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Bank of America

  1. Westborough
  2. Westborough Bank

Reviews, get directions and information for Bank of America

Bank of America
"Bank of America is proud to serve Westborough, MA. Wherever you are in your financial life, we're here for you with personalized financial guidance from a team of experienced professionals all working together in one convenient location."
Address: 306 Turnpike Rd, Westborough, Massachusetts 01581
Phone: (800) 432-1000
State: MA
City: Westborough
Street Number: 306 Turnpike Rd
Zip Code: 01581
categories: loan service, commercial bank


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Reviews
Terrible service! avoid this bank! about two weeks ago, I went there to complete several things and they couldn't do any of them. I am quite sure they could help me with one thing but they refused for a fasle reason. I said fasle because later the 888 help line told me no such restriction. Maybe they don't like me since their aplogies were not sincere. They didn't care even when the customer was not happy. There were several bankers chatting together but no other customers there. I went to another bank and saw many customers waiting. I suggested my family to close all BOA accounts.
Going on 4th week closed now. Insane. Shrewsbury did not like how many business deposits I brought the other day with me, while having just one teller open there while another assoc calmly walked through the line to "facilitate" the process. Good luck BOA, with keeping customers.
"Temporarily closed due to circumstances beyond control" is what the sign on the door says for two days in a row. They won't say what those "circumstances" are, but I was there in person within the last week and it would be nice to know if the staff all has Coronavirus or if I was exposed to it when I was there. It is unacceptable for them to not disclose the reason why a bank branch is suddenly closed every day, you know, due to "circumstances"
Great branch. Friendly, welcoming, super efficient.
Never open. Lucky if there one teller on duty, plenty of employees just hanging around. Have to switch banks as they have closed almost all of there branches, just an ugly experience.
Sadly, I would give zero stars if I could. Customer service is focused on attempting to make appointments for more services rather than the actual service you are there for. They give inaccurate information and also don't answer their phones ever, so don't bother trying to call to speak to a human. Unfortunately, the other Westborough location is closed. I have never had an issue with that location and look forward to them reopening.
Hi I have been banking with this bank for ever at Lyman st. location. Customer service has really gone down at Lyman location. As usual I call them first for some information, didn't like the approach. So I called Turnpike location, was pleasant gave full detail is to what I was looking for. Now I will see how they are in actually professing the work.
They have posted hours and appear to be fully open again - teller was great and very helpful.
Can any one please tag a Bank of America management person, since last 2 hrs I am in call with representative and still issue related to my debit card is not resolved. Today spend approx 4-5 hrs on wait time and talking with representative but still issue not resolved.
I highly recommend this bank. ATM's here are always updated newest technology. Employee's here are always nice always willing to help you with any bank problems. 10/10 cant ask anymore better then that
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