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Aquatic -Care Aquarium Services

  1. Dallas
  2. Gilbert Aquarium

Reviews, get directions and information for Aquatic -Care Aquarium Services

Aquatic -Care Aquarium Services
"If you are interested in creating the ultimate freshwater, saltwater, or reef aquarium, let Tidy Waves Aquarium Service handle all of your needs. We are a family-owned and operated aquarium service company that has served the Dallas metroplex since 2001."
Address: 69 Gilbert Ln, Dallas, Pennsylvania 18612
Phone: (570) 814-1640
State: PA
City: Dallas
Street Number: 69 Gilbert Ln
Zip Code: 18612
categories: pet store



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Reviews
Tidy Waves has managed my aquarium for over 3 years; I am impressed by their service, knowledge, and reliability. I am a therapist, and the tank is in my waiting room. So it is important the tank be well cared for. More than that, the fish need to have a certain behavior; active but not hyper, and not aggressive. Julie at Tidy Waves has expertise in this. She can discuss fish species, behavior, and health. She is responsive when there are problems, which are rare. They change out the fish enough to keep the aquarium interesting, and have combinations of fish that get along well. Julie is aware of the aesthetic use of color and shape for the aquarium decorations, and changes them out strategically as well. They come at least monthly to make water changes which is appropriate for tank care. If I have time, Julie will talk with me about the tank, listen to any concerns I have, and explain about the current fish. Equally important, if it seems I am busy, she will just come in and work on the tank without needing to take my time. She is quiet and respectful of patients that happen to be in the waiting room. They also installed and set my tank up initially. Tank setup is an important and somewhat tedious process, but they took care of it at every step. I highly recommend Tidy Waves for aquarium care.
Tidy Waves has been servicing my 220 gallon tank for 14 years at my dental office. You can not beat their pricing Guy,Greg, and Julie go above and beyond with their customer service, knowledge, and overall experience. I WILL NOT SWITCH REGARDLESS OF PRICINGLOWEST ALREADY or if they need to reschedule to accommodate other tanks due to the crazy demand?! I am a Tidy Waves customer FOR LIFE! THANKS GUYS YOU'RE THE BEST IN DFW!
Tidy Waves has always gone above & beyond when servicing our tank! It’s comforting to have a company feel like family when they come in! Truly a pleasure to work with! HIGHLY RECOMMEND!!
Won't find a better Aquarium Service in DFW! NOT ONLY DO THEY DO IT ALL BUT IT IS FAMILY OWNED AND OPERATED! Best kind of business they go above and beyond to make customers happy and I will not be using any other service in area! Price, Customer service, Knowledge, Services available, and the list goes on! Guy, Greg, and Julie are Unbeatable call them first before you make a decision about your Aquarium needs you won't regret it! Thanks TIDY WAVES HAPPY CUSTOMER OF 15 YEARS!!
We have been using this company for since 2007 and we can't say enough good words about them. Their dependability and standard of excellence is beyond words. If you're considering trying them don't think twice.
Update, when I gave this company 5 stars I was new to this service and didn't realize they were charging me double for 1/2 the work! When I said something they stopped answering Our calls. I now have a new company for well over 1/2 of what I paid and this company will work with our schedule and we haven't lost a fish! We lost at least 8 with Tidy. I am updating now because a friend saw my post and was gonna call them! No keep looking please. Now that I know I feel taken advantage of!
5 STARS! My search is over. Tidy Waves is hands down the best company I have found. Greg & Julie are top notch professionals. Their expertise is spot on. They took the time to answer all of my questions and always make sure I stay well informed. They had my new Red Sea Reefer 450 delivered within 48 hours and knew exactly what to do in order to transfer my aquarium inhabitants to the new aquarium. This Reefer 450 is a real show stopper! I now have a company, that I trust wholeheartedly, to keep my reef happy and healthy. Thank you, Tidy Waves, for your amazing service! I look forward to working with you forever.
Provided excellent service as they always do! They are so reliable and have always been my go to. Any questions I have they are quick to answer! Thank you so much to their team and I would 10/10 recommend to anyone looking for service.
HAD AN APPOINTMENT SET FOR TOMORROW ON THE 25TH THEY WROTE THE APPOINTMENT DOWN WRONG CAME LAST WEEKEND WHEN I WAS OUT OF TOWN AND I KNEW I WAS GOING TO BE OUT OF TOWN SO THERE WAS NO WAY I WOULD OF MADE AN APPOINTMENT! SO THEY WOULDN'T HONOR MY APPOINTMENT FOR TOMORROW AND TOLD ME TO FIND SOMEONE ELSE TO DO IT! POOR CUSTOMER SERVICE!
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