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Reviews, get directions and information for Aquarium Paradise

Aquarium Paradise

About

*Your One Stop Fish Shop & Aquarium Maintenance Service Company*

Description

*Tropical Fresh & Salt Water Fish
*Live Rock, Corals, and Invertebrates
*Live, Dry, and Frozen Food Available
*Glass & Acrylic Aquariums
*In Home/ Office Service Available
*Professional help & supplies for Beginner to Expert!



"We're Aquarium Paradise, a premier aquarium shop in Lakewood, WA. We have been helping people with their aquariums since 1992 and are dedicated to helping you find the best saltwater or freshwater fish for your environment! We sell a wide variety of different aquatic animals, including all types of saltwater and freshwater fish, invertebrates, and plants. Our team of experts is passionate about helping people learn about the hobby, maintain their aquariums, and troubleshoot problems with their tanks. We offer aquarium maintenance programs that are tailored to any need, requirement, and budget. No matter what tank size that you may have, our professional maintenance program will keep your tank looking beautiful all year long."
Address: 11724 Pacific Hwy. SW, Lakewood (Washington) 98499
Phone: (253) 584-3474
Email: moc.liamy@esidarapmuirauqa
Parking: Lot
State: WA
City: Lakewood
Street Number: 11724 Pacific Hwy. SW
Zip Code: 98499
categories: aquarium, aquatic pet store


Opening Hours

Monday: 11:00 - 20:00
Tuesday: 11:00 - 20:00
Wednesday: 11:00 - 20:00
Thursday: 11:00 - 20:00
Friday: 11:00 - 20:00
Saturday: 11:00 - 20:00
Sunday: 11:00 - 18:00

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Reviews
Very Knowledgeable Shop! After a long life my Betta Fish passed away, I knew I couldnt replace him, I wanted to try something new, a less solitary fish, a school of guppies. They gave plenty advice, and told me if there were any issues I could call and they'd help me out. Very friendly staff. All Fish are very energetic and lively, They have a amazing selection! I did end up having issues with grouping male guppies together and they offered to replace them with females. Great customer service. Thank you, Aquarium Paradise!
This is definitely a diamond in the rough! If you want good quality fish advice and stuff and beautiful fish this is the place to come. My BF and I went on a fish adventure today and I knew this place would not disappoint!
healthiest fish i’ve ever seen! bought some snails and they look gorgeous. they have so many healthy breeds of fish and coral and plants, and they are so affordable! they helped so much and were really knowledgeable about everything. helped us choose and when i went to petco they didn’t even know the gender of fish! super helpful and never going to a chain petco again.
I am going to say this once… save the axolotls. This place has a bunch of employees that literally have no idea what they’re talking about as far as axolotls. Granted we went in without knowing anything about them but felt confident that we were on the right track with our little guy with all the “knowledge” they were pushing on us… although we walked away feeling like idiots and as if the employees were being condescending… A little baby axolotl who was in a BARE tank with nothing but an obnoxious blue light, a pump, no substrate whatsoever and a plant. We were told that he should be fed every 2-3 days as a baby?! and that we shouldn’t put sand at the bottom of his aquarium, oh and we were also told a 3.5L tank would be fine for him. Well, we’ve had this baby for three months now and his growth has been CRAZY stunted. After going to another pet store “The Pet Works” in Olympia HIGHLY RECOMMEND THIS PLACE we were told we were doing it completely wrong. Babies need to be fed DAILY. 2x DAILY. They should have hiding places, especially with ours being leucistic, the aquarium he’s in should be DARK no fancy lights… dark and in cool places. Oh, plus, we weren’t told any other food besides blood worms… thankfully we did do our own research as we weren’t seeing him grow. Now, he’s in a 20L tank with fine substrate and aquatic plants… getting fed two times a day and living his absolute best life. YOU SHOULD NOT BE SELLING ANIMALS YOUR EMPLOYEES KNOW NOTHING ABOUT. It’s unfair to the animals and it gives owners an unfair chance at giving a loving home to them. **picture of our baby to spread happiness**
Great place helped my daughter with her first axolotl and how to keep it alive amazing service
Can't say anything else but thank you to Natalie and her husband. The absolute pride they have in the store as a whole, the passion they both share is fantastic. Yes the below "some" is true. I did have an ornament break in the move, HOWEVER take a look at the updated pictures, they didn't just make it right, they helped elevate my tanks overall appearance. Truly 5stars. It's easy to get a good review when everything goes right, but Aquarium paradise went far beyond what I could have hoped for in making this a good experience. I will absolutely be back to show my support to this amazing local business! UPDATE: So first I have to admit a terrible wrong on my part. As I have had tons of sales people etc call us do to the new move, So my fault my VM was full. So Natalie did in fact call me back. Also after speaking with Natalie today some of the issues like the cloudy water is due to the new substrate as she mentioned, I typically go with a different substrate so this is new to me, also a bad assessment on my part. Still did have some concerns on the wire maintenance and the broken pirate ship, But Natalie is going to make that right and help me not just replace the ship, but help me figure out a new aquascape that I was already considering. Sooooo after everything and above everything I value companies that are willing to have these types of conversations and push through some of the missed communication even when it's the customers fault, AFTER ALL, I DO BELIEVE THAT SOMETIMES THE CUSTOMER ISNT ALWAYS RIGHT, And this was one of those times. Natalie truly thank you for the call and communication! Well unfortunately I have to give a 1 star... The only positive thing from this encounter was my fish were moved and survived. And that's where the positive ends. With timing I moved while out of town, so I was in a rush to have someone move my 90gallon tank with about 20fish. All fish survived. However my ornaments arrived broken, and everything was literally just thrown back into the tank, my plants were just floating at the top some have become so tangled I might not be able to save them. The exterior of my tank was extremely dirty from the new substrate I asked for them to put in. And I'm not a professional but still know to rinse the Flourite substrate before putting into the tank. That was obviously not done. And this last week I gave 3 opportunities for the company to make something right. Called 3 times with no call back from the person that set this up. The guys here are super nice and good people, so I am honestly not sure what happened here... Just 100% not ok with this service... Even with this review no response from the store.
I really like this this shop so far I drive all the way out from olympia just to come here. Very helpful, they seem to be pretty knowledgeable and great customer service. Always there to show you around and give you advice and information.
This store is almost an hour away from me but worth the drive! They have lots of fish, shrimp, snails, plants etc. to pick from as well as aquarium supplies. The staff is also very knowledgeable if you have questions. They also keep track of you purchases too so if you need to know what you bought from a past purchase etc they can pull it right up.
Let's start with the fact I'm a big guy in a wheelchair. It was super easy to shop here, the isles were nice and wide and it was easy to look into even the top tanks. The staff was so friendly and helpful. Letting us know about potential issues with fish combinations. The selection here blew my mind! Beautiful fish and even turtles! I can't say enough good things about this place. Staff, service and selection were all amazing!
Unless you're a marine Biologist don't go in this store. If you don't have a good understanding of Aquariums don't go to this store. They don't "have the time" to explain things to you nor the customer service skills or patients. Matter of fact it's almost insulting the way talk to you. I'll spend my money else where and so should you . Now wonder small business are failing they don't know how to treat people.
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