They care, and if you treat them with Respect they will work very hard to get you loaded or unloaded.. Respect for the people working here.
I had arrived day and night a head from appointment ,but they still unloaded me at very early in the morning. Overnight parking is also available. I delivered so I have no idea what pick up looks like for those who is wondering picks. Good luck
very bad company. It takes a very long time to load the trailer, so you had to wait 30-40 minutes to check in. I arrived on time but they said I was late and had to pay 200$. I had 1 pick up and 4 deliveries, all deliveries were downloaded out of order. I got problems with delivery and wasted time
Early for appointment time and unloaded before appointment time. Gals in the office were cute which made it even better! Only complaint is that they left my trailer an absolute mess.
My appointment was at 3 pm. I checked in 1:35 pm. They gave me a door and said whait there with closed doors 5 feet agains door until someone will come and say to dock in. Time is 4:52 pm and I still waiting mythic person
Ok, I know that some places are sticklers but I have always had a good experience here! I’ve dropped off and picked up. Sometimes you might have to wait, but I’ve waited much longer at other places. Once I was getting a washout and was stuck at the blue beacon for 3 hours and missed my appointment by an hour, HOWEVER I called ahead and told them the situation and because I called ahead and checked with them, I didn’t have to pay a late appointment fee or wait for a door. I also showed up an hour early and got my papers 15 minutes after my actual appointment time. If you’re nice to these people, they will take care of you.
Great place. Came in at 3am. For 7am appointment. They gave me a door and said well knock on your door when we are done loading. And after that you can stay on premise to sleep. I was loaded at 630. Really taking care of drivers here
They deserve more then 5 stars and best americold ever seen came before my appointment get the door right away unloaded like 20 mnt
I had an appointment at 9am, but came late to emergency, in shipping office man told me to come by 3pm and they will be available to unload me, but all of them left at 12pm, I tried to check in around 12:00. Lady told me that there’s no one available to unload and I supposed to come tomorrow. What a joke how could they left early???
I have 1 pm delivery only 3 pellets. Check in time 12:30 pm and its 4:00 pm now they didn’t start unloading me even i told them i have next load to pickup. warehouse is gonna closed at 5. They don’t care about you time.
