Baltus Oil Company

I have witnessed an employee at the Baltus Bread and butter shop on 17th in Wisconsin Rapids scream at and insult customers in the laundry mat, instead of pulling them aside and talking to them about what they were doing wrong and needing to control their kids. The woman was of ethnic Hmong and I assumed she didn't understand. This employee went psychotic on the woman by screaming at her and telling her to get her cloths out of the dryers and get out and not return. This is not how to handle a situation in any establishment. This same person has gossiped about customers to other costumers about personal information. This has happened to me as well as several others. This is not how you treat loyal customers of over 10 years. I personally will not return to that particular store, but the BP station on West Grand is excellent, always friendly and treat customers wire respect.

Just had the worst experience at this gas station. My husband or I go in there at least daily!! The cashier tonight I have never seen before but she h the rudest attitude I've ever experienced being a customer, anywhere. I will now drive the additional mile to get to the new Kwik Trip!!! You just lost a lot of business!!!

We were there doing laundry and of course none of the machines actually worked right. After complaining that the washer did not spin out the clerk came over to "help".... so of course we pulled our clothes out to put in a different machine and the lady who worked there freakes out. Calls my mother names says if we get anymore water on the floor she'll kick us out. She walkes away and comes back with a friend who is now smoking in the laundromat and we are sitting down and this point. There both standing directly in front of us yelling. My mother stood up and said you will not yell at us like that. Then the lady who works there AND STILL WORKS THERE CALLED MY MOTHER A FAT BI*CH. we called the cops and filled a police report. The next day I called the owner and the next day he never called me back. Then over a week later he called me and I told him about the incident. He was incredibly rude and when I told him ill be filing a report with a bbb he told me to F*** OFF. REAL NICE COMPANY. HOW ARE THEY STILL IN BUISNESS????

It is 6:30pm. June 3rd. Just went to this place on 17th Ave so. WR. A tall fuzzy haired guy waited on me. He took his time stacking the cigarettes and then first turned towards me. I wanted to purchase cigarettes. He said in a VERY sassy aggressive voice,. "I need your ID". I said excuse me ? I am 63 and gray!. He said pointing to the door, "can't you read? It says on the door ID required.". I was so humiliated at his manner towards me I left without purchasing anything. AND I will drive 10 miles before I get treated like that again. I told ppl in the parking lot what he did and everyone was aghast ! No more bread n butter. Stop hiring low life that doesn't know how to treat customers.

Everything is generally great. My issue is maybe updating your hours online. I work early & I needed to stop as it was on my way. It’s not open at 5AM. Google says it is, but it’s really not.

Store clerk at 9:45 pm told me store was closed real big douche about it. Doors open and lights on.

Not open at 5 am was there at 5:44 to get gas for truck and boat and goodies for the day in there standing around doors locked

An amazing gas station, when military personnel go there the employee's are very respectful and appreciative.

I go here everyday in the summer and have an amazing experience

Generally good staff. Great fishing bait. Alcohol is a plus.