Andover Bank

I have no problem with the Conneaut location. My problem is the terrible online banking that I'm sure is a corporate thing. I have to call and set up a new password and it will work for a month or two then all the sudden it will say there is a problem with my login and try again and when I do it locks me out and I have to call and jump through hoops again to get a new password that only last a few log ins and go through it all again. I'm seriously thinking about closing everything and moving my business to a different bank, which I hate to do.because like I said I don't have a problem with the local branch in Conneaut

Stay away! Nothing but issues with this bank. Delayed deposits, the mobile app constantly has issues. I was hacked and took them 2 months to resolve the issue and get my money back due to them not doing there part. Just way behind the industry in technology. They Evan gave me a hard time trying to add my wife to my account and she still isn't because of the hassle! Stay away let a bad company close down!

Pulled away from the atm and forgot to withdraw my card. Since I am a customer of the bank, I would think that I would get a call telling me that they have my card. Instead, I spent a week thinking that I must have dropped it and tearing my car apart looking for it. Finally someone let my daughter, an employee of another branch, know that they had it.

Every time I go in there really nice to me you have questions they have the answers for you they do a good job on helping when u need it. There one of the best bank's I've worked with that I go to there not rude at all the people there are nice.

This place is terrible. Unless you have a lot of money in you’re account these people look at you as garbage. They gave me the wrong info on my account. And whenever I go in there I feel like I’m not welcome. Everyone in there is rude at all times

Switched to Andover Bank years ago from First Merit now Huntington. Friendly service, no fees, local.