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Reviews, get directions and information for Banfield Pet Hospital

Banfield Pet Hospital

Description

Banfield Pet Hospital® - Our veterinarians are proud to partner with you to proactively monitor the health and wellness of the pets you love. From thorough physical exams and lab work-ups, to dental cleanings, X-rays and surgery, our full-service pet hospital is committed to the long-term health of your pet. Let us show you how an Optimum Wellness Plan® can ensure ongoing preventive care for your pet, at every life and health stage.



"Banfield Pet Hospital® - Eagan provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now."
Address: 1295 Promenade Place, Suite A, Eagan 55121
Phone: (651) 688-3001
State: MN
City: Eagan
Street Number: 1295 Promenade Place, Suite A
Zip Code: 55121
categories: veterinarian


Opening Hours

Monday: 07:00 - 19:00
Tuesday: 07:00 - 19:00
Wednesday: 07:00 - 19:00
Thursday: 07:00 - 19:00
Friday: 07:00 - 19:00
Saturday: 07:00 - 19:00
Sunday: 07:00 - 17:00

Reviews
I’ve been going here for years, even recommending this place to others, but recently they made me really upset. So I paid $600 for a wellness plan for my cat. By the way they automatically renew it & possibly bounce your checking account. But anyhow, i was told you get 2 blood works per year. & a dental cleaning & vaccines. Yesterday I brought my cat in for her dental cleaning & they told me that if my cat was not able to do the cleaning that they were going to charge me for the blood work. WT? Why does it matter if she gets the cleaning or not? They have to do it anyway. Mind you that this plan has raised in price $120 in 3 years. Then my dog was there & they never offered us flea & tick & heart worm medication. It’s warm out now & I called today and they would not give me any because the Dr. isn’t in. I’m like “so my dogs just supposed to die of heart worms?” I just hung up, I mean seriously. It’s time for me to find a new vet & I got 5 pets going there.
Fast checkout. Great vets, reasonable prices. The OWP is the best. There are no worries, if I have an doubt about my kittens health he'll be seen right away with no office visit because of the plan. Best decision.
They were very accommodating and understanding about my mean cat. They managed to give the creature her vaccines without any invasive measures. Thank you from me and Mercy!
Took my new dog today to just get his vaccines and heart worm meds. I wanted to just start there before signing up for a wellness plan to see how I liked it and I’m SO happy and relieved that I made that choice to wait. 5 HOURS my dog was there and NOTHING was done within the 5 HOURS. I asked/demanded that I just pick up my dog as that’s ridiculous to me and completely uncalled for. They tried to see if they could speak to the vet to “make things faster” but no way in Hell did I even trust them with the well-being of my dog if they think it’s going to have sit in a cage for 5 HOURS for JUST vaccinations. If they were busy or overbooked or something came up they could have easily called me to let me bring in my dog later or reschedule. I am still shocked!!! My poor dog now went through all that stress for nothing to get accomplished.
Came in for Urinary SO food for my cat. Staff was GREAT and lovely. However, the whole place STUNK, like really bad. I’ve been to other Banfields before, and they usually are cleaner smelling than this.
I just started going to Banfield I've got a new puppy and I got the Optimal Wellness Plan insurance on her. So far they seem to be very good. My puppy is 8 weeks old she's a retriever she got sick and they were able to fit her in at the last minute. They were able to treat her and we continue to treat her the Banfield here in Eagan Minnesota is definitely a place to take your animals
This place is Awesome Dr. Latimer and crew helped both my dogs Jaxx & Jake got them there medicine and took great concern in there up keeping. Thank you for helping them boys, I will keep you posted as there wounds heal. And consider this for future exams, very impressed nice hospital.
The person checking me in, I believe his name was Simon was very pushy with signing up for the Banfield health program and kept persisting on it after I said I wasn't interested multiple times. The biggest issue I had was I brought my dogs vaccine records with and he told me that my dog needed a full round of boosters cause the original were not finished. After reviewing the paperwork again when I got home I realized that he was wrong and my dog wasn't due for an update with shots till end of July. He hadn't paid attention to the records and had not listened to me when I tried to tell him that, subjecting my dog to unnecessary shots at the wrong time. Also the main reason for the appointment was microchipping my dog and they did not want to do it without sedatig him at a future appointment, which I wasnt told till I was checking in. I arrived for an appointment where the correct treatment wasn't done and was a waste of time and money. It was not a pleasant experience and I will not be bringing either of my pets back when the staff is negligent and rude.
They always do their best to accommodate making appointments to get them in for their care. The care plans are affordable and I would highly recommend them.
They took great care of my new kitten and were able to get him in for his first visit very quickly!
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