Ashley HomeStore

Debby and Donna helped me purchase a couch at this Ashley location. They were very friendly, prompt, and listened to what I was looking for so they could guide me in the right direction. This helped me make my purchase easy and stress-free! Good selection of furniture items available. I will definitely be returning to this Ashley store for any home furnishing I need.

I’ve had a broken couch for over 6 months now and I have the paid warranty so it should be fixed. Excuse after excuse as to why it’s not repaired yet and title to no communication from the warranty company or Ashley’s. The staff in the store has been rude and inconsiderate about our situation, the couch isn’t even a year old and not usable. Absolutely disgusted with the service

We had a great experience here with the sales staff picking out a new couch. They were friendly, attentive and not at all pushy. Our couch was delivered even earlier than expected, we got a sizeable discount from floor price, and even the delivery guys were good-humored and efficient.

I bought a sofa from Ashley's about 6 months ago. The 2 particle board supports holding the seat to the frame have both broken off. If you are looking for low cost furniture that lasts 6 months or so this place is for you.

Nice furniture at a good price. Delivery was fast, within a month I had my new table, sofa and love seat. The salesperson, Donna Booska was extremely knowledgeable and helpful.

Michelle went above and beyond to help us out! She was very helpful and we appreciate her patience with us!

We had the pleasure of working with Adam when we were purchasing our couch and coffee table. He was knowledgeable, non-hovering, and kept us up to date with our order. He even squeezed in our delivery the day before when they were booked out.

Found a wonderful 3 piece with the help of Doug! Huge and comfy loved shopping here. Doug greeted us shortly after we walked in the store and stuck with us and our indecisiveness. He knew exactly the direction to point us. Thanks Doug!

The front manager she is soooo rude I just visited there on 25 june 2022 just to know about my bed frame because it’s already 6 month I already paid in advance on 8th January 2022 in this period they only send me 2 emails because i send them email about any updates ,6 month waiting is too much.Ashley furniture I’m not rich I’m working on daily basis to buy food to me and my family ,i just asking her how long it’s gonna take ,she arrogantly replied me lot of people are waiting since more than 1 year,than I requested her my money back because the way she was talking it’s so hurtful because she talking like I’m asking something for free. It is so disrespectful so please learn some manners.By wearing clean clothes and having white skin doesn’t make you a good human being if you have black heart ,black heart lady if you can’t handle the customer care job properly please stay at home give someone else chance.Good luck Ashley .

I purchased a couch from this company and paid a $150 delivery fee. Upon it being delivered I decided it was far too large for my space. I was incorrectly informed by the delivery guys that there was not a return policy otherwise I would have had it removed that day. After a few days of just hating said couch I called the store and was told there was a 48 hour return time of which I barely made. I went to the store to pick out a different couch and made a pretty impulsive choice due to the time frame and was told I can return the couch and they will just swap it out when the new one comes in for just another $150 delivery charge. After mulling it over I decided I didn’t want to make another impulse choice and asked if they could just pick up the old couch for the $150 delivery fee. I was told yes on the phone then was sent an email shortly after about a 10%-50% restocking fee. 10% was the minimum. This charge was going to be waived when I was going to buy a new one but because I wanted to take my time this fee would not be waived. This is bad business. Do yourself a favor and do not buy from this company.