Atlas Travel - Clifton

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Address: 58 Fairmount Ave, Clifton (New Jersey) 07011

Phone: (973) 340-7701

State: NJ

City: Clifton

Street Number: 58 Fairmount Ave

Zip Code: 07011-3007

categories: travel agency

Reviews

I had a very disappointing experience with them. Unfortunately they have the worst customer service and will promise services which they never actually offer. After many times of back and forth the only answer I got from them was sorry we cannot hold our end of the deal! Will never work with them nor will I recommend them to anyone. If giving 0 stars was an option that is what they deserve.

Unfortunately they don’t even deserve one star. ! Farangis the Agent doesn’t even have sense of humor, doesn’t know what’s customer service is , unprofessional and rude ! She likes to use easy ways and shirt cuts ! I’m writing this for others to read this complains before they let Atlas Travel put them in trouble , As agent she doesn’t do anything and just have other assistance dealing with her clients , she feels she is 100% right all the time ! After my recent experience with them I’ve been talking to other people and I find out I’m not only one who had hard time with her, but I’m not like them to just let it go, OC is small and everyone should know about her attitude and horrible service! And it’s better to use social media to share your experience with others instead of her using her own staff , brother and other friends write good reviews!  Because of them I’m ending up paying $$$ , extra ticket and postponing my flight and looking for another ticket ! IF you complain to her she will tell you “we are not suppose to collect your documents, it’s same thing if you book your flight online !! we just reserving your spot “  after all back and forth She called me Lair and start yelling at me ! Instead of being on my side as customer she was on Turkish airline side !  of curse I will go to someone else at least other agent they know why your calling them agent !

I am just speechless and amazed by kindness and care these group of people gave me and my family. Arranged for all my family members to gather in my wedding in turkey. This agency patiently booked everyone's ticket and everyone got there on time  without any hiccups. So grateful for their exceptional customer service

Farangis was  excellent  she was professional prompt. Her sense of agility and  simplification was noticeable. I can tell that she’s customer obsessed and I am very pleased with her level of service.

Very Great service. So helpful glad to speak with real proffesinal Always available to speak and if not they ring you back in timely manner.They are looking into what is best and work out better.We are always using this agency even for our domestic flights. I will daffinitly remannd this travel agency to my friend.

My whole family and relatives have been purchasing plane tickets from Mrs. Farangis since more than 30 years ago. Mrs. Farangis is the best travel agent in the california

Atlas traveles has The best customer service . when i called-in to book my ticket , i was informed well about the pricess and airlines. Every questioned i asked sepideh was helping me with patiance and energatic voice. She helped step by step to get my perfect ticket price and  hotels deals. I will definantly do business with Atlas travel  from now on, and also  recomment  it to anyone who needs to  travel wether is for business or vacation.

Great service.Always available to speak and if not they ring you back in timely manner.They are looking into what is best and work out better.We are always using this agency even for our domestic flights.

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Clifton travel agency

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