Bank of America - Weeki Wachee

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"Bank of America is proud to serve Weeki Wachee, FL. Wherever you are in your financial life, we're here for you with personalized financial guidance from a team of experienced professionals all working together in one convenient location."

Address: 9223 Cortez Blvd, Weeki Wachee 34613

Phone: (352) 596-8867

Website

State: FL

City: Weeki Wachee

Street Number: 9223 Cortez Blvd

Zip Code: 34613-6318

categories: loan service, mortgage brokers

Opening Hours

Monday: 09:00 - 16:00
Tuesday: 09:00 - 16:00
Wednesday: 09:00 - 16:00
Thursday: 09:00 - 16:00
Friday: 09:00 - 17:00

Reviews

There is always lines to the door here. They've closed the drive-through service and never have enough tellers working. A simple deposit will take an hour after waiting in lines here. Management actually tells people to switch to online banking, because "they're too busy". Avoid this Bank of America if you can! Management is outright rude & unfriendly.

I’ve been banking here for 7 years since I moved to Florida.  I think everyone there is helpful and very courteous.  Yes, sometimes the lines are long, but I’m retired, so whats the hurry.   Thank you Bank of America and also the woman with short red hair for all the excellent service.

Great service. But hours of operation is not great. Had to drive to another location that's open at 9am

I don't personally bank with this bank, my company does. If it was myself personally... I wouldn't complain I'd just leave. It's a Tuesday morning standing outside of this location for 15 minutes prior to open... it's now passed 9 am and the staff has been present with a locked door. Wait times consume lunch break for a simple deposit. One teller is constantly your best case scenario and the drive through has been closed for a year. The staff is friendly, but the management is poor... I've never not once been inside this facility without hearing revolving disappointment.

I don't understand how Bank of America is still in business. I have 1 deposit that I have to make once a month and I never just get in and get out. Always a line and slow service. AND now "Due to covid for your convenience we have changed our hours to serve you better". In what way do we open less, no Sat and less employees help anyone except the bank. Any business using Covid as an excuse to do less should be ashamed.

Have banked with Bank of America for years. The only downside is there are no more drive thrus, therefore everybody has to go inside to do banking which makes the lines very long. But customer service is Always great and the bank is always clean.

I would rate 0 if it would let me. On three occasions the staff at this branch has given me wrong information. One time sitting with the tellar for over 40 mins before she said she couldn't complete the activity without my ssn. Another time other tellar claims she can give me information on international transfer without going through the whole process, because she was concerned with "creating paperwork"  With both of these situations I left and went to the branch on us52 and had it completed with no issue at all. Today was the last straw, the rudest of tellars not letting me finish a sentence without constantly cutting me off.  Get some manners and training.

This is a nice bank to go to.   The staff there care about you and try to help solve any problems that you are having.  The only issue I have is the past couple of times I had to wait a little longer than I normally do but other than that it was a pretty good experience.

This is the first and only Bank of America where I was absolutely impressed with the customer service. Fantastic group of teammates there. Highly recommend this branch!

I've been baking here for over 25 years. The teller with the SHORT RED  hair is the absolute worst customer service I've ever witnessed. I've closed my account and now bank with chase thanks for your unpleasant service.

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Cortez bank

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