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Bank of America

  1. Malden
  2. Malden Bank
  3. Lynn Bank

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Bank of America
"Bank of America is proud to serve Malden, MA. Wherever you are in your financial life, we're here for you with personalized financial guidance from a team of experienced professionals all working together in one convenient location."
Address: 444 Lynn St, Malden (Massachusetts) 02148
Phone: (781) 321-0521
State: MA
City: Malden
Street Number: 444 Lynn St
Zip Code: 02148-6246
categories: commercial bank



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Reviews
I've been trying for several days to make an appointment online for face-to-face service at this bank branch and I can't. Today, June 3rd, I came to the bank and I couldn't get an appointment. I stayed in the checkout line for more than 40 minutes and I wasn't answered, I couldn't speak to the manager because I didn't have an appointment. I have had a bank account at bank of america for over 8 years and I notice that in the last two years the quality of service has been very poor. I recommend this bank 1/10.
Avoid coming to this branch as you can. Staff is cold with the service attitude of a government agency. Came here for notary and left with unpleasant experience.
I just wanna take some time and thanks Jamya and Matheus Portuguese speaker to making banking so easy for me today, solved all my problems in last than 1 hour in a really polite way and positive attitude. I really appreciate you guys! Ellen Lima
Had no quarters in stock. Simply said “they’re being ordered”
Every time I go to this bank in Malden I have problems cashing my check. When I go to Everett I never had any problems. I do not recommend.
I needed a signature on a document should be like a 2 minute process so I tried to call to ask about it. I called 6 times over the course of several days, no one answers the phone. It just says "sorry we're busy" and hangs up on you. Finally went in person and got "oh we're too busy today you need to make an appointment." Fine. I made an appointment. Showed up for my appointment, waited 20 minutes. Asked what was taking so long "oh sorry it's going to be another 20 minutes." Why the F did I make an appointment then? I had to get back to work so I left. I'll never go back.
This branch is absolutely terrible and provides little to no service. At any given time and particularly when it’s extremely busy, they only have 1-2 tellers available to help and end up with huge lines with people waiting for a long time when we have lives and places to be as well making it super annoying and frustrating. On top of that, I’ve been calling the branch here on centre street a malden for almost an hour and keeps saying everyone is busy and with someone. So no one gets up for an hour and goes anywhere? Bathroom? Water? Nothing? Everyone is just so busy that they can’t answer the phone for a customer? Absolutely terrible service I wouldn’t recommend coming here unless it’s to make a transaction that doesn’t require face to face interaction and just let the ATM do whatever you need done cause chances are a machine can help you more than a human being can.
Has been using it for years. It’s closer to you and good to get suggestions from the front desk but hard to get people to service you due to the long wait. It’s a small center and it will meet its capacity easily.
I’d give this branch 0 stars if I could. It truly is not a trained or efficient place to do your banking. They don’t handle any process correctly. We’ve had to make multiple trips to this location due to their own mistakes and never picking up their phone. If you want something done correctly and in a timely fashion, I highly suggest you find another branch to go to. Save yourself the stress!
Might be the worst branch in MA. If you need a teller for your transaction better carve out 45 mins to an hour out of your day. There is ALWAYS a line. There could be 30 people waiting and they won’t have more than 2 tellers working. Not to mention they’ll have someone asking people waiting in line if they need help and proceed to help them with absolutely nothing. I dread coming here
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