AutoZone - Marlow Heights

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Description

AutoZone is the nation's leading retailer and a leading distributor of automotive replacement parts and accessories.

"AutoZone St Barnabas Road in Marlow Heights, MD is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Marlow Heights, MD or call us at 301 316-1993."

Address: 4505 St Barnabas Rd, Marlow Heights, Maryland 20748

Phone: +13013161993

Website

State: MD

City: Marlow Heights

Street Number: 4505 St Barnabas Rd

Zip Code: 20748

categories: automotive parts store

Opening Hours

Monday: 07:30 - 22:00
Tuesday: 07:30 - 22:00
Wednesday: 07:30 - 22:00
Thursday: 07:30 - 22:00
Friday: 07:30 - 22:00
Saturday: 07:30 - 22:00
Sunday: 08:00 - 21:00

related searches: Autozone marlow heights address, Autozone marlow heights phone number, Autozone marlow heights hours, Autozone 1856, 4001 Branch avenue, Advance Auto

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Reviews

I went to this store early, 7:29 am Saturday to be exact , I was  waiting outside for 7 minutes, two ladies knew I was there, but they didn't open even though the signs says 7:30am, so I pushed and pulled the door a little harder twice, then got back to my vehicle, then one of the ladies opened the door. Once I entered the store, a "blonde Latina with glasses" lady argued about the door, I asked her why they didn't open on time! The answer she gave was that the systems didn't start yet. Plus, she said, "You aren't my boss," after telling her that if they can not get the systems ready, open at 8:00am. This lady thought I was giving her orders. I was only concerned about the time.  She was more worried about the door than the customer. I was almost kicked out of the store by this blonde Latina lady! IF THEY DID OPEN THE DOOR ON TIME, I WOULDN'T ENDED PUSHING AND PULLING THE DOOR!!!

I came to this store and it wasn’t too busy at this time. It was at least three employees at the counter. I asked to have my battery life and Alternator checked and a Staff member was willing to help. It turned out that I needed a New Battery, this was understood. I was ready to buy a battery from this store until they told me that they only have one person who can install the battery and they will not be here until a later time today. My understanding, any employee at this store can install a easy to reach battery, but no one was willing to install the battery. After waiting at this store, I called another AutoZone Store located at 7057 Allentown Rd, Temple Hills, MD 20748. They also had the battery available and was willing to installed the battery with No... Problem...!!! and they had around the same amount of employees available. Thanks to the Allentown AutoZone Store. You value your customers...!!! I recommend anyone in this area that needs auto parts to shop at the Allentown AutoZone Store you will appreciate it...!!!

This young black girl helped me on 5/7/23in the late afternoon she was very helpful, kind, respectful, the other gentleman didn't have a clue & didn't care about helping because all I wanted was a battery check.I needed to get back NC.

The salesperson was knowledgeable and very friendly and gave me good advice to help me resolve my issue.

At one point, I hated shopping at this Autozone. I would drive to any other store or order at home. But I need a tool on Tuesday and I was running out of daylight so I decided to go to the store near my house. When I arrived, Dariona greeted me with a smile. I walk around and look for the tool. Didn't expect anyone to assist me, I looked up and there. Dariona was asking if she could assist me. She located my tool rang me up and even offered to sign me up for Autozone rewards. She made me feel like my time and money were a priority. Her customer service is outstanding.  I hope they keep her at this store she has definitely improved the overall environment and experience of this store.

Thank you so much to Raquel for helping me finding all of the parts I need she was in such a good spirit early in the morning I will definitely be back

I guess they’re just hiring anyone at this point. The Hispanic girl couldn’t help me with anything I needed. Her response was “we don’t do that.. we don’t have that”. She’s just standing at the counter to look cute with her slippers on and eating. I had to come up to her and greet her because she was just standing there with her back turned eating. Just absolutely useless.

Bad customer service. Employee with dreadlocks was rude and not wearing a mask. Will never come back. 4/2...tried my luck again and was disappointed to say the least. Customer service still bad. Ordered 5w30 online 1qt and one 5qt. Proceeded to tell me I didn't order correct.  Had my receipt which was correct. They gave me 10w 30. Had to be corrected as employee insisted I was wrong. More training on customers service.  Definitely won't be back, my fault for thinking things have gotten better. Apparently not.

Ms Raquel is very pleasant helpful and kind you are the best she helped get my battery in and out….

Good customer service from kamila and Raquel returned my wallet with all my belongs in it

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