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Reviews, get directions and information for Banfield Pet Hospital

Banfield Pet Hospital

Description

Doctor hours may vary from hospital hours. Please call ahead in urgent situations to verify that a doctor is available before leaving for a hospital. Banfield Pet Hospital® - Our veterinarians are proud to partner with you to proactively monitor the health and wellness of the pets you love. From thorough physical exams and lab work-ups, to dental cleanings, X-rays and surgery, our full-service pet hospital is committed to the long-term health of your pet. Let us show you how an Optimum Wellness Plan® can ensure ongoing preventive care for your pet, at every life and health stage.



"Banfield Pet Hospital® - Chino Hills provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now."
Address: 13001 Peyton Dr., Chino Hills 91709
Phone: (909) 591-3281
State: CA
City: Chino Hills
Street Number: 13001 Peyton Dr.
Zip Code: 91709
categories: veterinarian


Opening Hours

Monday: 07:00 - 19:00
Tuesday: 07:00 - 19:00
Wednesday: 07:00 - 19:00
Thursday: 07:00 - 19:00
Friday: 07:00 - 19:00
Saturday: 07:00 - 19:00
Sunday: 08:00 - 18:00

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Reviews
If I could rate higher than a 5 for Banfield Pet Hospital I certainly would! The care, professionalism and genuine love for animals is commendable along with actually listening to the pet's owner in re to the issue for being there. I am EXTREMELY cautious when it comes to the care and welfare of Honeymy rescued kitty. I HIGHLY RECOMMEND the Banfield Pet Hospital if you love your beloved pet as I do mine you want them to have the best care and Banfield is the answer!!
Thank you so much for your compassionate care. This place is amazing and well worth the visit. They're affordable compassionate and friendly. This was a tough day for me here but they were very helpful understanding and very compassionate. Thank you Banfield!!!
Don’t go to this or any banfield they try to sell you as many unnecessary things as they can. Go online and you’ll see all the employees that have quit banfield because they are pushed /forced to sell meds, plans, exams, when they knew it wasn’t necessary. I’ve been with this location for almost 3 years and every time I take my dog I feel like I’m being persuaded into buying more medication than I have too or was planning on. They’re so good at making you feel like you need to buy or get certain medical procedures and medication especially the front desk employees. Thankfully my best friend is a vet at a hospital and I always call her for advice and she tells me what I do and don’t need. I chose Banfield because the location was convenient and I believed their priority was to take care for our pets but clearly I was wrong. Their priority is to take advantage of the pet owners and charge them as much as they can because they know we will do anything for our pets. They are money hungry and a ripoff. I’m canceling my plan ASAP.
Lack of attention could have killed my cat. I took my cat in because she was refusing to eat or drink anything and after tests they determined she had pancreatitis and an upper respritory infection. The treatment plan consisted of a two week antibiotic shot as well as another antibiotic to be sent home to give daily along with pain medication. Upon picking her up they only gave me one medication which was the pain medication and when I told them it was supposed to be two they gave me a funny look and insisted it was just the pain medication. I figured maybe I was crazy they did give me alot of information over the phone and I guess the antibiotic shot was all she needed. It wasn't until I drove 30 minutes back home that they called to tell me I was right and to come back for the medicine. She was extremely sick and had they not remembered she would not have improved. It took her a full week of being on that antibiotic before she started getting better. I also added Lysine to her food to help with the upper respiratory infection and I belive that helped alot. Something that cost me under $20 that I can get without a prescription should have been mentioned as an addition to help her feel better quicker but no they just kept recommending if she doesn't get better to hospitalize her daily.
Very nice and the vet explains procedures and the fees are given before procedures are done and ask you if you approve. They are very helpful
Took my geriatric Yorkie in yesterday for a checkup for vaccinations. The doctor was great at recommending the labs, X-rays, treatment plan, and signing her up for their wellness plan 1-year contract. She was left there for a few hours and when I picked her up, they reported that her labs came back good but she had a moderately collapsing trachea and was otherwise healthy gave me prescriptions to help expand her lungs. $700 vet bill later I got her home, hand-fed her as usual, then noticed she had severe diarrhea late in the night. Remembered them giving her water earlier in the day. might have been contaminated and she had soft stools but the fecal report came back fine apparently wrong reporting. I called back this morning and reported diarrhea which she didn't have before the vet visit. In less than 24 hours, she has passed away. From a visit to Banfield, we lost my otherwise healthy baby overnight. I'm not sure what exactly goes into the treatment process and how they reported that she was completely healthy but I really regret taking her into seeing them.
Had to put my dog down of old age, the staff was very friendly and gave us time to say our goodbyes. I appreciate the sympathy we received. Very professional and respectful.
The most compassionate Hospital staff. Thank you Dr Paulina, Zoe, Dr Reese, receptionists, and vet techs. God bless you all for your work and dedication to our family members ! Thank you for taking care of Nagini Hakuna Matata, we will be forever grateful for your support and help! I recommend this Hospital 100%.
Love this place the staff here in chino hills treated my dear Tom with lots of love and respect giving him a great start I'm greatful I found this place.
Here is a good tip....If the Banfield Hospital that you normally use is totally booked then call another location. I called the Chino Hills Benfield Pet Hospital which is located inside of Petsmart. They were wonderful, friendly and kept us informed while our dog was there. Two up!!
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