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Reviews, get directions and information for Apex Bus Ny

Apex Bus Ny
Address: 13 Allen St, New York 10002
Phone: (212) 343-3280
State: NY
City: New York
Street Number: 13 Allen St
Zip Code: 10002-5319
categories: bus station


Opening Hours

Monday: 10:00 - 22:00
Tuesday: 10:00 - 22:00
Wednesday: 10:00 - 22:00
Thursday: 10:00 - 22:00
Friday: 10:00 - 22:00
Saturday: 10:00 - 22:00
Sunday: 10:00 - 22:00

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Reviews
I recently had the pleasure of utilizing Apex Coach for a charter to the Manchester United vs. Arsenal match at MetLife Stadium, and I couldn't be more impressed with the service. From the onset, booking with Apex Coach was straightforward and seamless. Their representatives were courteous, attentive, and ensured all my needs and concerns were promptly addressed. The bus itself was immaculate, offering comfortable seating and amenities that made the journey not just tolerable but genuinely enjoyable. Our driver for the trip, David, was punctual, professional, and friendly. Their expert knowledge of the routes and traffic patterns ensured that we arrived at the stadium in good time, despite the bustling event day traffic. It was evident that customer safety and satisfaction were their top priorities. One aspect I particularly appreciated was the convenience. The pick-up and drop-off points were strategically chosen, allowing us easy access to the stadium and minimizing the usual event-day walking. The return journey post-match was just as smooth. Even amidst the sea of fans and congested parking lots, our Apex Coach was easy to locate, and we were on our way without any hassle. For anyone considering charter services for events, I can't recommend Apex Coach enough. They have truly set the bar high in terms of reliability, comfort, and overall customer experience. If the Manchester United vs. Arsenal match is anything to go by, you're in for a top-notch service from start to finish. Thank you, Apex Coach, for making our match day experience even more memorable!
I have never left any reviews for Anything! But before I purchase or book anything I READ THE REVIEWS! We are beyond displeased with the way business was handled. I for one went ABOVE & BEYOND to cover my tracks & operate with class & dignity I can't say the same about their staff . I sent the itinerary to their driver days before the trip I followed guidelines of a 3 star or above hotel I also communicated with the driver about a form of payment I simply wanted to give him cash to be done with the whole ordeal he REFUSED. The hotel was not to his standard & that started all types of issues that could Of been avoided if they did their own check. I am not from the state we traveled to & do not know anything about the areas! My card was compromised from withdrawing so much money out of the ATM I get not your fault HOWEVER for me to be disrupted & threatened over a hotel stay that I did my part for is INSANE !!! I HAD TO LEAVE MY KIDS BEHIND PAY MONEY TOWARDS AN UBER FOR ABOUT $60 TO HOPEFULLY GET A NEW CARD MADE. WHEN THE WHOLE TIME THE DRIVER COULD OF BEEN CHARTERED TO PICK ME UP & GO TO THE BANK: Or they could of easily just billed me on the back end but they are greedy for their money & doesn’t care how inconvenient it may be . 2 - THE DRIVER had been off for THREE WHOLE DAYS WITH ZERO MOVEMENT for him to not be willing to work with the passengers to load their luggage is unbelievable. AS PER DORINDA HE COULD BE CHARTERED WHENEVER WE NEED HIM we chose NOT TO because we aren't that type of GROUP. He had been parked since Wednesday with no movement I think he was well RESTED . We arrived on Wednesday & left Saturday night . I had to book the hotel room from Wednesday to Sunday for the driver he was pretty much in hibernation. 3- THE PASSENGERS WERE CONCERNED FOR THEIR SAFETY UPON RETURNING the driver was SPEEDING Driving on the shoulders The driver also made NUMEROUS UNNECESSARY STOPS . per law you have to stop which is the answer I know I will get this was my very first time chartering a bus & I can say this experience was horrible and I do not look forward to chartering with your staff.
Horrible untrustworthy company. Scam
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