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Reviews, get directions and information for Avis of Iron Mountain

Avis of Iron Mountain

About

Avis of Iron Mountain is conveniently located at the Ford Airport and provides car rental services to the area. Clean cars are our guarantee!

Description

Avis Car Rental is conveniently located at Ford Airport. With Avis you're guaranteed a clean car and one-ways are available. Call Avis for your next car rental.



"Start your trip with Avis Car Rental in Kingsford. With 5,000+ locations in 165 countries, we are one of the world's best-known car rental companies. Book now to reserve your luxury car, electric vehicle, van, or SUV and start traveling stress-free."
Address: 250 Riverhills Rd., Kingsford, Michigan 49802
Phone: (906) 774-0411
Email: moc.tmisiva@ofni
Parking: Lot
State: MI
City: Kingsford
Street Number: 250 Riverhills Rd.
Zip Code: 49802
categories: automotive, aircraft & boat, car rental


Opening Hours

Monday: 08:00 - 18:00
Tuesday: 08:00 - 18:00
Wednesday: 08:00 - 18:00
Thursday: 08:00 - 18:00
Friday: 08:00 - 18:00
Saturday: 09:00 - 14:00
Sunday: 09:00 - 17:00

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Reviews
Was suppose to pick up a car this morning at 830. Got here no one was at the desk! So I called the number and no one is answering! I’ve been here for 45 mins and no one has came in or answered the 10 phone calls I have made! I spoke to the person yesterday and confirmed picking up between 830-9am yet no one is here or answering!!! My transmission blew in my car I had drove up here and I need a car to get me, my mom and 3 kids back to Ohio! My mom has a job and my kids have sports they will be missing because of this!!!! Do better!!!! Absolutely ridiculous!!!! NEVER use this place!!!
The car was nice and drove nicely Chevy equinox, BUT they have a business practice that's antiquated. Charging for over100 miles per day 30 cents per mile. On a 5 day rental given credit for 7 days of milage 700, I wound up with 700+ extra miles. This is VERY unusual in Avis and the industry today, and should be explained plainly at the time of reservation not in fine print buried in a bunch of other very fineprint. I drove 2 hours to get a car to find this out oh and they're particular about which credit cards they'll accept...no debit card. I drove 2 hours to get a car for a necessary trip and expected the Avis policy of milage we've had at dozens of locations in airports and store fronts all over the country for literally at least 15 years. They smile in your face and act like it's common. It's not and should be clearly specified in huge lettering on the website.
Rented a car for my husband, Mary was extremely sweet and very helpful! I needed to extend the rental past the due date and she made sure we were taken care of and on our way very quickly. Every experience I have had with rental agents in the past has been awful, they are often times rude and very short-tempered. Other rental agents should really aspire to be more like Mary.
Been sitting here almost an hour waiting for someone to open rhe place. When asked what time we wanted to pick csr up we said between 830am and 9am. Well is now 925am and there isn't even anyone here or answering the phone. RIDICULOUS
Thank you so much to TJ at the Avis in Iron Mountain! I had to return home for a funeral and reserved a vehicle with Avis online about 2 weeks ahead of time. A few days before we were set to fly in to the Iron Mountain airport I called and asked if the vehicle we had reserved was 4WD. It wasn’t...but TJ told me he would make sure I had 4WD since I had to drive an hour from Iron Mountain to get to our destination. When we landed we got our keys and went out to the car just to find out we didn’t all fit with our luggage. TJ was so accommodating! There was a Chevy Suburban that was just returned and he offered that to us...which was absolutely perfect! It handled great in the snow! Unfortunately, our flight out of Iron Mountain to go home was canceled due to bad weather but he worked with us finding a return flight and allowed us to return the vehicle at another location luckily at no additional cost to us. We normally rent from Enterprise for personal trips as well as business but after our experience with TJ and Avis on our last trip we will be flying into Iron Mountain when we return home and renting from Avis from now on! Thank you again for all you did to help our family out!
I was given a Chevy Impala with almost 50,000 miles and well-worn tires for a weekly rate of $479.49. On the third day of my rental it snowed and I decided to take the car back and get something with better traction. I was told that I had to end my present contract and take out a new contract for a different car. To make a long story short, I ended up paying $659.33 to rent a car for a week. I won't fly into Iron Mountain again until there is another option for a car rental.
Amazing and smooth experience in avis history. Tj was so customers centric and showed compassion We never had such an experience in other avis airport locations. All other airport locations review were not that great Kudos to TJ..we need more people like him
Paid "name brand" rental rate for a "rent-a-wreck" car. Black 2013 Impala with 78,000 miles on it - if your're lucky enough to get this gem... wheel bearing is about to go, hope you're not too far away when it does. Traction control also kicked in during normal acceleration from a stop on dry road... maybe time to retire this one? Good service agent was the only reason for getting any stars... March 2019
Unbelievable scam artists. Tried to charge me for smoking in a 40,000 mile car I picked up from another Avis. I don't smoke. The car was crappy and smelly, yes, but not my fault. Had to fight with the girl to refund the $250 dollar charge "detail" charge. They wouldn't even look at the car with me. They waited for me to get on my plane, then sent me a bill. Think twice or three times before dealing with these people. Chad, Angie, Rihanna are all in on it as is Kubick Aviation Services. Make sure to use a credit card that you can dispute the charges, because these people are evil.
Professional scam artists. Got the same falling apart chevy impala the other reviewer mentioned. Drove it 19mi over a 24h time, they checked it and all was ok only to call later and say there's a chip in the interior vinyl and charged my credit card an extra 100$+ From now on we'll stop flying to IMT since they're the only rental company there and start flying to Green bay and renting cars there.
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