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Bank of America

  1. Porterville
  2. Porterville Bank

Reviews, get directions and information for Bank of America

Bank of America
"Bank of America is proud to serve Porterville, CA. Wherever you are in your financial life, we're here for you with personalized financial guidance from a team of experienced professionals all working together in one convenient location."
Address: 345 N Main St, Porterville 93257
Phone: (559) 788-6370
State: CA
City: Porterville
Street Number: 345 N Main St
Zip Code: 93257
categories: loan service, commercial bank


Opening Hours

Monday: 09:00 - 17:00
Tuesday: 09:00 - 17:00
Wednesday: 09:00 - 17:00
Thursday: 09:00 - 17:00
Friday: 09:00 - 18:00
Saturday: 09:00 - 13:00

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Reviews
This bank doesn't honor it own customers checks. Unless a person opens an account bank of America will not cash their own checks.
I tried calling multiple times before going. I don't have an account with BofA because they are a terrible bank generally - back around 2000 they withdrew huge sums from my account repeatedly because they kept confusing my account number with someone else's. But my credit union was closed and the check I needed to cash was from a BofA account. Nobody answered the phone. I drove there. The line was HUGE. I ended up waiting for over an hour in the line, only to be told by the brainless clerk that they couldn't verify the check and so I couldn't get the money. I get this check every month and it isn't bad. The Bank is Bad. They STOLE an Hour of my Life. They had 3 clerks, one of whom was taking about 10 minutes with each customer. The manager wasn't doing squat. BofA is horrible, generally, and this location is among the worst.
Wish I could do no stars, only because I've had multiple issues with their fraud prevention lops... I would never ever wv we r ever open a bank of America account and I will never ever recommend anyone opening one either. There has been several instances where I have been locked out of my money only because the impersonal customer care and the unprofessional customer service of this bank. I feel sorry for anyone who has to deal with this national joke. Now I'm without any money for gas to make a living tomorrow for my wife and eight kids all because they want me to verify my identity for the 9th time, only now in person at the bank with two forms of i.d. on Flippin labor day.... This sob story is on me tho coz I seen it comin.... I vote wells Fargo or bank of the Sierra, can't wait till tomorrow to close my business with Stank of America.... good riddance
I called many times to see if I needed an appointment to open an account. No one answered. Not once. So I drove in hour to get there just to speak to someone and open an account. People had been waiting for over an hour if they didn't have an appointment. I spoke with the bank manager who gave me attitude and told me they can't always answer the phone when they are with customers. I told her she should be able to since she was standing around with a tablet checking people in and that's about it. It's not hard to hire someone just to answer the phone or she could do it herself if she's just standing there.
Porterville Location-Saturday 02/12/2022 waited 1 hour and 49 mins in line. If you have the majority of customers in a small town why don’t you provide more tells on Saturday when the majority of people have the weekend off. It just doesn’t make sense, you claim customer service is your first priority. Obviously it is not. New credit union just opened near Del Taco maybe they will pay attention to customer needs. Time to close all my accounts.
The worst Bank I ever been to. Thank god I don’t have my account here. I brought my dad to replace a debit card for his account. The relationship managers are so slow. It’s like they really don’t know what they are doing. I’m rating a one. I’m just glad I don’t bank here. The lines are long and probably one of the slowest. Don’t bank here because I see the frustrations with these people faces.
Have been banking with this bank for over 20 years.. Have ran into an issue where customer service says the problem needs to be handled at the local branch. The local bank wants to tell us we need to hand these things through customer service... So we stopped using our bank account, my husband has attempted to close it twice, they wont close the account. They wont fix the issue, so the account is sitting there, completely untouched, and they are charging a monthly fee while it just sits, with them refusing to close the account! After being a customer for over 20 years, you think there would be something for their long standing customers... Weve since switched to a Credit Union, best switch ever.
Terrible bank. Lines are so long. Very frustrating. At other banks in Porterville that I bank at you may have to wait for 5-10 minutes but at BOA you will be lucky if you will be helped within an hour. I am considering closing out all my accounts at BOA. You definitely need more tellers or add another bank in PTV. Last week went to BOA for a deposit and the inside line was so long people were lined up all the way to the entry doors. I just left. Tellers are nice once you are waited on. Get more help!!!
Extremely slow. Only ever 2-3 tellers and a line of 20-25 people plus 8-10 at the atm and 5-6 cars at each drive thru. This town needs a 2nd location or 8-10 tellers in the lobby. Also make it easier to deposit a check on your mobile banking app i constantly try it and I’m always disappointed.
What is wrong with the atm service at this bank? Many times no cash available at atm. Today 3 drive through open one giving cash. With Covid-19 ability to get cash outside is best. Why so many down days at this location?
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