Avis Car Rental

Car 2021 Toyota Camry was low milage, well maintained, and had all the features someone on a road trip would need Bluetooth, large navigation screen, adaptive cruise control and lane assist. Car was comfortable and we had no maintenance issues while driving cross country and back. Pick-up and drop off were a breeze. Probably my best rental car experience ever. Would definitely use Avis again.

I rented a new Mazda CX 5 for 6 months from this facility. Customer service at check out monthly renewals and at return was excellent. During the rental period, the manager guided me if I was getting a better deal booking through Costco or Avis. He also gave me free upgrade when he did not have my desired car on the lot, thus saving me a lot if money. AVIS central automated reservation service is state of the art. "start"veimpwith no wait time

This location is not up to typical Avis standards, as others have noted: 1 It's small, so you may not get the car you reserved. 2 There's only one worker. If he's out, you could wait an hour. 3 They sometimes don't have time to fill the tank, and you're expected to return it as it was rented - impractical if it's nearly empty. 4 You must sign a form agreeing that there's no damage, but the garage is very dark, so damage isn't apparent. Update: Be sure to keep that pink damage copy for a long time. They didn't enter damage into the computer. I got a bill for over $1000 more than a year after the rental. If I hadn't kept the form as proof, I would have been responsible. It's probably good to take some pictures on return so they don't hit you with a bill for the next person's rental.

This place is very unprofessional and does not take cleanliness seriously during the midst of the COVID-19 pandemic. All standard size vehicles on the lot were extremely dirty; smelled of cigarettes, hair and other crumbs/dust all over, stained seats, and sticky gear shift/ steering wheel. The representative did not take my claims maturely and initiated argument with me on how I am the only one complaining about these issues. The representative, not wearing his face mask properly, should know that during these unprecedented times “fine” or tolerable is not enough. A car rental should look new or close to it. He cancelled my rental with pleasure. Please be aware and make sure whoever is conducting your transaction is taking YOUR HEALTH seriously.

Good service. I was let down by the enterprise over the thanksgiving weekend. I never tried Avis before, but I had no choice and went with them. The staff was really helpful. They gave me a free upgrade to intermediate SUV with a good price overall. I'm sure Avis will be my preferred rental company in future.

I rented a 7 seat SUV for 4 days. The price was excellent and threw process was fairly quick. The staff was friendly and informative. My rental was waiting for me and the car was one of the newest models with all the newest tech.

Needed a car quickly, found here for $400 for 48 hours which is fine. Then the car I got was dirty, I needed to do the inspection in a dark garage where I barely could see anything. When drove outside I saw black smears on the roof carpet. Went back to complain that I don’t want to pay a fortune at the end for excessive mess - of course I was promised that I won’t. Writing this review just to register the time that the car was already a mess right after I got it. Other than that, I would expect cleaned cars from a rental company, especially for this price. I’ve rented a tons of cars in my life, never needed to sit on others’ crumbs so far..

I chose this location as it was close to where I spent the night. Despite having a corporate reservation, pre-submitted credit card,etc, it took almost 40 minutes from the time I arrived to driving off in the car. The printer was jammed, all equipment had to be recycled 2-3 times, the lone attendant had to FaceTime a technician, there were 4 unhappy people in line by the time I was finally escorted to my vehicle. The vehicle ran fine but was not very nice looking despite relatively low miles. I wouldn't book here again, and can't recommend this Avis location

I made a reservation and came in because my car was in the shop. They made a big fuss saying they weren't sure if there was a car for me as they were really busy what is the purpose of a reservation? I would've booked elsewhere if I knew they might not have anything!. Then Kumar told me they wouldn't be able to rent to me if I had bad credit out of nowhere, never asking for a credit card. Felt like I was being judged for showing up in a t-shirt. Then when he printed the bill there was a 7.99 charge. I asked him what that was and he told me it was for free roadside assistance, he applied a coupon, and you could see that my daily rate was the same. I ended up having to call in when he wasn't there and arguing with someone else to get it removed as it turns out it wasn't free and there was no coupon applied. Thankfully, she honored her word and removed it. The entire situation was unnecessarily stressful and upsetting. I don't think I'll return.

This is the worst place to rent a car. The car was disgusting when we picked it up. There was food wrappers, crumbs, used tissues, sticky substances all over the car. Avis Customer Service was useless. I will never use Avis again.