Avis Car Rental

They drag their feet. The guy took over an hour to serve 3 customers, one of which was only returning his keys could’ve checked with the people in line to say “if you’re dropping off keys there’s a drop box” instead of letting them stand for 30 minutes. Then they have a “back at 10:45” sign that’s crooked and not showing the 10 correctly and also indicates that they won’t be back until 11:05. If there’s anywhere else you could rent a car conveniently, i’d recommend doing that.

It was a bit of a process to get the car bank kept thinking it was farud but had a wonderful experience with everyone who's worked here. When I had to extend my rental they got it done even quicker than the website would have taken. Between the friendly and helpful staff and the amazingly clean car I will definitely be coming back if I'm in need of a rental. Update: if you get locked out of the vehicle no one will actually help and roadside assistance is a complete joke. No one will actually help, you'll be hung up on, and it'll take more than 2 hrs to get an idea on when someone will be there

It was a very quick and seamless transaction. The car was great. It took about 5 minutes to check out and get the car. Drop off of car after hours turned out very clean as well. Dropped keys in the box and got the final bill the next day only because I added the insurance at checkout. All around excellent experience.

Kevin Gatewood at the Sheridan Denver Tech CTR went above and beyond to make our rental experience a good one. He turned a terrible rental from the airport into a nice one. Thank you to Kevin for the wonderful customer service!

Kevin was a great help and very kind while renting from Avis after my car accident. Really loved the quality of the cars they had available to rent. Other rental car companies seem to get the cheapest brands and lowest quality, but this avis had top brand cars, cars you don't want to say good-bye to.

Kevin was fantastic! Very polite and was on the money in terms of service. I went to Enterprise before Avis and they were not even close to Kevin's level. I rented a Camry, which was fantastic and I had no problems with the vehicle. Like other people have said the Sheridan is closed so call when you arrive, so you can be let into the Avis area. Cheers, Marc G!

Kevin was amazing! Really took care of my family and me when the airport tossed us in a 2 hour holding pattern! He was there when we needed him! Worth the Uber drive from the airport for an amazing rate and fantastic service! We will be back!

Got a rental in this location and they did not have clean units so I agreed to take a dirty one. Just got a letter from Avis for a $450 fee for cleaning service because excessive interior dirt! Called Avis customer support and they will refund the fee… make sure they inspect your car when returned!

Extremely friendly and helpful staff at this Avis location! It is an excellent location as It is hard to find a place to rent a car in the heart of the Tech Center. I made a mistake on my rental pick up time so the staff went out of their way to find me a car as early as possible. I will use Avis again any time I need a rental while my car is in the shop.

I had reserved and paid for a Jeep Wrangler and Semi planned our trip around having that type of vehicle. Despite having made the reservation almost a month in advance when i arrived to pick it up i was told that none were available. After calling Customer service and wasting over 3 hours with customer service and being hung up on three times I was offered a Dodge Durango. Not exactly what I paid for or wanted. When I picked up the car it was Dirty and was not cleaned up after the last renter. leaving on our trip[ the next morning I gave up and spent 2 hours cleaning and sanitizing the inside of the SUV. Then went and paid 15.00 for a car wash. to make matters worse the next morning I wake up to a flat tire that I had to have repaired at my expense. What is very disappointing about this whole experience. I was a Avis Preferred member during my time at HP Avis was my Rental company of choice this was a very bad experience over all ]