivered to me Sept 30th. Called October 1, and was told it would be picked up by a courier from there warehouse on October 2nd and delivered to me the following week. 2 times I have sent emails during this ordeal asking for information on my replacement...No replies... I have asked to speak to a supervisor and was told they would pass my message along to one to return my call.Basicly blew me off Of course .."No call back" The customer service rep didn't seen to care at all.. What kind of Customer service is this?????? Over 1 month to have a BRAND NEW TOLIET REPLACED.!!!!!!!! STILL WAITING.. After 5 weeks I went back to the store where I purchased the toliet and demanded a refund,. They asked me why I didn't get a RMA from American Standard. I told them I was never given or offered one how should I know the porcedure. I was given a full refund. If I could give AMERICAN STANDARD for customer service a "0" STAR rating I would...
Very disappointed with American Standard Heating & Air Conditioning.
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