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Ashley HomeStore

  1. Sioux City
  2. Sioux City Store
  3. Sioux City Furniture Store

Reviews, get directions and information for Ashley HomeStore

Ashley HomeStore

About

We'd love to see you! We're here to help you create your dream home!

Stop by today, we're located by the Tyson Event Center in Sioux City.

This is Home.

Description

Ashley HomeStore is the No. 1 furniture retailer in the U.S. and one of the world’s best-selling furniture store brands with more than 700 locations.



"At Ashley HomeStore in Sioux City, serving Sioux City, IA, and the surrounding area, we believe your home is so much more than a house. The experienced Sioux City team is committed to being your trusted home partner. From your very first visit to ongoing customer support, we will be there with you every step of the way. At the Sioux City Ashley HomeStore, we're not only thankful we can celebrate your home with you, but we're thankful and proud to be a part of the No. 1 furniture retailer in the U.S. and to carry some of the world's best-selling furniture and mattress brands, which allows us to offer you the best styles and prices. Our team in Sioux City is standing by ready to help you create your dream home."
Address: 124 Pierce St, Sioux City 51101
Phone: (712) 258-9410
Email: moc.asu-mf@seracyelhsa
Parking: Lot
State: IA
City: Sioux City
Street Number: 124 Pierce St
Zip Code: 51101
categories: mattress store, furniture store


Opening Hours

Monday: 10:00 - 19:00
Tuesday: 10:00 - 19:00
Wednesday: 10:00 - 19:00
Thursday: 10:00 - 19:00
Friday: 10:00 - 19:00
Saturday: 10:00 - 18:00
Sunday: 12:00 - 18:00


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Reviews
Salesman very VERY pushy. Annoying and full of himself. Bought here before but went to Nebraska Furniture instead. Very irritating. Son has just bought a couch here. Didn’t have that problem. Though we’d buy a new chair or two for our downstairs living room. Nope!
I went into Ashley not sure of what I wanted for new furniture. I was assisted by Jess and she was able to help me pick out the perfect living room set AND then asked me how I slept at night. She then helped me pick out a quality mattress that would give me better sleep at night. Although I thought this would not be in my budget, she had me quickly approved for financing with affordable monthly payments. Thank you Jess for putting in the effort to make me a happy customer.
Nicole A. at the Sioux City store is amazing!! She has gone above and beyond multiple times helping us with our purchases. I recommend her to everyone! I can't wait for it to arrive!!
It is a good experience buying at Ashley. And Tony Sandage at the Sioux City store make the purchase worth it.
Customer service when buying is great. But once you buy their terrible products made of the worlds cheapest materials. They will milk out your warranty. The installation guys did the worst job possible. Our bed didn’t even last a year. My wife had to go to a chiropractor many times
My wife and I had an excellent experience with Ashley Homestore in Sioux City. Tony Sandage provided great customer service. We bought a sectional from him, but when it was delivered, it wouldn't fit through an interior doorway to where we wanted it. We returned it, and Tony helped us pick one out that would fit. He even went to work when the store was closed, on his day off Christmas eve! in order to get the delivery scheduled more quickly for us. I recommend him to anyone looking to buy new furniture in the area.
We went in to look at living room furniture and left with two new beds they were such a good deal.
We bought a sectional in July and were informed that it would be 4-6 weeks before it could be delivered. That was fine with us. We finally got it 17 weeks later. Never did our salesperson contact us about the delay. I called three times to inquire and was very understanding each time. Finally our couch arrived at the store and then I was told that the delivery drivers don't get out here very often so it would be another 3 weeks. Really? You would think they would try to make things right after the delay and get it here sooner. The were supposed to call with a delivery window. Never called, once again I had to call them the afternoon before. They were coming out in the 3 hours I had a work obligation that was hard to get out of and if I couldn't be home I could wait another 3 weeks. I get that the manufacturing issues are out of their control. Informing customers, communication and delivery are in their control. I gave the 2 stars because I do like the sectional. We won't be returning customers.
Edited: I am increasing my stars to 5, since I received a call from Justin, and they are delivering an even better replacement piece to me in 4 days. The extra effort he put out is exactly the kind of customer service Ashley HomeStore should be proud of, and he is an asset to the company! Original review: I wish I could give our furniture purchasing experience a higher rating. We picked out a very nice set and had wonderful customer service from Justin. It did take a week to schedule delivery and then another couple weeks before it arrived. Unfortunately, one of the 6 pieces was delivered broken. I spent an hour trying to reach customer care and then Justin emailed them on my behalf instead. Two days later, I received a call from Kendra. She was efficient and professional and informed me that she couldn't get me a replacement piece for about 5 weeks. I asked if there was anything to be done to put a little more effort out since we had already waited so long. She called me back to let me know the supervisor had agreed to send me a $50 gift card to spend in their store. I spent $2400 for furniture that I won't have in full for 7 weeks but I get to spend $50 more at their store. It seems like an awfully small concession when they could have really shown they care about their customers and stand behind their products. At this point, I'm very glad I purchased the warranty, because this chair that broke was just partical board in the back. So overall, the people I've dealt with directly have been kind and helpful but the policies of the company have caused me to reconsider buying from them in the future.
Customer service was really lacking during my experience. We were only greeted by an associate when we entered the store and indicated she was available for questions. After that, she nor other associates came over to ask us my wife and I if we had any questions or concerns or even what was the reason for our visit. We are looking to purchase a sofa for our apartment. Compared to other stores, there is better selection elsewhere as well with customer service.
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