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Reviews, get directions and information for Appliance Doctor PA

Appliance Doctor PA

About

Appliance Doctor services major household appliances and refrigeration systems for residential & commercial clients throughout the Delaware Valley.

Description

Appliance Doctor PA is a small local family company offering expert repair services to the Philadelphia Metro residential and business clients.

We started in 1964 as a "one-man operation" servicing only washers and dryers. Today, we service more than 110 different brands of refrigeration and appliance equipment across 49 different product types. Our technicians are expected to know so much information! In the 1960’s, our service area was limited to Philadelphia. Today, our service area includes all towns in Philadelphia, Bucks County, Montgomery County, Delaware County, and parts of Chester County.

We love our customers! We have some incredibly loyal customers who have continued to trust and support our business through good times and bad. We serve nearly 10,000 customers each year. Half are repeat customers, and half are new customers. It is you who keep us going!

We love our employees! We’re so lucky to have some of the best repair technicians the region has ever seen. Technicians who literally service every name brand appliance under the sun. All of our employees are “essential”. Like our bookkeeper who arrives each and every day keeping our finances in order. Paying our bills, making deposits, issuing refund checks to our customers, and so on. Our fleet manager keeps our service vans maintained to prevent breakdown. Tracking mileage across our fleet in order to schedule oil changes, filter changes, new tires, and brake pads when needed. It is a critically important job. Our sealed system technicians solve complex refrigeration problems and get our customer’s refrigerators up and running again. Our inventory manager maintains the thousands of parts stocked on our service vans and in our stock room. Without these efforts, our trucks would not have the parts needed to repair your dryer, or dishwasher, or whatever it is that you need us to repair. How about our data processors who enter work order information into our computer system so that we can answer your questions quickly and easily. Our customer service team schedules repair appointments. They also place follow up calls a few days after our service visit to every single customer. Our dispatchers have the impossible task of keeping our technicians routed in the most efficient geographical loop so that our technicians are not wasting time driving to and fro. This allows our technicians to do more work throughout the day and serve more customers. Our service manager assists our technicians when problems arise, and provides solutions to complex situations.

Most of our employees are career individuals who have made a commitment to call this place “home”. Some have been with our company in excess of 20 years. They are truly dedicated to our company and our customers.

To our customers, we say THANK YOU!!

To our employees, we say THANK YOU!

We truly do appreciate you all so very much.



"Appliance Doctor provides expert refrigeration and appliance repair services to residential and commercial customers in the Philadelphia Metro region."
Address: Serving Philadelphia, Bucks, Montgomery, Delaware, and Chester Counties, Bensalem, Pennsylvania 19020
Phone: (215) 638-2333
Email: moc.ecnailppakcis@ecivres
State: PA
City: Bensalem
Street Number: Serving Philadelphia, Bucks, Montgomery, Delaware, and Chester Counties
Zip Code: 19020
categories: refrigeration service, appliances


Opening Hours

Monday: 07:30 - 21:00
Tuesday: 07:30 - 21:00
Wednesday: 07:30 - 21:00
Thursday: 07:30 - 21:00
Friday: 07:30 - 21:00
Saturday: 07:30 - 21:00
Sunday: 10:00 - 20:00

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Reviews
Scam. Scam. Scam. Scam. Scam. Not to be trusted. LEON will rip you off. He arrived in the Appliance Doctor labeled truck. He then takes your money cash or Venmo says he fixed it and it remains broken. He then ghosts you. LEON owes me 625.00. He took and left my cook top broken. He broke. And washer not working. Beware. Money is taken and you can’t get him to come back. Biggest scam I have ever encountered. Filling report with Better Business Bureau and already contacted an attorney for my money back. Do not use this company. Not to be trusted.Service: Washing machine repair
I spoke with Patty and she was extremely polite and knowledgeable. They came out the next morning. The technician, Wil was great, very thorough, knowledgeable and really nice. I would highly recommend the Appliance Doctor.Service: Washer/dryer repair
He came three times the repairman. First it was the motor. And didn't check anything else out part came in a couple days later. But apparently the repairman could not come out until Monday our area. When he showed up he had the motor looked at it and said hey your gear to spend the drum is gone another $75. And didn't have the part. Part came in a couple days later but he couldn't install it until Monday again because he wasn't in our area till that day. Been almost 3 weeks without a dryer. Shows up the parts hooked up the motor and the new gear. And the electronic board went blank. And said we need a new control board. Initially the repair was $499 It just jumped up to 500 . So now the bill is going to be over $1,000. I would not recommend them. They are refunding our money.245 But over 3 weeks of no dryerSUCKED
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