Ashley HomeStore

Our salesperson was kind and attentive. He listened to us describe what we wanted and searched for the items that may match. He also suggested items on sale or clearance! He was truly there to help us get the items that fit our lifestyle and the size of our home. There was no pressure to buy anything and we were not redirected to items we didn’t ask for. It was a pleasant experience.

I am so pleased with the experience as a whole, and the ease of finding my new furniture. Chris and Jimmy were wonderful. Chris was so helpful, attentive, and on task. He made finding and purchasing a breeze, and cut out any/all complications that typically arise in this type of purchase. Jimmy is so kind hearted and full of life. He made the experience fun. I appreciate both of these men for all help provided yesterday.

The salesmen are very pushy and tacky and will lie to make sales or are up knowledgeable to tell untruths. My salesman bragged about how much money he made and was incorrect about all aspects of delivery. The delivery itself was easy after I worked out all the incorrect bits the salesman told me, and the furniture in the end is nice

Was greeted promptly upon entering the store. Jimmy and Chris were very attentive and friendly. Great salesmen who sure knew their business. Had answers to all my questions on furnishings, purchasing, and delivery dates. I had a great experience. I would I highly recommend this store if you’re in the market for new furniture. Nice selection and great customer service.

I appreciated the salesman giving me space to look. He was watching by the way he popped up after I looked around. Glad you had items ready to get right then. Much better experience than times before Thank you Bonnie Wall

I am only giving 5 stars because of RIOS excellent customer care. Rios goes above & beyond to help her customers get answers to their questions. The Abilene store itself could & should take notes from Rios. Once the sale was made in the store they no longer care. But Rios has been a blessing! Team RIOS!

Best Ashley home store ever. Had the best experience there. The best salesman I’ve ever met in my life named Jimmy somehow sold me a bed which I don’t even need, not in a bad way but he’s great, I honestly think I’m going to go back just to hang out with him. 6/5 stars

My husband and I were on a mission to purchase a sectional for our home. We arrived and began inquiring from salesmen Jace and Jon. They were an absolute pleasure! They showed us items that aligned with what we were looking for and did not make us feel pressured at all! They both knew when to give us the information and then give my husband and I time to talk about it. Although we decided on a couch from a different furniture store, both Jace and Jon were kind and understanding! We did end up purchasing an outdoor table set and they were still an absolute pleasure!

Jonathan provided his expertise to make the experience very smooth and straightforward. Told us the furniture would be delivered in two weeks. That was on 6/1/23. It is now 7/26/23 and no delivery date set. Started as a great experience but now I just want to get it over! By the way, payment made in full at the time of purchase. They have the money - I’m missing furniture.

Such a good experience! I had decided a few months ago to buy furniture and I just had not gone to pick it out. I heard they had a sale going so I planned a trip and saw exactly what I wanted within a few minutes. Walked around about 20 more minutes but already had decided. Purchased on Monday and delivered on Friday. Beautiful and I love it!