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Reviews, get directions and information for Bank of the West

Bank of the West

Description

Bank of the West provides checking, savings, credit cards, mortgages, auto loans, business banking, commercial banking and more. Bank of the West pairs the mobile and online banking capabilities of a world-class global bank with the personal attention of a local bank. Member FDIC. Equal Housing Lender. Visit us at 321 N Commerce St, Ardmore, OK 73401



"Visit us at 321 N Commerce St, Ardmore, OK 73401. Bank of the West is a trade name of BMO Harris Bank N.A. who provides checking, savings, credit cards, mortgages, auto loans, business banking, commercial banking and more. BMO Harris Bank N.A. Member FDIC. Equal Housing Lender."
Address: 321 N Commerce St, Ardmore (Oklahoma) 73401
Phone: (580) 226-3290
State: OK
City: Ardmore
Street Number: 321 N Commerce St
Zip Code: 73401
categories: financial service


Opening Hours

Monday: 10:00 - 17:00
Tuesday: 10:00 - 17:00
Wednesday: 10:00 - 17:00
Thursday: 10:00 - 17:00
Friday: 10:00 - 17:00

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Reviews
Needed a Cashier’s check and there “system” was supposedly down, but the couldn’t tell me if it was just there branch or all BOW locations. When I asked if they could call and find out they rolled their eyes and shook their heads like it was too much of a bother. Horribly RUDE tellers and manager. Don’t have a clue how to assist patrons. I have been a BOW customer since 2000. I am going to withdraw all my $ and close my account due to the terrible service.
Absolutely the worst customer service known to mankind ! It's always something with this bank been a customer for almost 10 years, let's just say fee's fee's and more fee's!! Every single time its something! Had money in my available balance and STILL WAS CHARGED TWO $35 FEES! WHAT AN ABSOLUTE JOKE. Why haven't I canceled ? Its a huge hassles when all bills come in and out of this account and my business runs through this account as well! Sat on the ohine today for over an hour to have them tell me we can not do anything about the fees. They are overdraft fee's my acocunt never once in the last 3 days had a negative balance. Yet still accrued 2 fees. Reaady to go pull money out and find a new bank! Any suggestions would be greatly appreciated!
It’s all over social media that they charge $9 to cash a check that’s was made out to them from that bank specific bank! A customer uses them and wrote out a check for the work that had been done only to take $9 from the person cashing it. I know not to go there since there was several comments saying they will never go back because of that! Add me to that list!
Bank of the West corporate is miserable. They made a bank error and it ended up hurting my credit. I’ll never do business with Bank of the West again.
I have been a customer with Bank of the West for 10 years. My account got canceled with out my consent, since COVID happen I called to talk to Chris. We were supposed to meet Monday in October before I moved back home to California. I drove from Norman, to this branch in Ardmore to deal with this issue right away. I will say this, I am highly disappointed that a branch manager was not there to an appointment that was set. I am also disappointed the tellers were so disorganized and should be a little more professional as well more training to this location. They would not tell me when Chris was going to be back. I seriously waited all day to find out he wasn’t going to be in that day. I understand emergencies and last minute issues. It’s life! But a call would have been great so I wouldn’t have waisted my time, gas, and money. I was there in Ardmore for 5 hours when I found out he wasn’t going to be there from 10-3 I waited just about the branches hours before they close. I got my money in a cashiers check through the mail as do why they close my account is still in the question. I have a wonderful bank now that does way more, I guess I should thank them for saving me time and realize they are a waste of time.
This is by far The very worst banking establishment I have ever dealt with. I had a fraud of $160 out of California they refused to put back onto my account saying that it dropped off when I had proof showing that it was negative pending. It never went back on therefore I lost my $160 because they refused to explain to me how once there’s a negative why there wasn’t a positive to follow, their positive was that dropped off!!! Needless to say I closed that account!! They rank right up there with Wells Fargo!!!
Multiple occasions this bank has taken money from my account with no explanation why, then they make us wait days to return my money that they removed by their mistake.
Bank is constantly changing hours or closing at the drop of a hat with no warning. Takes an insane amount of time to get anything done there
Very good Bank and personnel at this facility. They have entirely met all my banking needs for many years and I thank you all very much. I hope you are appreciated by all.
The hours are different than most but the customer service is exceptional!
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