My Brother was just placed in this facility. I called to check on him and talk to him. My brother is can walk and talk for himself. Staff new nothing about my brother capability. I asked what kind of care facility it was? Rehab,Memory Care The person on the other end hung up on me. I am out of state need to know what kind of place it was. I called back the Person that answered was rude an asked for the Charge Nurses .I asked person on the phone sIf could at least get a name The person started screaming at me My Husband and niece were both standing there. I called the Police to do a welfare check . I have been in the Medical field for over 30 years I have never heard or seen this kind of behavior from a licensed medical professional. This is the horror storys you hear on the news.
My sister had a stroke, and ended up in this facility the nursing staff seem nice and friendly. Avalon Villa is basically clea, and does not smell of urine, like many of these facilities do. I despise the concept of 3 bed dorm rooms. Did the resident have no privacy, and very little space to store property. It is so difficult to leave your three bedroom home, and end up with a 2 foot wide closet for your property, and share a bathroom with 6 people. The patients/residents do not have any social activities, therapies, etc., to keep their minds, body, and spirit strong. The food there must be awful, because my my poor sister has been losing 10 lbs plus per month. I jokingly said, I need to say here for a month, so I can lose 10 lbs. However, when I bring in food from the outside, she eats as if he’s starving to death. The doctor and staff are not very proactive in encouraging her to eat or drink. This is not the worst place, but. It is far from the best. I’m giving them 3 stars collectively, the jury is still out. PS the staff never answers the phone when you call to check on family members.
I currently have a sister there as a resident and have visited several times. The facility is clean, secure and allows residents to move about freely. There are many socializing programs which I think is a great way to avoid being depressed. The neighborhood is horrible and a real problem to get to using public transport. My sister could have done much worse. Staff is attentive, engaging and professional. Thank you for taking care of my sister. The only reason this not a 5 star review is the location. I feel unsafe outside after dark.
I was a patient there until I was transferred to a different facility because they were not providing me with the medical care I required. They would leave me in a feces filled diaper for up to 6 hours and yell at me when I requested to be cleaned. They would bring my pain medication late on a regular basis. When I called an ambulance to have me taken to a different facility they lied and provided the hospital I went to with false information. They said they had me.removed for violent behavior and that I needed to be on a psychiatric hold due to a diagnosis of schizophrenia this false information could have lead to permanent life altering side effects from medications I did not require. I am in the process of seeking an attorney to find out what legal actions I should take. This place should be shut down.
The staff appear to be very caring and friendly. The nurses and CNA's are very patient, kind and understanding. Some of the rooms are in need of an upgrade in my opinion, ie., paint, or maybe nice pictures on the walls if permitted. Other than that my family and I have been very appreciative of the hard work and patience from the staff that is required for such a difficult job!
I want to tell the staff at Avalon Villa thank you for all you do for our family members. I want to give a special thank you to nurse Ms. D, for the kindness and care she has given my father in this short few days my father has been there. My father has made sure to point that out to me when I go visit. Everyone there I have encountered with has been amazing! and from the bottom of my heart thank you! my father is a tough cookie but the patience you all have provided i appreciate. God bless you all
Aside from the physical therapists, this place is completely awful. I highly doubt any of these nurses have been to school. The nurses don't check your chart at all. I have to remind them to bring every medication I receive. Out of the last 25 nurses I have had, there have been 2 decent ones. It takes a lot for me to leave any kind of a bad review, but this place is truly awful. I requested a pillow 3 times over the space of 4 and a half hours which never came, I eventually fell asleep without one. This is honestly how I imagine an under budget third world hospital is run. Surprisingly enough though, the food is above average for a hospital
HORRIBLE PLACE! I pray that the people who read this don't send their loved ones here. The girls dance in people's beds and post it on Snapchat! They never bathe the patients, they complain when they have to change the patients diapers, the 3-11pm shift girls are in the break room sleep, the girls have tattoos all over their faces, long red weaves, they wear jeans instead of scrubs, uggs instead of the proper shoes, it always stinks, rooms are dirty, etc. I hated it and I can't believe this place exists. Some girls there do NOT have their licenses yet they are still on the schedule. I can go on and on. It is horrible. Please do not send your loved ones here.
My Name Is Robert today I visited my Mother in-law at your facility. I was very pleased on the cleanlyness of .Of Avalon Villa C C. Every nurse i came in contact were up going cheerfull and very friendly. Having to rate your place based on my visits to other homes 100 your place us far beyond 10. Please contuine the great care your proviting God bless you all there doing Gods work ....
I don't know HOW this place from Hell gets 5 star ratings. They were found to dump patients on the street in the middle of the night. As a result, they were fined $450,000 dollars .!!!
