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Reviews, get directions and information for Anna Jaques Hospital

Anna Jaques Hospital

About

Anna Jaques Hospital is an independent, not-for-profit community hospital serving 17 cities and towns in the Merrimack Valley, North Shore and Southern New Hampshire.

Description

Anna Jaques Hospital is an independent, not-for-profit community hospital serving 17 cities and towns in the Merrimack Valley, North Shore and Southern New Hampshire. Our mission is to provide measurably high quality medical care, in alliance with our medical staff. Anna Jaques is recognized for delivering high quality, low cost community health care with an emphasis on patient satisfaction. The hospital is clinically affiliated with Beth Israel Deaconess Medical Center (BIDMC), a Boston academic medical center and major teaching hospital of Harvard Medical School.

Anna Jaques Hospital Facebook Ground Rules

We welcome and encourage open conversation, questions, commentary and feedback on our Facebook page. We want this to be a safe and welcoming environment for anybody who is interested in Anna Jaques Hospital.
Anna Jaques Hospital reserves the sole right to review, edit and/or delete any comments it deems are inappropriate. Comments including but not limited to the following may be deleted or edited by the moderators:
• Abusive or hurtful comments about an individual, employee or organization or other participant
• Off-topic and redundant comments (this includes promotion of events, groups, pages, websites, organizations and programs not related to or affiliated with the hospital)
• Comments that use foul language or "hate speech" (for example, including but not limited to racial, ethnic or gender bashing language)
• Personal attacks or defamatory statements or comments (i.e., making negative personal or untrue comments about a participant), instead of just criticizing his/her posting, opinion or comments
• Comments that violate the privacy of our patients and their families or anything that is confidential or irrelevant to the discussion at hand or to Anna Jaques Hospital.

Please also understand that this is not an appropriate place to discuss private or personal health care issues or other subjects that could jeopardize your privacy or the privacy of others.

The discussion and comments on Facebook.com/AnnaJaques describe general principles of health care and should not in any event be construed as specific instructions for individual patients. This material is not intended as a guide to self-medication or as a substitute for proper medical advice, diagnosis, or treatment. It is for reference only and should not be used to determine treatment for specific medical conditions--only a health care provider can do that. Consult your physician for diagnosis and treatment of your medical condition.

If you need to speak with a medical professional for urgent matters, contact your physician or call Anna Jaques Hospital at 978-463-1000.



"Anna Jaques Hospital is a 119-bed community hospital serving the North Shore, Merrimack Valley and Seacoast region. Our mission is to provide the highest quality medical care at a lower cost and improve the health of our community. We care deeply about our patients' satisfaction and we are able to offer private rooms for nearly every patient who stays overnight. We are clinically affiliated with Beth Israel Deaconess Medical Center, a leading Harvard teaching hospital in Boston. Anna Jaques Hospital is a part of Beth Israel Lahey Health, a system of hospitals and healthcare centers dedicated to making high-quality healthcare more accessible throughout Eastern Massachusetts."
Address: 25 Highland Ave, Newburyport 01950
Phone: (978) 463-1000
Parking: Lot, Valet
State: MA
City: Newburyport
Street Number: 25 Highland Ave
Zip Code: 01950
categories: nonprofit organization, doctor, hospital


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Reviews
Anna Jacques has been our preferred hospital for care for the past 30 years. Unfortunately the quality of care there has declined so far that I would not recommend anyone to this facility anymore and will seek medical care elsewhere in the future. The ER is so poorly staffed that even on a slow day it took nearly 3 hrs before we were able to have a family member looked at. The room was dirty and even after gaining entry, little attention was given. While the staff was nice, they don’t seem to provide much care.
Until now, I never posted a review. I felt I had to today. I had a small medical emergency Diverticulitis while on vacation. The emergency waiting room was disgusting. Candy on the floor with ants everywhere. Very dirty!!! The room I was taken to had dried blood splatter on the floor and was dirty. The only good part of the -6 hour visit was the “over worked” nurse practitioner. Doesn’t anyone oversee hospital cleanliness?
After my family having gone to Anna Jaques periodically for almost 30 years in multiple departments, and most recently in ER, I feel compelled to express how appalled I am at the negative and nasty culture that is pervasive there. It has to come from management for it to be so absolutely horrible. This is not to say, that I have not experienced some kind and caring individuals there that are inherently good in spite of their surroundings. But, I will never go to Anna Jaques again in any circumstances that I have any control over. This place is so abusive, and insulting to patients who are actually seeking “care.”
Spent 4 days in the birth center, so this only pertains to the birth center. The nurses, doctors, and other staff went above and beyond helping my girl, and our newborn son. They were super kind, just as helpful, and you could tell they really care about the people they are caring for. 11 out of 10 fantastic experience. Thank you all for everything, i never could have expected that level of care.
The mental facility is incredibly abusive. I was sedated by injection because I was crying upon entry I'm autistic and was there for being suicidal I wasn't trying to hurt anyone. I wasn't being difficult. I was just crying because I was terrified and didn't want to live. After that, they forced me into isolation for 3 days on a cot that had padded restraints. They threatened me repeatedly that IF I were to act up they'd restrain me. I never acted up or did anything to warrant a threat of any kind. Fast forward a week. At a meeting with the care team, they wanted to put me on a medication I've failed in the past. I then told them about the types of medications that worked for me and the types that don't based on what I've tried. They didn't listen to anything I said. They didn't provide any sort of therapy. After telling them about the types of meds I tried and what I know doesn't help, they told me they weren't going to try to help me anymore and immediately discharged me. They called me a cab, and I was gone within an hour of meeting with them. I would never recommend them to anyone. They are a disgusting organization with outdated practices with only a desire to sedate and control people.
Having a hard time keeping up with medical bills I have. Called to offer paying one of my bills for a reduced amount, but would pay it all at once right away since I wont have the money soon. First person I spoke to gave me an attitude over the idea and refused to help saying they never do this. This is news to me since I have had to do it before. Guess my bill is going to collections and I'll settle it with them instead and this hospital wont get anything. I work in the medical field and I'll be sure to make sure I can keep as many people from this joke of a hospital as possible.
I had to get my blood drawn and I always have to say that I am not good with needles. I instantly get queasy and sweaty. Meghan was kind and patient when I told her, she tried once and was unable to find a vein. So then she got Jennifer. Jennifer was so sweet and quick also helpful It was over in a minute. Both ladies handle my nerves so well and I appreciated it. If you have to get blood drawn I would recommend going here.
i am 13 years old and was sent to this psych ward and boy was it the WORST. the nurses were horrible and definitely racist. i was put on ITP it basically means you cant interact with anyone for the smallest reason. they said i was a threat to others. the food was horrible and you had absolutely no privacy. the building was also not made to be a ward so it felt like you were in jail. it was inhumane
Had head wound needing staples which to roughly 3.5hrs to complete the visit. Given the ER was not that busy w/patients, a few in the waiting room, the space itself has very limited rooms set aside to accommodate patients eventually placing some in the halls. Unfortunately we were told the extra hr wait was due to the shift change over which is ridiculous that it can't be a quicker or staggered exchange to expedite patients care faster w/out losing quality. For instance, they should have ordered a Cat-scan prior to the shift ending, very unorganized. No one came to us for more than an hour after the initial intake. When the nurses/aids were present they were great. As for making us comfortable like thinking to offer fluids or anything for the pain we had to initiate but there wasn't the mindset to offer. The facility itself is run down, even some of the bathrooms have holes in the wall looking like they've been like that for a while. If you can't take care of the small stuff how are you going to take care of the big stuff?! The cafeteria, well, that's another embarrassment in itself... They could do so much more to make this a thriving hospital, especially within a community of financial means. I gave my stars to the nurses care who were doing their best.
I went here due to mental health struggles about 2-3 months ago, and the help I got was amazing! I had gone to Hampstead before this, and the difference was insane. I don’t know if everyone will get the same feel, but I feel this place was great help!
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