Backmann Florists

I received this as a gift, and the buyer was so surprised how quickly they came apparently she had JUST ordered. The flowers were absolutely beautiful. I didn't even know this place existed, but will definitely be back in the future based on the gorgeous quality of what was received. Also important to note that I received them in subzero temperatures of Feb and they were STILL perfect.

Beyond pleased with the care and attention and quality floral arrangement. Genevieve listened to exactly what I envisioned and she sure did deliver! Highly recommend this local business!

Great flowers, and beautifully put together. Wife was thrilled. Delivery was prompt and at the time requested! They even send a photo of the flowers before delivery.

BUYER BEWARE! Decided to order some flowers for a friend who lives right in Derry. I decided on Backmann because their website had absolutely beautiful bouquets. They had a ton of price ranges to pick from. So I decided on the bouquet pictured here and upgraded to Deluxe so it would be even more beautiful. Well pictured below is what my friend received. Looks nothing like what the website pictured, website is very deceiving. I would have never sent my friend flowers that looked like that, had I known. Also, no way that is $53.00 worth. Extremely disappointing.

Bad experience. We explained how we wanted affordable flower centerpieces for a wedding. We said our budget was $600-700. They had no problem with that and would contact me “next week” with a quote. Well 1 whole month later we’re finally contacted and the quote is $1,975! Which is triple the amount we discussed! Not sure why the cost is so high, if I ordered bouquets off their website myself and chose a delivery date it wouldn’t even be $500! Shady company. I would avoid this place and go somewhere trustworthy.

We love Backmann Florist. Flowers were just what we wanted, price was good, and they were ready when needed. They were used as altar flowers at church and got many positive comments! We discovered them when they were able to do wedding flowers on short notice for our son's wedding in the midst of Covid in 2021. The bride was coming from Sweden and couldn't choose them in person, so sent suggested pics to Backmann. They did a beautiful job recreating the pictures and delivered during the middle of a raging pandemic. Very appreciative of their efforts to make sure the day was special despite the circumstances.

Contacted me to explain delivery options, emailed to let me know of a substitution, sent me a photo of finished arrangement, and notified me when it was delivered. Beautiful arrangement and outstanding service. Would highly recommend and will definitely use them again.

Wow Thank you ! The flowers are Beautiful thank you for making my wife's valentine special will recomend you to everyone I know, Excellent !!

We recently ordered a Photo and Urn Cremation Tribute Arrangement. We were astounded at the beauty of the flowers and creativity of this arrangement. We have ordered flowers at other places over the years even more costly and never received as many flowers in an arrangement nor an arrangement done so artistically. Highly recommended.

Terrible customer service. I had scheduled flowers delivery for my first Valentine's day in the US. I've been dating my girlfriend for almost a year, so it was also our first Valentine's day together. Because of our busy schedule, I left instructions to leave the flowers at the door, as I knew I would be arriving home mid-day. The instructions were ignored, they didn't deliver the flowers. I tried calling on Valetine's day at night, but they were closed. They didn't contact me for the next 5 days, although I left a voicemail on Valentine's day questioning if they would be delivered. I contacted them by email requesting a full refund and telling them that my girlfriend didn't get flowers on our first Valentine's day in other words, they ruined Valentine's day for me. I received an email back stating that they attempted delivery twice and they would refund me for the flowers but not the delivery fee. They didn't apologize, they didn't want to assume that they clearly ignored / didn't read my instructions to leave the flowers at the door, they didn't even attempt to keep me as customer. Furthermore, in a situation like that they said they would refund me and not refunding the delivery fee? Honestly, it is not even about the amount, but the attitude and the principle involved. I would not recommend this to anyone I know and I of course will never use them again. I would give 0 stars, but the system does not permit so I have to go with 1.