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Avis Car Rental

  1. Merriam
  2. Merriam Car Rental

Reviews, get directions and information for Avis Car Rental

Avis Car Rental

Description

Avis Car Rental Merriam operates one of the world's best-known car rental brands. Avis is one of the world's top brands for customer loyalty.



"Start your trip with Avis Car Rental in Merriam. With 5,000+ locations in 165 countries, we are one of the world's best-known car rental companies. Book now to reserve your luxury car, electric vehicle, van, or SUV and start traveling stress-free."
Address: 7300 West Frontage Road, Merriam, Kansas 66203
Phone: (913) 722-1730
State: KS
City: Merriam
Street Number: 7300 West Frontage Road
Zip Code: 66203
categories: car rental


Opening Hours

Monday: 07:00 - 18:00
Tuesday: 07:00 - 18:00
Wednesday: 07:00 - 18:00
Thursday: 07:00 - 18:00
Friday: 07:00 - 18:00
Saturday: 08:00 - 15:00
Sunday: 10:00 - 14:00


related searches: Enterprise, Budget car rental, Rental cars, Hertz car rental, Enterprise rental car, Enterprise Metcalf, Avis Olathe, Car rental Overland Park
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Reviews
Worst experience of any rental car company I have used. I would not recommend this company. Reserved RAV 4 $38 ended up with Camry for $100 per day w/o my authorization. My bill was a lower charge than what came out of my account. Customer service was zero help. All tree of the different people I spoke to said I would have to take the car back to the location I got it to resolve the situation with them. Not possible! Got the car in Kansas but was in Georgia when I saw my bank account! My trip was to go to my son’s AIT Graduation for the Army and due to the outrageously unexpected charges, my funds were severely limited and only had enough money to get back home. I know I’m not the only one to have a terrible experience, just read the reviews! I’m giving one star because it’s making me to post.
I have rented a vehicle at this location numerous times. The staff at the counter have always been friendly and helpful. I have gotten a upgrade twice I reserved a mid-size or full size car and ended up with an SUV. I highly recommend the Merriam KS location.
We picked up a 2022 Jeep Grand Cherokee to take on vacation. The car only had 1/2 a tank of gas, was dirty and not cleaned between renters including a pack of cigarettes we don't smoke, and the check engine light was on for our trip. We asked immediately about the gas level since Avis states boldly that they will charge $10 per gallon if they have to fill it. We were told to bring in the receipt when we dropped the car off. A couple of days into our trip, we checked the oil to find it a quart low, so we added a quart and retained the receipt in hopes that Avis would do the right thing when we turned in. Fast forward to turn in and prepare for the disappointment, Avis did not step up. They said to hang on to our receipts and mention it on our next rental and they may consider an upgrade for us like Sirius radio. I have never considered a deluxe radio set up worth $65 for two weeks. Car did well...Avis not so much.
Made a reservation, when I arrived they were very busy with just one person working. Had to wait a very long time to pick up the vehicle. I had reserved a intermediate suv, they didn't have that, so they gave me a full size suv for the same price, but I did get it because I was going out of town and fuel ended up costing more than anticipated. When I returned the person working the counter came out and looked the vehicle over and took the keys. NO mention of any problems or concerns. So imagine my surprise when I saw the charge on my credit card. They overcharged me by $110. Said fuel was low, but I filled up about a mile away from the drop point. They charged me for a Road hazard that I never needed/used, and I was charged for XM/Sirius radio, that I didn't even know the vehicle had, little less used. Only giving 2 stars because in the end, customer service was helpful in resolving the issues, but keep a close eye on your charges.
Car was filthy when picked up, I wouldn’t have excepted it but we were told only car available for our one way trip! Once in car we could tell it had been smoked in and even found 2 cigarette butts! Once on the road when trying to adjust the drivers seat it was broken and wouldn’t allow to adjust! After a long drive we came into a storm and it starting raining and then windshield wipers did not work! We had to stop multiple times for long periods of time to wait until rain stopped, which made us miss our drop off time so I was charged another day, I clearly showed the checkin guy the issues and he didn’t one bit said call the 800 # or go to counter, I went to counter lady was rude and said it wasn’t her problem call the 800 # so I did and nothing of help there! You asked for this review which I never do or have ever given a review in my life online or otherwise, but this was the absolute worst rental experience ever in any industry. And I travel for work and rent all the time! If I could give it a -100 I would.
Rental from Merriam KS. Car had dents dings. Filled paperwork to acknowledge dents dings. Left place, car smelled like dirty socks. We took our truck for repairs hence the reason for needing a rental. We went to pickup a repaired vacuum and opened the trunk and dirt was in the trunk. The store in Olathe said to go to the airport because that was the only place a car was available. We got to the airport and we were told the car could not be exchanged. Our time was wasted. So we'll go back to Merriam in the morning and trade out the car. Please be sure to check the car before leaving the lot. Brake rotors are warped , car surges when braking, windshield wipers need replaced. Smell is awful. Bad experience.
We make the reservation online, come here to pick up and they say they don't have any cars to give us because "their truck isn't here yet with the cars". How do you claim to be a car rental place but not have any cars in your lot, and have to wait for a truck to bring the cars to u every day?? I feel like I'm in a sitcom rn...
Great place to get a rental car. They helped me how to sign up Avis preferred. Now I have to redeem points every time I got vehicle from Avis anywhere. Thanks Munim
Don’t risk it, rent elsewhere. Experience was poor from start to finish. When I arrived to pick up the vehicle, the branch smelled musty and smokey. The employee initially gave me keys to a Chevy Blazer, but when I got in the vehicle it also smelled like someone had literally just smoked a pack of cigarettes inside. Sure enough, the dash was covered in ash. I showed it to the employee, he agreed the Blazer was gross so he swapped me into a Toyota Highlander. The Highlander also smelled like smoke and was quite dirty inside, but there were no other options available and I had to hit the road, so I took what I could get. Upon returning the vehicle shortly after the branch closed on Sunday, we had a very awkward encounter with a patron exiting the “body massage” parlor next to this branch. That small experience in itself would deter me from ever coming back to this particular Avis. Beyond that, the branch attempted to charge me $90 for an extra day, which required me to take 30min from my work day to call customer service and have corrected. I checked the Google reviews after all this, and it seems this is a trend for the branch over the last year or so. This branch is disgusting. The vehicles are gross. The employees are shady. Next time I need to rent a vehicle, I’ll happily pay a premium at a competitor to avoid such a lousy experience.
I was charged a "late return fee" of $15 when I returned the vehicle 3 hours earlier than previously agreed. The business was closed at my scheduled time of return and they designate that as a "Late return fee" despite me having video proof of when I turned the car in.
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