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Avis Car Rental

  1. New Smyrna Beach
  2. Smyrna Car Rental
  3. New Smyrna Beach Car Rental

Reviews, get directions and information for Avis Car Rental

Avis Car Rental

Description

Avis Car Rental New Smyrna Beach operates one of the world's best-known car rental brands. Avis is one of the world's top brands for customer loyalty.



"Start your trip with Avis Car Rental in New Smyrna Beach. With 5,000+ locations in 165 countries, we are one of the world's best-known car rental companies. Book now to reserve your luxury car, electric vehicle, van, or SUV and start traveling stress-free."
Address: 715 North Dixie Freeway, New Smyrna Beach 32168
Phone: (386) 424-9938
State: FL
City: New Smyrna Beach
Street Number: 715 North Dixie Freeway
Zip Code: 32168
categories: car rental


Opening Hours

Monday: 08:00 - 18:00
Tuesday: 08:00 - 18:00
Wednesday: 08:00 - 18:00
Thursday: 08:00 - 18:00
Friday: 08:00 - 18:00
Saturday: 08:00 - 16:00
Sunday: 09:00 - 14:00


related searches: Budget car rental new smyrna beach, Budget car rental, Hertz New Smyrna Beach, Enterprise New Smyrna Beach, Enterprise near me, Truck Rental new Smyrna Beach, Car rental Edgewater, fl, Hertz Near Me
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Reviews
***AVOID AVOID AVOID*** Updating after speaking to corporate, the charges were not their fault, but the way the handled it and treated us is absolutely their fault. We ordered a rental in the app and set up pickup for 15 minutes later. We decided because we were driving past it and made a spur of the moment decision to spend money at that business. As a business you would think that would be a huge victory. Instead we were treated like we were bothering them. Once arriving the guy expressed his displeasure that we gave them our business and even turned around In front of us and told the other worker to never take a rental that came through quick again. We were told they didn’t have a car then they did have a car. I was charged $500 more than expected not their fault I called them for help and was told with a nasty attitude if I cancel the agreement I’ll never be allowed to rent from them again. We simply just wanted help. I was told I was not allowed to turn my car in early. I called back and was given a completely different response from someone else. We come to new Smyrna every year and have never ever experienced someone treating us this way. ***if you are the owner of this business you need to really inspect and coach the people that are working there. You need to inspect what you expect for the way your customers are treated. This is not the way. Completely rude and unwelcoming. Go elsewhere where your giving someone your business is appreciated. ***AVOID AVOID AVOID***
Rented 07/03/23 Warning!!!, take pics before and after, especially the gas gauge. They tried to charge me $17.00 more after I returned the car. I got the vehicle with7/8 14.3 gallons, returned above full and took a pic with 15.3 gallons and they tried to charge me for gas. Make sure you write down ALL the damage, even the smallest mark on the vehicle and look for a cracked windshield. If you do not do this Avis may try to charge you later, even 6 months down the road so keep your pics. I called customer service and made a claim so this is documented. Customer service did refund me my money for the gas because I had pictures. UPDATE 07/25/23. Just as I thought, they charged me $324.00 for the cracked windshield. Had to call customer service to dispute this charge. Unbelievable, if I did not document the damage prior to leaving the lot and taking photos, I'd be screwed. I take back my my 2 stars and give them 0. Manager at this location is an a#$. Very poor poor customer sympathy and did not apologize, just gave excuses or I don't know answers.
Terrible experience, both the guy and girl there new Smyrna beach Dixie hwywere extremely rude and unprofessional. I would beware if you are a citi corp leisure travel customer as it doubles your price over and above the estimated price and then if you call customer service you get different answers depending on who you speak with
Rented a car here & was charged extra but didn't receive a receipt or explanation why sketchy! so I called and was told it was for gas, when I returned the tank completely FULL. This is my first & last rental from Avis. I'll stick to enterprise and Hertz.
First, only and probably the last time we use Avis. Upon arrival to pickup our rental car, the price changed on my husband 3 times. Upon entry into the building it was just a bad experience and very poor customer service. We got into the truck and it was also dirty with what appeared to be ketchup all over the door. We will be contacting Avis while not on vacation to see what can be done. Should have taken our money elsewhere.
I wish I could give negative stars. After making a reservation months in advance, we stood in line at the airport Avis counter for LONGER than our entire flight time. They did not have a vehicle in the category we reserved. My bill was twice was my quote was, with no extra fees mentioned or explained. When I had to later modify my reservation due to a cancelled return flight, Avis was "unable to provide a cost estimate" for the modification until I officially changed the reservation. After modifying my reservation out of necessity, they told me a final price that I would pay at drop off. The bill was STILL nearly $300 more than that "final price" when we arrived at our destination. I will never use Avis again.
I pre paid for a rental car and flew to new Smyrna beach from out of town and expected to have a rental car ready that I already reserved and paid for. I had confirmation for my reservation and when I arrived I was told I was denied due to bad credit and needed to call a number to get my money back. Enterprise has rented me several cars so I was unaware my credit score would be an issue. Why wouldn’t you check my credit before you took my money? Before I arrived, I called Avis number 15 minute hold to try to get this locations number and the woman who answered gave me the same exact number I called her on. I would’ve planned for another rental car. I will be contacting BBB. Do not take peoples money and send confirmation if it is not truly confirmed. Worst customer service ever. I’d give 0 stars if possible. I am now stranded. Thanks Avis. Update: I emailed Avis as requested and all they did was send me a copy of their debit card policy… Terrible customer service repeated yet again!
Car readily available. The vehicle we received reeked of stale smoke. Febreze couldn’t cut it. Even multiple applications. The sickening funk made everything that came in contact with it reek of it. Even our 3 year-old grandchild, child seat, clothes, hair, everything! It was like we were unwilling participants of the Seinfeld BO episode.
The staff always go above and beyons to be accomadating ans that says a lot due to my last minute need to get a rental sometimes. I enjoy the one way options as i travel for work a lot and can fly back. Staff at avis/budget are always friendly!
Reservation was for a Kia Soul or similar...got a Toyota prius. Not even close. Very misleading. Won't rent here again. Office is filthy.
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