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Reviews, get directions and information for Atlantic Insurance Agency

Atlantic Insurance Agency
"For over 15 years, family owned and operated Atlantic Insurance Agency has been a trusted name in the Chicagoland area for all your insurance needs. We offer very personable service and competitively priced insurance policies. Our polite agents are standing by, our live reps always answer the phones, never automated system. If you have few tickets, we can help. Accidents, DUI & DWI? No problem! We can get quality insurance coverage for you regardless your background, whether clean or not. We also offer insurance for your rental apartment, business or home and best priced SR-22 around! Proof of insurance to your smartphone in minutes. Call us today and experience service it should be. Save money on your auto and home insurance today!"
Address: 5356 W Belmont Ave, Chicago 60641
Phone: (773) 481-1110
State: IL
City: Chicago
Street Number: 5356 W Belmont Ave
Zip Code: 60641-4103
categories: insurance broker



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Reviews
I was with Atlantic Insurance for over 5 years until about 2 Months ago when I was told that I will be receiving a call back from them to discuss a new Insurance Policy because my 1 year Policy will expire etc... I never received the call and when I called I didn't receive a response. I felt like I was being ignored. Then I received a Letter from the Secretary of State stating that my License is revoked/suspended smh! I was finally able to reach an Agent and was told since my Insurance lapsed I would be paying $80 more than the previous year. How is it $80 more when your Company is the one that wouldn't respond to me nor reach out when they said they would. 5 yrs down the drain. It all started ever since that new girl started working there with her ignorant, childish character. I at least gave 2 stars because once upon a time I stuck around for 5 whole years. Just terrible now.
Liliana was so gracious kind and patient, very knowledgeable and gave us the BEST rate after extensive comparisons. I highly recommend her as our agent!
I've been a customer with Atlantic Insurance for over 5 years, and have always had a great experience. They always strive to provide great service and find the best rates. My Rep Liliana is very polite and professional, she's always on top of her work, consistently keeping me insured year after year. I highly recommend them.
Liliana was amazing!! She helped me with all my troubles and she found me the best price for my car insurance! price and her respond was Better than in all other companies! I am so grateful for that and I recommend this company for everyone, and always ask for Lily! She is the sweetest person i ever met! best regards!
Atlantic Insurance agency has been my go to car insurance provider for over 6 years now. They have great rates, easy paying options and best of all the greatest staff ever. Both Liliana and Leticia do a great job. Liliana Roldan is my agent and always keeps me on top of my policy dues. Always great friendly services. Anytime I need to do any changes, or have questions regarding my policy, Liliana is there to help. I highly recommend said agency.
If your considering using Atlantic for your insurance needs.. don't think too hard.. It's a no brainier! I've been doing business with these guys for a couple of years and I can’t imagine trusting anyone else. Insurance has been a nightmare for me in the past but since switching to Atlantic I’ve had peace of mind.. they do what they need to in order to be a convenient and valuable resource. The whole staff is great but a special thank you to Liliana for going above and beyond, and never failing to be approachable, efficient and informative! Great example of customer service at its finest. Simply put - they care
I have been with Atlantic Insurance for 6+ years and I can honestly say I am so satisfied with this agency. I have never had a problem and Liliana is always willing to help me with any questions that I have. The staff is always so friendly and patient. I highly recommend them.
Thanks Murris for contacting us today. About the bad experience we had, and checking up on us. We been a loyal customer to Atlantic Insurance. Just hope the customer service gets better and I know it will. I will recommend people to your insurance agency. Thanks again.
Called in to get coverage for my daughter’s first car while at the dealership, Liliana is GREAT! Did everything via email, she gave us a couple of options and helped decide the best coverage for my daughter. Highly recommend Liliana at Atlantic, great customer service and speedy service!
Leticia is who i always deal with ever since the agency was in the wheeling location! over all the whole customer service team is great, but Leticia is truly the absolute best. I honestly do not change insurance companies/agencies because of her! she is extremely polite very accurate and always gets back to me when she says that she will.. I have nothing but nice things to say about her & I greatly appreciate her services! thank you Leticia and keep up the Amazing work! THANK YOU
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