AutoZone

Max helped me out today with a new battery install. So kind and made sure everything was done properly . Thanks for everything again Max, we need more kind patient humans like you !

My friend came here because her battery had died, in their parking lot mind you, and they did absolutely nothing to help her. They were rude and offered no solutions. I don’t understand why a business would not even try to at least sell her something or offer what might be wrong with the car. Especially when a teenage girl is in need of help late at night. I don’t care if you’re close to closed. If you’re store is not closed, you’re still open and should be working and be open to helping someone especially with a problem your store exists to help with.

Went in needing three things. They had one of the three items in stock. Staff was helpful, but still had to make more stops in town to get parts needed.

Donny at the saraland location went above and beyond to make sure I got home safe by changing my battery. He has great customer service and made sure my anxiety was calmed down before letting me get behind the wheel. We need more people in the world like Donny

Explain to me how you can't exchange something with the receipt in hand when the website says you can. Every time we come here they act like they're too lazy and annoyed to do their job.

Very easy website to search particular car parts and compare prices, brands, warranties and information about each product. Simple, short instructions. Just happens my old alternator still had its original, readable bar code sticker on it, which also had the part number which matched the new alternators part number. A little reassurance that it was the correct part and would fit! They were physically identical when compared side by side so I knew there shouldn't be any issues. Decided to spend a little more by buying new with a lifetime warranty as opposed to a used, salvaged, $40-$50 one! Better choice in the long run, I believe!! And by ordering an alternator online by a certain time it's free, next day FedEx delivery service! It arrived in the early morning which gave me pretty much the whole day to install. Works great! Car is now up and running again! Now I need to get back on the website and order other parts! Very convenient, especially with a store within walking distance, 3 blocks, just in case.

Donald did not know anything about what I was asking for my car. I asked him about a key fob for my car and he said he did not know if it would work. He is also a sales manager. If you are going to hire someone to work in an auto parts store, atleast know about what you sell and how to help a customer.

Jack the manager is AWESOME, he helped with some parts for my SUV that nobody eles could fine or they didn't even try to find. My family owns a parts store here in Mobile County and we treat people the way we want to be treated when you walk in a store and Jack treats you like he has known you all your life. I would not have been able to get the parts to fix my SUV if it wasn't for Jack searching and match everything up for me. I say JACK FOR PRESIDENT!!!!! He has my vote!!!! Thanks a million!!!!!

Fantastic Autozone store. Everything from testing and charging my battery to loaning me the 10mm wrench needed that I didn't have with me in the car. Great diverse staff at this location. Everyone seemed to enjoy being there. Kudos to this store.

What can I say? Auto Zona always has your back, and takes parts back if its the wrong part. EMPLOYEES ARE ALWAYS nice and respectful! Store is ALWAYS nice and clean. The associates are more than happy to leave their post, and go all over that store to help you look for an item......That's AUTO ZONE!!!!!