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Reviews, get directions and information for Ashley HomeStore

Ashley HomeStore

About

America's #1 furniture and mattress store is coming to Mayfield Heights! Opening Spring 2017.

Description

Ashley HomeStore is the No. 1 furniture retailer in the U.S. and one of the world’s best-selling furniture store brands with more than 700 locations.



"The Ashley Store in Mayfield Heights, OH represents the No. 1 furniture retailer in the U.S. and one of the world’s best-selling furniture store brands with more than 1,000 locations worldwide."
Address: 1401 Golden Gate Blvd, Mayfield Heights 44124
Phone: (440) 484-4080
State: OH
City: Mayfield Heights
Street Number: 1401 Golden Gate Blvd
Zip Code: 44124
categories: mattress store, furniture store


Opening Hours

Monday: 10:00 - 21:00
Tuesday: 10:00 - 21:00
Wednesday: 10:00 - 21:00
Thursday: 10:00 - 21:00
Friday: 10:00 - 21:00
Saturday: 10:00 - 21:00
Sunday: 11:00 - 18:00

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Reviews
From since 2022 I have had a wonderful face to face experience with Ashley Furniture Representatives. They are very friendly and helpful. My experience today with Ron was awesome. He offered assistance in locating items from another store and directing us to other products we asked for in the store.
We went to Ashley’s to help our daughter outfit her first apartment. We worked with Dion at the Mayfield Heights store. He was fantastic. He spent hours with us as we went back and forth on color, function, and durability on bedroom, living room and dining furniture. He is not a high pressure sales person and we were very relaxed. He is extremely knowledgeable and personable. We were so impressed with him and the store that we ended buying a new dining room set for ourselves to replace our 30+ year old relic. We will definitely go back there for future furniture needs.
We went into Ashley furniture looking for a sofa and a seat. As soon as we came in we were greeted by Matt the sales manager. He gave us a quick run down of the layout of the store and gave us some quick tips on how to find the perfect piece. We ended up buying a sofa and a seat while there. While we were looking Matt attended to us but was never pushy and gave us our space to make our decision. When it came down to price we were blown away by how low he was able to get the price. The price paired with Matt’s incredible customer service made the experience of buying incredible, and will make us a lot more likely to shop at Ashley in the future.
Seth is an excellent and very knowledgeable salesperson! He made the furniture shopping experience fun and stress free, and helped us find the perfect living room set and mattress set. He was so patient, walking us around the showroom twice while we revisited pieces we were interested in until we found the perfect fit. All in all, a fantastic and fun experience!
Awesome customer service! Dion carefully took me through the process of selecting a mattress to meet my needs. He provided me with all of the product and purchasing options available to me! It was a very nice experience, and I walked away with everything I wanted!
I was met by a very nice person named Quinn and very professional. He even let me relax for a little bit while he took my order and asked did I need water or anything else because I had just got off of work. He made sure I got a very good deal on my chairs for Labor Day sale. He got me started on my way. Go pizza party
We had the pleasure of working with Dion. The moment we stepped into the store, Dion greeted us and immediately helped us with our search. Dion was friendly, approachable, and knowledgeable. He advised us on different products and insurance policies, and also gave us the space to make our decisions without feeling pressured. Dion worked on bundling products and finding us additional discounts. We were so happy with our experience that we called back the next day to put in another order. Thank you so much, Dion! Sorry for keeping you late.
I worked with salesperson Dion Hicks and bought a great deal of furniture from him for around $6k and even got a platinum ultra premium protection for $500. The problem is we bought a mattress and it was really uncomfortable and within the week we asked if we could change it but they rejected it. But the main problem is we had ordered a TV stand and a cocktail table and it was delivered damaged. We called the store and informed them about it and asked them to exchange the items for a non damaged one. But they rejected this, saying it was not their fault nor their duty. I asked for Dion on the phone even when he was at the store, and he didn't come to answer the phone. We even had bought a protection from them which they are not even replacing their damaged goods. This has the worst customer service ever!! I regret buying furniture from this Ashleys Store!! They are cunning and lying to their customers and forcing them to buy protection and not even apply the protection plan !!! This is the worst store throughout Ohio!!
My daughter and I came to Ashley furniture in Mayfield and... What a GREAT EXPERIENCE!!! They were so helpful and nice. Very patient. We will definitely be coming back to pick out more furniture! We dealt with 2 great guy's and their names are: Jodi & Quinn AWESOME
Dion was AMAZING. He Took his time with me to make sure I was fully satisfied. He understood my sensitive issue and made sure I was fully assisted with my concerns and purchase. Dion you are the best. Ashley should be proud to have you!!!
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