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Reviews, get directions and information for Arby's

Arby's

Description

Since we opened our first restaurant in Boardman, OH, in 1964, we’ve been serving quality meats on handcrafted sandwiches. We call this transformation from a cut of meat to a delicious sandwich “Meatcraft™”, and our dedication to Meatcraft™ informs every decision we make. From the sandwiches we serve to our curly fries, shakes and sides, everything we do is in service to the meats. It’s why we get to work every morning at 8 a.m. even though we don't open until 11. Good food takes time to prepare, and we’re happy to put in the time to make your meal great.



"Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads."
Address: 520 Townline Rd, Mundelein, Illinois 60060
Phone: (847) 837-2370
State: IL
City: Mundelein
Street Number: 520 Townline Rd
Zip Code: 60060
categories: sandwich shop, american restaurant, fast food restaurant


Opening Hours

Monday: 09:00 - 23:00
Tuesday: 09:00 - 23:00
Wednesday: 09:00 - 23:00
Thursday: 09:00 - 23:00
Friday: 09:00 - 23:00
Saturday: 09:00 - 23:00
Sunday: 09:00 - 22:00

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Reviews
I pull up at 955.. Your employs sprint to the door to lock it in my face.. Great customer service!!!! I drive a large vehicle so I could not go thru the drive-thru and I had a very short break. I was very hungry. Thanks
I get dinner here regularly after work. Great evening staff, friendly, fast. One of the cleanest Arby's I've ever been to. Bathrooms are clean, etc. Drive-thru is great too. Food is always hot and tastes fresh. It's fast food, not a five star restaurant, so you get what you pay for. Still love the curly fries, so good. They always fry them just right.
They seemed a bit shorthanded at lunch, but the guy got our order in quickly and correctly. Our food came out pretty fast, and was hot, and also correct. The resturant was clean, and the condiments were stocked. I would definitely come back again, and I would definitely have the gyro again!
This is my favorite fast food location in Vernon Hills. Food is tasty and good value and if your coupon expired, they will try to find you a current one!. Staff is friendly especially the manager Arturo Gonzales who personally wipes off the tables, and Bridget the cashier.
The new sandwiches are delicious, abundant and well prepared. Customer service was both helpful and friendly. Stop in and try the new menu offerings. There are plenty options to choose from. I had not visited Arby's in a very long time due to the decline in quality, poor menu offerings and service. Welcome back Arby's! Keep up the momentum! Note: The Loaded Italian & Smokehouse Brisket sandwiches are a must-try.
Other than we had to wait for theim to cook a fish sandwich. The food was AWESOME! My wife was happy, my kiddo loved the curly fries and the classic roast beef and cheddar was AWESOME! I have heard a rumor about their roast beef. That it is slime till cooked. That is a lie. The beef is raw and in a flavor solution. It soft and pink because of it is compressed cuts of raw beef in a sealed bag. A big one. Then in store they cook the roast for about 8 hours or more. Giving it its tender texture. I tell you this because if you find your roast beef being pink and like rubber. That's because it was pulled out of the oven early, sliced and microwaved. If you find your roast beef looking rare. Ask for your money back. It's not worth asking for a new sandwich when they have no cooked meat. Hope this helps.
Hey this is just an Arby's. But stop in and sit down. The indoor restaurant is very clean and nicely decorated by staff. Very pleasant servers and an honest attempt to genuinely please their customers. Have some meats and enjoy it! I come back regularly
Every time I go here the service is terrible, and you have to wait 20 minutes to get your food, but at least the food is usually good. This time however the food was of poor quality, mainly due to production. The employee was rude who took our order and like every time I go there in hopes of getting a ja mocha shake after 7 pm they lied about why I couldn't have one at one point their shake machine was broken every night for 6 months, yet magically fixed the next afternoon this time he was at least partly honest he said it was already cleaned for the night he said because they close soon, when in fact the sign 6 inches to his left said they were open for another 2 1/2 hours but at least he admitted his poor service were due to his own laziness. On top of that a mouse ran right past me before I left. It's safe to say I've learned my lesson and will no longer stop there for food. The health department really needs to stop by, that place has gone way down hill.
Awful service...Food is fine but the whole mood was spoiled with bad service. I ordered Cajun turkey sandwich but they gave me Fried BLT. It was a takeout order and I found out only after going home. I went back to get it replaced. The person there was totally unapologetic and made it sound like it was my fault and I should have ordered it incorrectly. I was pissed and they finally replaced it. My God it should not be this difficult. Not once in this whole ordeal did I hear a semblance of an apology. I am never going back.
I usually give positive reviews.. not this time. At around 6:45 PM 06/21/17 I called ahead to get a single fresh Cherry turnover made they take 20 minutes to make.... After more than 15 minutes and several long rings to try to get an answer on the phone.. The manager finally answered. Only to tell me that they no longer take phone orders. What is worse is once I did arrive, there were no turnovers premade either. So I would have had to wait the entire 20 minutes. He first told me they were cooking, but I could see the empty oven and no display.. it was off. He lied to me in front of other customers. Consequently I left without the $1.06 turnover. vowing to never return.. No more business from me here!!! This new manager is not helping this location's bottom line. The previous manager always took my small order by phone, and always made it fresh. And was never an issue, even if other turnovers were premade. I then drove 11 miles to the next nearest location in Palatine after calling in the order... without issue. The manager there was quit happy to comply, no issues at all. As simple as a freshly made cherry turnover at 7:10PM, once he finally answered it was just too much to handle for this new manager at this Mundelein location. Good luck staying business with this guy in charge!
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