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Reviews, get directions and information for Bakersfield Behavioral Healthcare Hospital

Bakersfield Behavioral Healthcare Hospital

Description

Bakersfield Behavioral Healthcare Hospital, located in Bakersfield, California, is an acute psychiatric 90 bed facility situated on 8.8 acres. Bakersfield Behavioral offers specialized units for children (ages 5-12), adolescents (ages 13-17) and adults (ages 18+) with mental/behavioral health and/or substance use problems. To achieve this, we offer several programs with a variety of services to accommodate our patients’ We offer inpatient services for children, adolescents and adults needing mental/behavioral health, chemical dependency; and co-occurring disorders treatment through our medically supervised detoxification.
Our outpatient services program offers a variety of adult mental/behavioral health, chemical dependency and co-occurring disorders intensive outpatient therapy groups. Our full continuum of care provides patients different levels at which to begin their care and to continue their treatment.
needs.

Address: 5201 White Ln, Bakersfield 93309
Phone: (877) 755-4907
State: CA
City: Bakersfield
Street Number: 5201 White Ln
Zip Code: 93309
categories: medical company, addiction resources center, mental health service



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Reviews
It was like my wife was being held captive. They lied to us and tried to keep her treatment a secret. She was here for two weeks and with no updates. I called often and they kept telling me that they can’t confirm she’s staying here. Myself and our daughter suffered greatly not knowing what’s going on with mommy. The staff was neglectful and the environment was toxic. There was no mental health recovery, just sleeping medication and survival. She was surrounded by violent people detoxing and patients trying to confuse her and tell her that her psychosis was real, what she was thinking was true. There were multiple fights between the male patients staying there. one of the patients got so violent they had to be tackled and detained by security. She has lasting problems and cannot forget these awful memories.
I went here and it was so much better than exodus. The staff here was great and they actually let us talk to people. They also gave us things we needed like clothes, socks, food, water. The gym was literally so cool!! they let us play in there for 30 mins max. Though some bad things were that there was obviously a lot of arguments, my friend almost got into a fight with another girl but thankfully the staff stopped it in time. They had good food and an actual cafeteria, and a bed to sleep in. Though you did have to share a room it was great, although i was very homesick this place provided me with the best care possible.
Only reason I’m giving 2 stars is because this is the first place that took the time to try and help my daughter. They actually placed a 5250 hold on her because they knew she was mentally unable to go back out into the real world. And they are trying to get her the proper medications. However, that’s where the positive portion stops. If you have a relative in this place, good luck on ever being able to get them on the phone. Major training needs to be done with this facility. Funny part is they could actually have decent reviews if they were just fix the communication problem. I’m sure someone from there will reply to this with their list of reasons of why I was unable to talk to my teenage daughter over a period of two weeks. I only got through ONE TIME. THE CASEWORKER DANIELLE is very nice and helpful. However I still haven’t heard back from the doctor and my daughter has been in the unit for over 10 days. So that’s quite a long time to wait for information. So all in all just expect to call and have the phone ring with no answer, transferred and no answer, told I have the wrong number, just over and over. Attitude when you call back and let them know no one picked up etc. Yes nurses do have a very difficult job. And yes some of them were very nice to me and understood my daughter wasn’t the easiest to handle. However after seeing the reviews here they should understand the main thing they can fix is allowing for better communication between patient and family. Otherwise it’s better to just say we don’t allow any communication at all because essentially that’s what’s happening in my situation. Very frustrating to say the least.
I wouldn't recommend taking ur kids. The environment is not safe or welcoming. The other kids can be a very problem, i was assaulted by other kids there multiple times. Lots of screaming and its chaotic. Some of the staff is nice and some are very disrespectful.
I wish I could give this place zero stars. My child stayed here almost a year ago and yet we both feel the sting of the treatment. I am going to look into how I can actually report this place but in the mean time maybe I can help parents do their best to steer clear. I know we don’t get options but I would straight up be getting a lawyer if they ever tried sending my child here. First off my child is transgendered. That’s his number one struggle. He proceeded to tell me that the nurses refused to call him a he and then they’d freely tell his dead name. Secondly, they weren’t very compassionate. He said they made him feel like a burden and just chatted amongst themselves. Third I sent my child with some books. A few were school books even and none of them have been returned. I called to inquire about them and got the run around. Fourth issue, I was never called to say he made it to the hospital. When I tried calling to check on him I was rudely told I needed to know the unit and something else. I wasn’t given any information. Then I tried finding out at least how he’s doing and no one called me. Finally after an entire 1 and a half days I get a quick call from a doctor who sounded like he had better things to do. Then a month later my child is still not stable so he ended up in a new hospital. Sutter in Sacramento. Night and day difference. My child was so thankful for the care he received. He felt so much better and asked if he could stay longer to attend another day of group before he came home. The hospital called me BEFORE my child got there to go over information. I was able to let them know how sensitive he was about his gender and they took my concerns very serious. They called me shortly after he arrived to let me know he was safe with them. I was contacted often and able to speak to his nurse directly. The doctor called me shortly after meeting with my child and really put in an effort to assess my child’s needs. They were the best ever!! PLEASE DO NOT LET THEM SEND YOUR CHILD HERE!!!! My child still brings up the horrors he faced in this hospital. Awful place!
This is the worst clinic please DO NOT TAKE your family members here my brother has been here for over a week and we constantly call and call trying to speak to a case manager or the doctor to get information and always happen to get the runaround. It is incredible to me that our family is worried trying to find out how our loved one is and these people do NOT CARE whatsoever. If I do not get any response I will be coming with an attorney or coming with the police as we have the right to know how he is, he is being secluded here and held against his will and our will. I called not long ago explained the situation and I heard laughing in the background after they then proceeded to hang up. I will proceed legally if I have to!
I was coerced into getting admitted. I was dismissed by the staff the whole time I was there. They don’t do their best to help you. They lost a piece of jewelry that they made me give them.
Not a good experience my son was there for a week he would call me everyday and tell me all he would really do is watch TV I didn’t get a choice in choosing this facility unfortunately the hospital sent him there. I read the reviews and emailed the email that was on the website and I got a response back assuring me that he would get treated good and I wouldn’t have to worry that the bad reviews not to worry about them. Well it seems like some of those reviews were correct.There was not that much communication from this place I would call a lot and I would rarely get through. The few nurses I talked to were nice but very short.His case manager called me once and told Me he would keep me updated but I only spoke to him once more when he was getting my son ready for discharge. I only spoke to the doctor once and he was in a rush to get done talking I understand they have a lot to do but you have to understand the worry in some parents. You have my son I live 2 hours away I would like a little peace of mind. We picked him up signed papers and that was it no consultation no what the next plan is for after he’s out. You are charging my insurance so I expected better. That same day my son had to get re admitted to a different facility.so what was really done? I would Not recommend this place I was told not to worry about it and he would get good help .Watching movies isn’t help he can do that here at home. He was not happy there he kept trying to come home never ever again.
My wife is being held against her will. Way over the legal time. She has lost employment do for this which will also bring her down harder than she is feels now. Its very clear its about the money. They feed her pills and she speaks to a bubble head doctor that is not a listener but the executioner. If you or friends or family need help please i beg you find another facility. This place is ran worse than a 3rd world country.
UPDATE: Despite being told to contact them regarding this, when i did I received NO REPLY. Not surprising considering the magnitude of the violations of my rights. They let the 5150 hold expire by accident but instead of letting me go the DOCTOR backdated the extension with the wrong date, however the nurses there are great and refused to put the incorrect date. However they still keep me a few more days illegally. I was shocked. They also REFUSED to drive me to my home in the Clovis Foothills instead dropping me off at a Fresno HOMELESS SHELTER. Since the hospital had lost all my belongings, my phone, my ID, my wallet, my clothes i had money in the bank but no way to access and no way to get home. I live on a 300 acre estate surround by 10 million mansions and i was stuck freezing in winter until a homeless guy gave me a blanket. They really messed up. How dare they drop me off at a homeless shelter in a different town from where it was impossible to get home. The food is awesome though
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