As more as SEEING certainties complex decisions amongst the bribe categories luv the store made me more full of ideas first things first though donyeue Shawnee Major Laffeyette Ambrose Scoaplistohlesloves
Though I like A/X , I gave 2 stars, because of bad behavior of one of the store assistant. I had asked for few pair of Jean's from back, she brought them. I took them and went toward the fitting room. While I was talking with another store assistant about sales, I got back and notice the first assistant mocking me with her face. She didn't expect that i turned back, so her face froze for a second. I was so angry at that time, but noticed that she got ashamed and the second lady tried to manage the situation. Of course I didn't buy anything. To the general manager of the area: First thing first, teach your employees to be respectful to the customers, competition is hard in this industry.
I have never been more disappointed in a company or the customer service that was provided to me, period. Contemporary luxury retailers, especially, have a responsibility to provide the best customer service no matter what. The service I received is inexcusable. I visited the store on 10/14/17, with my husband to return some items I purchased a week prior. During the transaction we discovered a tag was missing from one of the items. The Associate Manager, Sid refused to return the item, although we provided an original receipt. He also refused an exchange. He proceeded to educate me on the return policy, which I was fully aware of prior to visiting the store, then he told me to go home, look for the tag and come back. I kindly asked the young man to make an exception as it was clear the shirt had not been worn, altered or damaged and was in sellable condition. He still refused. It was clearly evident he was unhappy about the return, but when he proceeded to make derogatory comments about me, the situation escalated and he called mall security and the police. I have never been more humiliated in life. The situation went from bad to worse very quickly, but the employee never attempted to de-escalate the situation, in fact, many of the comments he made implied that my husband and I were being untruthful. The declining status of retail sales should be even more of a reason why customer service, in store, should far exceed the shopping experience one can receive online or at a competitor. Customer Loyalty is the most important profit driver. The long term value we bring as loyal customers has a greater impact on business than a new customer. If more retailers enforced this principle, perhaps overall sales will improve. Is one $80 return worth a bad reputation and the loss of revenue? Of Note: I emailed customer service immediately following the incident and have not heard from anyone to-date.
I exchanged something I bought with Some other T-sihirts The woman Dorral was nice to me and patient and carmell they did everything to make sure I am happy
Always find what I need here
Good service.
Translated by Google The staff were friendly and sensible. However, not only Armani Exchange, but also Tysons Corner Mall itself was not as cheap as I thought. Original . .
Translated by Google Waooo this store is one of my favorite clothes totally fashionable and of good quality and a wonderful attention Original Waooo está tienda es una de mis preferidas ropa totalmente a la moda y de buena calidad y una maravillosa atención
