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Reviews, get directions and information for Bank of America

Bank of America
"Bank of America is proud to serve Holly Springs, NC. Wherever you are in your financial life, we're here for you with personalized financial guidance from a team of experienced professionals all working together in one convenient location."
Address: 195 Grand Hill Pl, Holly Springs 27540
Phone: (919) 629-2076
State: NC
City: Holly Springs
Street Number: 195 Grand Hill Pl
Zip Code: 27540
categories: bank


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Reviews
How do you find the most incompetent people possible, and promote them to management? ATM decided to eat $1250 in cash, apparently because they don’t service them themselves, they can’t do anything for 2-3 business days about the money I just deposited. Had an account for several years, no option to receive a credit, no effort to escalate it, telling me that’s the best I’ll get, no trust from their end even though this is something dire.
I need to go to the bank about once a year. Every time I go in because I need something the place is empty and they turn me away because I don’t have an apt. I guess their time is more valuable then their customers.
This branch is so good , where the professional, client-oriented team works ! Special thanks to the manager Dream for her attention to the clients and her professional work and help !Akl Matar family
Hours of operation are only 10:00 a.m. to 4:00 p.m. so you cannot get there before work and you cannot get there after work when am I supposed to do banking? Not even open weekends for simple banking. I wish I could make a good living only working 6 hours a day for 5 days that sounds nice.
All staff are professional and very courteous. Have been banking at this branch for 7 years. Same staff. All are trying their best through Covid times.
Poor service, staff standing around & customers waiting. Eventually, Loles tried to do simple transaction, she bungled 3 times. Supervisor came over. Loles flung my money on counter, no apology.
My hat goes off to Joannie Philippart for quickly taking care of some paperwork I had been struggling to get help with elsewhere.
Very nice people are working inside the branch. I didn't expect such a pleasant experience from such a large bank.
Very very good service with Joannie Nellums Philippart thank you
Poor service - front desk needs training and customer service.
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