Applebee's Grill + Bar

The place was not busy Sunday night, 6:30. However the staff and service was not good. After being seated it was a good ten minutes to give a drink order which was hot tea and a diet soda. Hot tea had never been heard of. Finally asked for hot water and I provided the tea bag. It was another 8-9 minutes from that time to get my soda. Order was taken, no issues. Food was a bit slow in arriving but you could tell something had gone on in the background and the staff were reacting to it. One lady was a hustler while our server was not. The server brought the bill while we were barely 1/2 done our meal. Just not a great overall experience. I hope things get better.

This had to have been one of the worst dining experiences of my life. It began with attempting to use the online ordering system for a curbside pickup at about 8 PM. The system kept rejecting the order for whatever reason. I even tried 2 other cards for payment and it still rejected my order. I called and was placed on hold for quite sometime until suddenly disconnected. I was now at the drugstore picking up some things and once done shopping called back to place my order. It was then explained to me curbside pickup isn't available after 9 PM even though online it shows 9:30 PM OK, whatever just let me place my order. So I order the grilled chicken breast & the Fiesta lime chicken. Upon arrival I walk in the front door to 3 employees dancing around & goofing off, one looked at me and stated "just 1 of you?" I explained that no I was picking up a to go order. He rolls his eyes and said you're at the wrong spot, you gotta go to that kiosk and began turning away from me. I told him I didn't know where that was, I thought I came into the main entrance. Big sigh & then tells me come on I'll take you there. So we proceed to the complete opposite corner of the restaurant and the woman there gives me the total and while waiting for the card process I asked if the time change for curbside changed recently. You would have thought I had insulted her family tree! She told me no, it has always been 9 PM it even says it on the door while pointing at the back door not the door I came in and that everybody knows that. I apologized and explained that I wasn't from the area, had never been there before and I was only going by what I was seeing online which stated 9:30 PM she responded with whatever, it's on the door. Pushed the charge slip across to me and dropped a pen by it. I am normally pretty forgiving about things and tip but after all this I just couldn't. I grabbed my food and left. Once back to the hotel opened the food to eat. My first bite was of the broccoli and it was as super salty, to the point I spit it out. After putting better light on the food you could literally see the salt granules very heavy on the entire dish, my wife's dish was the same way. We scrapped off what we could and ate it out of desperation. I would eat a still frozen tv dinner before I would ever set foot in this place again.

I have never had any issues with any Applebee's food. This location, the food was good, hot, and to our table in a reasonable amount of time. The server was responsive and polite. That said, here is my issue. The place needs a good cleaning. Flies kept pestering us while we ate. The table was sticky. Dried food on the edge of the table. Bulbs were out, making it harder to see even the menu. As I pulled my chair up to the table, there was something wet and sticky at the front bottom of the chair cushion/frame. There seemed to be sufficient staff present for the number of customers. I am sure this is not the norm for the Applebee's chain.

The service was very good, thanx Jazmaine!! But the food definitely was not as good as it use to be. I got the Bourbon St Steak which use to be very good, this time it was a round steak instead of oblong and it was drowned with a garlic topping, very disappointed. The drink from the bar had more fruit syrup in it than liquor, things sure have changed

New to town and asked new coworkers where the best place to socialize. I was shocked that both said Applebees. I came that night and fell in love. The staff is phenomenal and they have such amazing drinks!Service: 5/5

After speaking with a manager there seems to be high turnover at this location. The foodbis really hit or miss. Servers do not stager their orders as they should resulting In longer wait times for everyone, and you will likely recieve your drink , your appetizers your meal all at the same time. SO pick which one you want ro eat cold. Not a big decision as most of the food comes out luke warm at best. There are a few decent severs but most have no smile and treat customer like they are an inconvenience at best. 1 server was walking through her section and said out loud ...God people are so annoying...great to hear as a guest in that section for sure. Not sure if it is poor management or what but nobody here seems happy. Yes being understaffed means being over worked and that sucks but taking it out on your guests isn't a good way to run a business. Amazingly it is always busy so maybe Mediocre food and poor service with a frown is cool with most people. At the very least try somewhere else, there are lots of great options around. This place is ok but don't expect a good time or good food.

Our waitress acted like she was stoned,unfriendly,slow,and not good at her job! The food was just a burger and not that good.They had a deal to add wings for a buck,yuck! Chicken nuggets smothered in liquid smoke! The bar tender was nice,we kept going to her when we needed something,waitress was zoned out!Food: 3/5

This restaurant is going down. The food is not as good as it looks. I ordered a medium steak and got it well done. The carpet is in horrible condition. It needs to be closed and remodeled. Service is excellent .Food: 3/5

The food was good, service was real good, and we got in and got out. We have nothing to complain about. Everything was hot and fresh. Place was clean. And we will go back. It has been one of the best Applebee's I have been to.

Brittany our bartender was very friendly but able to work the entire bar with ease. I wish everyone in the food and beverage industry was this helpful.Food: 2/5